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Grand Cloudcroft Hotel

2.0 star property
VIP Access

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Photo gallery for Grand Cloudcroft Hotel

Front of property
Double King | Desk, blackout curtains, iron/ironing board, free WiFi
Reception
Reception
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
VIP Access
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Room options

View all photos for Double King

Double King | Desk, blackout curtains, iron/ironing board, free WiFi

Double King

  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King | Desk, blackout curtains, iron/ironing board, free WiFi

Single King

  • Sleeps 2
  • 1 King Bed

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Premium Double Room | Iron/ironing board, free WiFi

The Lodge at Cloudcroft

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (304)
The price is €180
for 1 room
includes taxes & fees
10 Apr - 11 Apr
The Lodge at Cloudcroft

About this property

Grand Cloudcroft Hotel

Hotel in Cloudcroft with free breakfast and 24-hour front desk
Self parking, a 24-hour front desk and a fireplace at reception are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch Smart televisions come with cable channels. Bathrooms include a shower.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Grand Cloudcroft Hotel. During your stay, you're just a quick walk from Sacramento Mountains Museum. Features include free WiFi in public areas and self-parking (surcharge).
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Amenities include a lift, a terrace and a fireplace at reception
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute walk from Sacramento Mountains Museum and 4 minutes on foot from Sacramento Peak Observatory
Free breakfast is served daily. WiFi is free in public spaces. A terrace, a vending machine, and a fireplace in the lobby are also featured at Grand Cloudcroft Hotel. Parking is available for a fee.

This Cloudcroft hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Table tennis

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 240 out of 302 reviews
Rating 8 - Good. 46 out of 302 reviews
Rating 6 - Okay. 10 out of 302 reviews
Rating 4 - Poor. 2 out of 302 reviews
Rating 2 - Terrible. 4 out of 302 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property and the staff was excellent!
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing water pressure for the shower! Everything was great but it was a little tough to get the heater dialed in. The unit seemed to think it was cooler in the room than it was, so it kept kicking on when it didn't need to. Possibly because it is right below a window and it was a low of 28*. The place is super clean and everything is pretty new as of my Dec 2024 stay. They have free parking in the lot or paid secure parking below in a locked garage. I have already recommended this place to a friend and I would stay here again.
Stayed 1 night in Dec 2024

2/10 Terrible

Cecilia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will be so glad you stay here
Loved staying here. The staff was very friendly and helpful. Beautifully decorated. Very clean.
Stayed 1 night in Dec 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Robert

Disliked: Staff & service
Greed
I went to check in. They wanted another 100 dollar charge for incidental charges and any damage we might do. We paid for the room last month. The hotel would not let us stay the night. Julie, the manager, said they would cancel the room and refund the charge.
Stayed 1 night in Nov 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and clean. Would stay at again if I’m back in cloudcroft.
Stayed 2 nights in Nov 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, very clean, room smelled fresh
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel was one of the best I’ve stayed in in Cloudcroft. Very clean, close to everything. Would definitely stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Goran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10!!! Wonderful hotel, very clean and organized, the folks working there were so nice and helpful. Will be back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Carson

Beautiful
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cozy hotel
Stay was fantastic. Hotel is super welcoming, both the staff and the ambiance. Comfortable and cozy. Room was large with 2 comfy king beds, shower was a large walk in one. Very clean. Breakfast area is very cute with a great hot breakfast and good coffee! Little nooks everywhere with games and comfy chairs. Outside patio has a fire pit and seating that is nice. Really enjoyed our stay. Will most definitely stay again.
second floor area leading to balcony sitting area
Hotel
View from parking lot to park across the street
View from second floor balcony
Stayed 2 nights in Nov 2024

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. I was surprised at the double king option; very rare find these days. Only stayed one night so I didn’t get to take advantage of all amenities. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful mountain location
Very clean, modern property right in the mountains. Breakfast was good but one person making everything and serving so a bit much. Rooms are good sized and the bathrooms nice as well. Great shower! You can walk up the hill to the brewery. And a roaring wood fire greeted us in the lobby when we arrived.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean and reasonably priced.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and cozy. The breakfast was on point!
Stayed 1 night in Nov 2024

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cloudcroft is a fun small town. The hotel was close to places to browse. Not in the middle so it was relaxing.
Stayed 2 nights in Oct 2024

6/10 Okay

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean, well lit and right on the main road, so very convenient. But the walls were very thin, and the door to our room had no seal to keep the hall noise out. The floor above us was also thin as we could hear whenever someone above us walked across the floor, used the bathroom, etc. Also, though we always appreciate it when breakfast is included, it was sub-par.
Stayed 1 night in Oct 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and the room was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Leisha, Duncan

Stayed 1 night in Sep 2024

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Oct 2024

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024