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Matsue Excel Hotel Tokyu

4.0 star property

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Photo gallery for Matsue Excel Hotel Tokyu

Lobby
Point of interest
Front of property – evening/night
Deluxe Twin Room with Extra Bed - Non-Smoking | In-room safe, desk, free WiFi, bed sheets
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
590 Asahimachi, Matsue, Shimane, 690 0003
  • Shimane University Old Okudani Lodging
    ‪3 min drive‬
  • Matsue Castle
    ‪3 min drive‬
  • Tamatsukuri Hot Spring
    ‪9 min drive‬
  • Izumo (IZO)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡) | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (29.8 sqm) [2 Single Beds + 1 Extra Bed]

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking (29.8 sqm) [2 Single Beds + 1 Extra Bed]

  • 30 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking (17～21 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking (17～21 ㎡)

  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡) | In-room safe, desk, free WiFi, bed sheets

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (29.8 ㎡)

Superior Twin Room, Non Smoking (29.8 ㎡) | In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking (29.8 ㎡)

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • Sleeps 3
  • 1 King Bed

Standard Semi-Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Female Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Female Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Ladies Floor Single Room-Non-Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room

Miscellaneous

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

Ladies Floor Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Miscellaneous

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Miscellaneous

Suite

  • Sleeps 2
  • 2 Single Beds

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About this property

Matsue Excel Hotel Tokyu

Luxury hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services and a front desk safe are on-site. Housekeeping is available on request.
Matsue Excel Hotel Tokyu offers 163 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

This Matsue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Matsue Excel Hotel Tokyu. During your stay, you're just a quick walk from Mefu Shrine. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Lake Shinji and a few minutes from Shimane Art Museum
There's a restaurant on site. Public spaces have free WiFi. The luxury Matsue Excel Hotel Tokyu also features a vending machine, dry cleaning/laundry services, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Matsue hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
Matsue Excel Hotel Tokyu has a restaurant on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,200 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: JPY 2,400 for adults and JPY 1,150 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2400 for adults and from JPY 1150 for children
  • Self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matsue Tokyu
Matsue Tokyu Inn
Tokyu Inn Matsue
Matsue Excel Hotel Tokyu
Matsue Excel Tokyu
Tokyu Hotel Matsue
Matsue Excel Hotel Tokyu Hotel
Matsue Excel Hotel Tokyu Matsue
Matsue Excel Hotel Tokyu Hotel Matsue

Matsue Excel Hotel Tokyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 300 out of 620 reviews
Rating 8 - Good. 227 out of 620 reviews
Rating 6 - Okay. 70 out of 620 reviews
Rating 4 - Poor. 14 out of 620 reviews
Rating 2 - Terrible. 9 out of 620 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

YI LIN, Oakville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is enough space in the room and let me comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Sumiko

Stayed 2 nights in Nov 2024

8/10 Good

OTHMAR JAKOB

Stayed 1 night in Nov 2024

8/10 Good

Tsuru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shimane sightseeing trip
It was located near JR train station, so it was very convenient. A nice business hotel. Room was a bit small for 3 people, but beds were comfortable. Did not have a public bath. Buffet breakfast was very good in variety and quality.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Happy with our choice
This hotel is in a good location, is clean and comfortable, and has a kind and helpful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jared

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Nami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Yukari

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Tatsuhiko

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Keiichi

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to station very quiet area. Close to bus stops handy for sightseeing.We had a corner room with city views. Very spacious room, well appointed and a great Japanese bathroom. Very friendly staff and helpful. Hotel provided bottled water every day which was appreciated. Everything was clean and well maintained.
Stayed 4 nights in May 2024

10/10 Excellent

SHINSUKE

Stayed 1 night in May 2024

8/10 Good

Kwok Chuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Momoko

Stayed 1 night in Apr 2024

10/10 Excellent

TAKESHI

Stayed 1 night in Apr 2024

10/10 Excellent

JULIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Simon

Stayed 1 night in Mar 2024

10/10 Excellent

Muneomi

Stayed 1 night in Mar 2024

10/10 Excellent

Emiri

Stayed 3 nights in Mar 2024

10/10 Excellent

Hidemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are nice and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located across the street from the train station. Hotel room is clean with a large bed. Washroom is clean as well. All the amenities you can image can be gotten at the lobby. I enjoyed my stay in this quiet little town of Matsue.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location with reasonable price
Good location with reasonable price
Stayed 1 night in Dec 2023

10/10 Excellent

Yuka

Stayed 1 night in Nov 2023