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Hotel Terranova

3.5 star property

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Photo gallery for Hotel Terranova

Exterior
Garden
Bar (on property)
Lobby
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
Boulevard Rio Calzadas Km. 7.5 No.100, Col. Tierra Nueva, Coatzacoalcos, VER, 96496
  • Malecon de Coatzacoalcos
    ‪7 min drive‬
  • Playa Sol Children's Park
    ‪9 min drive‬
  • Forum Coatzacoalcos
    ‪9 min drive‬
  • Minatitlan, Veracruz (MTT-Coatzacoalcos National)
    ‪34 min drive‬

Room options

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

  • 26.4 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Master Suite

  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Terranova

Family-friendly hotel with free airport shuttle and 24-hour fitness centre
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and outdoor tennis courts are on-site.
Hotel Terranova offers 199 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Terranova, you'll be close to Pemex Petrochemical General Office. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Los Lirios
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and a playground
  • 6 minutes by car from Olmec Archaeology Museum and 7 minutes from Museo de Arqueologia Olmeca
  • Free airport shuttle service
Hotel Terranova offers its guests a kids' pool, an outdoor pool, outdoor tennis courts, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Hotel Terranova. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this Coatzacoalcos hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to noon.
Los Lirios – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7 AM to 10 PM on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 200 to 300 for adults and MXN 100 to 200 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Lirios

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Terranova

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 200 to 300 for adults and MXN 100 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel Terranova offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Terranova
Hotel Terranova Coatzacoalcos
Terranova Coatzacoalcos
Terranova Hotel
Hotel Terranova Hotel
Hotel Terranova Coatzacoalcos
Hotel Terranova Hotel Coatzacoalcos

Hotel Terranova Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 521 reviews
Rating 8 - Good. 139 out of 521 reviews
Rating 6 - Okay. 60 out of 521 reviews
Rating 4 - Poor. 18 out of 521 reviews
Rating 2 - Terrible. 22 out of 521 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vaclav

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Nov 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Dallas

Travelled with family
Liked: Cleanliness, staff & service
Clean, smells good. Outdated.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Stayed 2 nights in Jul 2024

10/10 Excellent

VICTOR

Stayed 1 night in Sep 2024

10/10 Excellent

Boo Chan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Oct 2024

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jerry

Stayed 3 nights in Jul 2024

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service
El desayuno es buffete y cuesta $200 por persona, hotel austero
Stayed 1 night in Apr 2024

8/10 Good

Maria, Chelmsford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and quiet location. Staff friendly and helpful. No safe in room as listed on Expedia website was only negative aspect for me.
Stayed 3 nights in Jun 2024

6/10 Okay

Fernando

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Patricia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024

2/10 Terrible

Zully Gisselle

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Se reservó para pagar en el hotel pues no me querían dar habitación por qué se les llenó el hotel y mi habitación se ocupó que intentaron hacer cobro sin éxito y le digo pero mi reservación era para pagar a mi llegada no antes y aún así no me marcaron para notificarme que no había habitaciones al final de espera si me dieron una habitación. Pero el mal rato nadie me lo quita
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room, lovely grounds. Excellent staff, great restaurant. We stayed an extra day.
Stayed 1 night in Jan 2024

10/10 Excellent

jorge, Hamilyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place looks the same it is in the pics ; it is a big property very spacious lovely pool are with a huge green are next to the river.
Stayed 1 night in Jan 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant
Stayed 7 nights in Aug 2023

6/10 Okay

samuel

They have my room with no tawells
Stayed 1 night in Jul 2023

10/10 Excellent

Blanca Fuentes

Stayed 5 nights in May 2023

2/10 Terrible

JESUS

Travelled with family
Disliked: Staff & service, property conditions & facilities
Poor service first night we asked for a second coffee mug two person room w one mug second day we didn’t have towels we call the front desk and didn’t receive them until 6 hours later. Made us late for a event we had.😡 rest of our stay was ok
Stayed 5 nights in May 2023

6/10 Okay

Adam

Stayed 2 nights in Apr 2023

10/10 Excellent

Kayla

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and staff always nice.

8/10 Good

William

Liked: Staff & service, room comfort
Nice hotel in a not so great city
The other reviews, that this is a formerly prominent hotel that is trying to make it, are generally accurate. It is a bit far from the more commercial parts of Coatzalcoalcos, but since Coatzalcoalcos is one of the most horrible places I have been in Mexico, its distance is a plus. I stayed for only one night, wish it had been more.
Stayed 1 night in Nov 2022