2/10 Terrible
Paul
Travelled with family
26 Dec 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE
I reserved a non-smoking room. Arrived at 5:30 PM on the day of the reservation and was told they did not have a non-smoking room. After driving three hours, my only choice was to take the smoking room. When I went into the room, the bedsheets were completely nasty on both sides, the Coat closet rack was on the floor and off of the wall. So no place to hang up your clothes, the TV was plugged into an extension cord that was running all the way across the room and across the bathroom sink blocking access to the bathroom sink. This room should have been completely taken out of service. When I called the front desk the rude b*** said there was nothing she could do about it because it had been 30 minutes since I checked in Which it had not been. It had only been about 10 minutes which only allowed me enough time to check the room to see what all was wrong with it. She refused to do anything about it. The property is completely nasty and I literally had to leave the room at midnight because the smell in the room made me gag. I will never stay at this property again and I would recommend anyone even considering it to just drive on down the road and go someplace else this place appears to have bedbugs also!




Paul
Stayed 1 night in Dec 2024