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Best Western Plus Magnolia Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Magnolia Inn & Suites

Reception
Exterior
Seasonal outdoor pool
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, down duvets, desk, laptop workspace
Free daily on-the-go breakfast

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
107 Interstate Dr NW, Cleveland, TN, 37312
  • Cleveland State Community College
    12 min walk
  • Create & Celebrate Studio
    2 min drive
  • Tennova Healthcare
    3 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    26 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed) | Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Magnolia Inn & Suites

Hotel in Cleveland with free breakfast and seasonal outdoor pool
A seasonal outdoor pool, a business centre and dry cleaning are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. Housekeeping is available on request.
Best Western Plus Magnolia Inn & Suites offers 87 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. A pillow menu is available. 43-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Magnolia Inn & Suites. During your stay, you'll be within walking distance of Cleveland State Community College. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and laundry facilities
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes on foot from Cleveland State Community College and a 2-minute drive from Create & Celebrate Studio
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Magnolia Inn & Suites. Free self parking is available. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Cleveland hotel.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (198 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 250 per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 25 May and close on 01 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Magnolia Inn Suites
Best Plus Magnolia & Suites
Best Western Plus Magnolia Inn Suites
Best Western Plus Magnolia Inn & Suites Hotel
Best Western Plus Magnolia Inn & Suites Cleveland
Best Western Plus Magnolia Inn & Suites Hotel Cleveland

Best Western Plus Magnolia Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 184 out of 295 reviews" "
Rating 8 - Good. 67 out of 295 reviews" "
Rating 6 - Okay. 27 out of 295 reviews" "
Rating 4 - Poor. 7 out of 295 reviews" "
Rating 2 - Terrible. 10 out of 295 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Wil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay friendly people breakfast was ok waffle machine was awesome Carpet in room could use a cleaning though Will stay again
Stayed 2 nights in Jul 2024

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a standing policy that housekeeping services are provided every 3 days. Our room was not serviced during our stay even though it was requested.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Curtain wouldn't open. Coffeepot set on sm. sink, so nowhere to set eazor, brush,etc
Stayed 1 night in Jul 2024

6/10 Okay

Juan

Travelled with family
Liked: Staff & service
Hotel is newly renovated but in a very cheap way. Definitely overate. It should have a 7.5 maximum
Stayed 1 night in Jul 2024

8/10 Good

James

Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and basic
Basic and good. Only complaint was thin walls
Stayed 1 night in Jul 2024

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great! Everyone was very friendly and helpful! It was very clean and comfortable!
Stayed 1 night in Jun 2024

10/10 Excellent

Wendell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet room, extra table and chair, comfortable bed and pillows. Breakfast was good, not great. No literature on local attractions or restaurants.
Stayed 3 nights in Jun 2024

6/10 Okay

Jeanne

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well-kept facility. What was more surprising was the breakfast options. More than typical and Very well kept. Thank you, very much Best Western Plus..!
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Halfway Home
We were returning from a Florida vacation going home to Kentucky. After driving through Atlanta earlier it was a welcome respite.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Mike

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with group
Disappointed
After staying same motel in Kentucky night before this motel has a lot to do to come up to their standards…I was very disappointed since I paid more to stay here….had ants in my room…..they were still painting building….should have closed til they were finished with remodeling…..at end of stay didn’t even ask how my stay was…..
Stayed 1 night in Jun 2024

6/10 Okay

penny

Liked: Cleanliness, staff & service, room comfort
Never again
Bathroom door would not shut. Room smelled musty and damp. Coffee was horrible
Stayed 1 night in Jun 2024

6/10 Okay

Jeanne

Travelled with group
Liked: Cleanliness, staff & service
Good place.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Marla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bed was okay… but needs replacing because you can feel the indentation where others have slept on it over the years. Floor was pitched oddly and water from the shower went underneath the bathroom door. Nothing we couldn’t handle with towels. Drain for shower places weird for the pitch of the floor. Shower products are not found in shower but at the sink outside the bathroom which I found odd. Staff was wonderful and very helpful! Might consider staying there again as it wasn’t horrible but just different I guess.
Stayed 2 nights in Jun 2024

8/10 Good

penny

Liked: Cleanliness, staff & service, property conditions & facilities
Okay for a one night stop
Room felt and smelled damp and musty
Stayed 1 night in Jun 2024

10/10 Excellent

Misty

Stayed 1 night in Jun 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
I was here just long enough to get a good nights sleep. Great value, good breakfast before I hit the road. Clean, friendly staff, would stay here again.
Stayed 1 night in Jun 2024