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Hotel Garden Experience

4.0 star property

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Photo gallery for Hotel Garden Experience

Minibar, in-room safe, desk, laptop workspace
Superior Room | Minibar, in-room safe, desk, laptop workspace
Reception
Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Viale Aldo Bologni 96, Città di Castello, PG, 6012
  • Fondazione Palazzo Albizzini Collezione Burri
    ‪17 min walk‬
  • Town Hall
    ‪3 min drive‬
  • Vitelli Palace alla Cannoniera
    ‪4 min drive‬
  • Perugia San Francesco d'Assisi – Umbria Intl. Airport (PEG)
    ‪50 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Comfort Room

Minibar, in-room safe, desk, laptop workspace

Comfort Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Hill view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

Minibar, in-room safe, desk, laptop workspace

Junior Double Room

  • Hill view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Garden Experience

Hotel with a full-service spa, near Fondazione Palazzo Albizzini Collezione Burri
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a sauna and massage/treatment rooms.
Hotel Garden Experience offers 56 air-conditioned accommodations with minibars and a safe. Televisions come with digital channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they enjoy the overall property condition at Hotel Garden Experience. During your stay, you'll be within walking distance of Fondazione Palazzo Albizzini Collezione Burri. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at Garden
  • Take a swim in the seasonal outdoor pool
  • Indulge with facials, body scrubs or massages at the spa
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • On-site recreation includes a steam room and a sauna
  • Just a 2-minute drive from Fondazione Palazzo Albizzini Collezione Burri and a few minutes from Grifani Donati Print Shop
  • Dogs welcome for a fee (restrictions apply)
Hotel Garden Experience offers its guests a full-service spa, a sauna, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and 4 meeting rooms are available. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. The business-friendly Hotel Garden Experience also features multilingual staff, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 4-star Città di Castello hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 9:30 AM.
Garden – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden

Things to do

  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 215 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 25-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT054013A101005396

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 June and close on 30 September.
  • Pool access available from 9:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Garden Citta di Castello
Hotel Garden Citta di Castello
Hotel Garden
Hotel Garden Experience
Hotel Garden Experience Hotel
Hotel Garden Experience Città di Castello
Hotel Garden Experience Hotel Città di Castello

Hotel Garden Experience Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 60 out of 144 reviews
Rating 8 - Good. 53 out of 144 reviews
Rating 6 - Okay. 19 out of 144 reviews
Rating 4 - Poor. 7 out of 144 reviews
Rating 2 - Terrible. 5 out of 144 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Giulia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

8/10 Good

Damjan

Liked: Staff & service
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice meal in the restaurant and cosy wellness
Stayed 1 night in Oct 2018

8/10 Good

Martin

Nice clean hotel.
Nice clean hotel. A bit outside, so best to have a car.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit out of town but worth it
Not much more to say. Getting into town costs 7euros. But the food is excellent and the staff very helpful
Stayed 3 nights in Aug 2018

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
3 Day Business trip
The outdoor eating area at the pool is quite nice. The hotel looks to have had a lot of upgrading of the rooms recently although the reception area bar and breakfast room are are still a little dated compared to the room. I got breakfast included which is only a continental breakfast and nothing hot. The room I was in has no coffee making facilities although there was 2 bottles of water in the fridge + the safe in my room was broken but as I didn't need to use it it didn't bother me. Im sure if I wanted it fixed the staff would have obliged.
Stayed 2 nights in Sep 2017

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
This hotel was modern, clean and comfortable. The staff was very friendly and helpful. The grounds were well kept and pretty. The breakfast was a nice buffet with lots of choices. I would have liked to stay longer!
Stayed 1 night in Aug 2017

6/10 Okay

stephen, Abergavenny

Disliked: Property conditions & facilities, room comfort
lots of beautiful towns other that this one!
not much choice in this town...but not a great choice and a taxi drive to the centre

6/10 Okay

Kate, Surrey

Liked: Cleanliness, staff & service
Good overnight stopover
The hotel was fine for an overnight stopover. It was not a lot of money per night and it was clean and had everything we needed. There was free parking outside and a garage if you wanted to use it. We didn't explore the local area so cannot comment on that and although it had a restaurant, there was a wedding so it was not open for the public. The entrance was smart but the room was a fall back to the 1970s. They provided a cot and bedding for the baby and again it looked like it was from the 1970s. I would not choose it for a longer stay but was fine for what we needed.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing special...
Very simple, it is not a 3 stars hotel! The swimming pool area is good but the rooms are too old fashion and very poor breakfast!

8/10 Good

eleanor, ireland

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Garden Hotal
The staff went out of there way to look after me as I was travelling alone at that stage of my holiday. There was one issue in the bathroom, which could have been dangerious, and should have been noticed by the cleaning staff. I brought it to the attention of the reception staff who I felt thought I was looking for a discount - which I refused.

10/10 Excellent

B, Banbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in every way
The bedroom while excellent did not have enough surface space to lay out materials for the day ahead. Clothes hangers were ready for replaceing.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

alessandro

Stayed 1 night in Sep 2024

8/10 Good

Paolo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👏👏
Stayed 1 night in Jun 2024

10/10 Excellent

Rino, GROTTAMMARE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, moderna, con giardino e piscina, camere piacevoli e funzionali. Cordialita' e gentilezza al ricevimento e al bar. E' lontano dal centro ma almeno si parcheggia gratuitamente e si ha un soggiorno piu' comodo , anche con la Spa. Prezzo buono. Unico suggerimento : piu' frutta e un sorriso in piu' a colazione. Ci tornerei sicuramente.
Stayed 1 night in Apr 2024

10/10 Excellent

Simon

Stayed 1 night in Apr 2024

6/10 Okay

Roberto

Stayed 1 night in Feb 2024

10/10 Excellent

Simone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
soddisfatto
complessivamente positivo soggiorno di lavoro posto tranquillo, parcheggio, ristorante
Stayed 1 night in Nov 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto bene
Esperienza positiva, consiglierei gli areatori in bagno, ma tutto ok comunque!
Stayed 1 night in Oct 2023

6/10 Okay

EMMA

Stayed 2 nights in Oct 2023

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023