See all properties

Le Tsilaosa Hotel & Spa

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Tsilaosa Hotel & Spa

Front of property
Restaurant
Spa
Standard Double Room | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Room service
    Room service
  • Free WiFi
    Free WiFi

Explore the area

Map
21, Rue du Pere Boiteau, Cilaos, 97413
  • Piton des Neiges
    6 min drive
  • Réunion National Park
    9 min drive
  • Cirque de Salazie
    11 min drive
  • Saint-Denis (RUN-Roland Garros)
    128 min drive

Room options

Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Junior Suite

  • Sleeps 4
  • 1 King Bed

Double Room

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Résidence Hôtelière Otroiza
Parking included
Free WiFi
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (91)
The price is €92
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Résidence Hôtelière Otroiza

About this property

Le Tsilaosa Hotel & Spa

Hotel in Cilaos with spa services and restaurant
Along with a restaurant, this smoke-free hotel has spa services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include an arcade/games room, a library and a garden.
Le Tsilaosa Hotel & Spa offers 22 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Cilaos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Le Tsilaosa Hotel & Spa, you'll be within walking distance of Pitons, Cirques and Remparts of Reunion Island. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the theme restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 3-minute drive from Pitons, Cirques and Remparts of Reunion Island and 6 minutes from Piton des Neiges
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the business-friendly Le Tsilaosa Hotel & Spa. Free self parking is available.

This 4-star Cilaos hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Le Carnotzet – On-site theme restaurant.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday and Sunday. Reservations are required.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 7 for children
  • A restaurant
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of EUR 45; reservation required

Restaurants on site

  • Le Carnotzet

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 140.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 7 for children
  • Pet fee: EUR 30 per pet, per stay
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: EUR 140.0 per night
  • Hosted evening meal: EUR 45

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Tsilaosa Hotel Cilaos
Tsilaosa Hotel
Tsilaosa Cilaos
Tsilaosa
Le Tsilaosa Hotel & Spa Hotel
Le Tsilaosa Hotel & Spa Cilaos
Le Tsilaosa Hotel & Spa Hotel Cilaos

Le Tsilaosa Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 39 reviews" "
Rating 8 - Good. 17 out of 39 reviews" "
Rating 6 - Okay. 7 out of 39 reviews" "
Rating 4 - Poor. 4 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manoa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'était super !

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Sejour agréable, personnel accueillant, chambre propre, excellent petit déjeuner.
Stayed 1 night in Jun 2024

6/10 Okay

Nathan

Stayed 2 nights in May 2024

8/10 Good

Laurence

Stayed 1 night in Apr 2024

8/10 Good

Aurelie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Sully

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Norbert

Travelled with partner
Liked: Cleanliness, staff & service
Etwas in die Jahre gekommenes Hotel, aber sehr sauber. Direkt in Cilaos gelegen. Gutes Frühstück, nettes Personal.

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel de montagne
Joli hôtel de montagne en centre-ville de Cilaos. S'il peut effectivement paraître en-deçà des standards habituels d'un 4 étoiles, notamment au niveau de l'isolation sonore ou des services proposés, l'hôtel n'est pas sans qualités : le service est agréable, souriant et arrangeant, il y a un parking gratuit disponible ce qui est un vrai plus à Cilaos, et il est par exemple possible de commander un panier petit-déjeuner pour partir randonner tôt (par exemple au Piton des Neiges). Le petit-déjeuner buffet est de qualité moyenne, mais correct. La chambre elle-même est assez confortable et de taille moyenne, et le bruit de la rue ou des couloirs y est assez audible. Heureusement, l'activité est quasi-inexistante de nuit et le silence règne à Cilaos.
Stayed 2 nights in Jul 2023

10/10 Excellent

priscilla

Stayed 1 night in Jul 2023

10/10 Excellent

Willy

Stayed 1 night in Mar 2023

8/10 Good

Yann

Liked: Cleanliness, staff & service, room comfort
Sympa mais bien trop cher
Hôtel bénéficiant d'un emplacement de premier ordre et une architecture typique de la Réunion. L'hôtel mériterait d'être un peu mieux entretenu. Accueil sympa. très bon petit déjeuner. Par contre, mauvais rapport qualité-prix !
Stayed 1 night in Jan 2023

8/10 Good

Jean michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Avis mitigé
Manque d'entretien dans le hall d'hôtel, cest dommage pour un 4 etoiles. Pas de restaurant et salon de thé fermé. Cependant la chambre et le service étaient bien.
Stayed 1 night in Jan 2023

10/10 Excellent

Toulkadevie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Guillaume

Stayed 2 nights in Dec 2022

6/10 Okay

Didier

Travelled with partner
Liked: Cleanliness, staff & service
4 étoiles non justifié
Stayed 1 night in Nov 2022

10/10 Excellent

COPIN

Liked: Staff & service
Stayed 1 night in Nov 2022

8/10 Good

Mégane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel pour une étape !
Séjour d’une nuit pour faire étape dans le cirque. Très bel hôtel avec un excellent petit déjeuner ! Malheureusement ma chambre était située près d’un groupe électrogène et nous l’avons entendu s’allumer et s’éteindre toute la nuit…
Stayed 1 night in Sep 2022

6/10 Okay

Werner

Travelled with partner
Disliked: Property conditions & facilities
Das Hotel mag zu den besseren in Cilaos gehören, was aber mehr über das allgemeine Angebot und weniger über die Unterkunft aussagt. Besonders nervend war ein tiefes Brummen eines undefinierbaren Gerätes, das alle 5 Minuten einsetzte und SEHR störend war. Das Frühstück war gut. Alles in allem bestenfalls ein 2-3 Sterne Etablissement.
Stayed 3 nights in Aug 2022

6/10 Okay

Johnny

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Gilles

Liked: Cleanliness, room comfort
15-17 novembre
Bon hôtel et bon accueil. Petit bémol concernant les renseignements fournis pour les restaurants sur place. Quelques infos contradictoires de la part du personnel alors que plusieurs restaurants sont ouverts en ville. Les massages proposés par l’hôtel sont de très bonne qualité.
Stayed 2 nights in Nov 2021

4/10 Poor

Brigitte

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Pas digne d’un 4 étoiles
Hôtel qui a grand besoin de rafraîchissement et qui n’est pas à la hauteur d’un 4 étoiles. Terrasse de la chambre qui donne sur la rue et vue sur un jardin, sale et non entretenu.
Stayed 1 night in Nov 2021

4/10 Poor

FLORIAN

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

marie laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un hotel à recommander (Marie Laure de vienne)
bravo pour cet hotel un peu colonial et ses petits déjeuner excellents (orange pressé, oeufs, pain....)
Stayed 2 nights in Nov 2021