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Coffs Harbour Sanctuary Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coffs Harbour Sanctuary Resort

Sports facility
Aerial view
Superior Family Room with Kitchen | Blackout curtains, soundproofing, iron/ironing board, cots/infant beds
Children’s play area – outdoor
Superior Family Room with Kitchen | Private kitchen | Fridge, electric kettle

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
250 Pacific Highway, Coffs Harbour, NSW, 2450
  • Coffs Harbour Health Campus
    13 min walk
  • Coffs Central
    3 min drive
  • Coffs Harbour Golf Club
    4 min drive
  • Coffs Harbour, NSW (CFS)
    7 min drive

Room options

View all photos for Executive King Room

Executive King Room | Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Family Room with Kitchen

Superior Family Room with Kitchen | Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Superior Family Room with Kitchen

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for King Spa Room

King Spa Room | Bathroom | Free toiletries, hair dryer, towels

King Spa Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Room

Superior Family Room | Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Superior Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Queen Room

Superior Queen Room | Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Superior Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room with separated bedroom - Garden View

Family Room with separated bedroom - Garden View | Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Family Room with separated bedroom - Garden View

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Self Contained Apartment with separated bedroom - 7 pax

Self Contained Apartment with separated bedroom - 7 pax | Blackout curtains, soundproofing, iron/ironing board, cots/infant beds

Self Contained Apartment with separated bedroom - 7 pax

  • Sleeps 7
  • 2 Queen Beds and 3 Single Beds

Self Contained Apartment with separated bedroom - 5 pax

  • Sleeps 5
  • 1 Single Bed, 1 Queen Bed and 1 Single Bunk Bed

View all photos for Self Contained Apartment with separated bedroom - 4 pax

Self Contained Apartment with separated bedroom - 4 pax | Bathroom | Free toiletries, hair dryer, towels

Self Contained Apartment with separated bedroom - 4 pax

  • Sleeps 4
  • 1 Large Single Bunk Bed and 1 Queen Bed

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About this property

Coffs Harbour Sanctuary Resort

Family-friendly motel with sauna and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and an outdoor tennis court are on-site.
Coffs Harbour Sanctuary Resort offers 40 air-conditioned accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a waterslide and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Coffs Harbour Sanctuary Resort. During your stay, you'll be within walking distance of Coffs Harbour Health Campus. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Amenities include 2 meeting rooms, conference space and laundry facilities
  • On-site recreation includes an outdoor tennis court, a sauna and basketball
  • 13 minutes on foot from Coffs Harbour Health Campus and a 3-minute drive from Coffs Central
Coffs Harbour Sanctuary Resort offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a waterslide. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this motel measures 2347 square feet (218 square metres) and includes conference space. A sauna, a terrace, and barbecue grills are also featured at the family-friendly Coffs Harbour Sanctuary Resort. Self parking is free.

This 3.5-star Coffs Harbour motel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:30 AM and 9:30 AM.
Treehouse Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Weekday buffet breakfast available 7:30 AM to 9:30 AM for a fee: AUD 25 for adults and AUD 18 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Treehouse Restaurant

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,347 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cots (infant beds) are available for AUD 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 for adults and from AUD 18 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 7:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Australis Sanctuary
Australis Sanctuary Coffs Harbour
Australis Sanctuary Resort
Australis Sanctuary Resort Coffs Harbour
Coffs Harbour Sanctuary Resort
Coffs Harbour Sanctuary
Coffs Harbour Sanctuary Resort Motel
Coffs Harbour Sanctuary Resort Coffs Harbour
Coffs Harbour Sanctuary Resort Motel Coffs Harbour

Coffs Harbour Sanctuary Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 273 out of 1001 reviews" "
Rating 8 - Good. 367 out of 1001 reviews" "
Rating 6 - Okay. 203 out of 1001 reviews" "
Rating 4 - Poor. 106 out of 1001 reviews" "
Rating 2 - Terrible. 52 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this place. Very quiet and a restaurant and very friendly staff.
Stayed 1 night in Aug 2024

6/10 Okay

GRAHAM

Liked: Cleanliness
Food quality
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Excellent breakfast. Great service
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Stayed 1 night in Jun 2024

8/10 Good

Steve

Liked: Staff & service, room comfort
Less of a resort, more of a motel
Less of a resort, more of a motel. Passing through and adequate for a one night stay. Nothing flash, but comfortable enough. A microwave in the room would be handy.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having the restaurant on site was greatly appreciated.
Stayed 1 night in Jun 2024

8/10 Good

Julia

Stayed 1 night in Jun 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable well placed to visit amenities
The room we had faced the main road but the distance from the road and the vegetation to the road was sufficient that we suffered no noise disturbance. The Hotel is a short easy drive to all of the city facilities and I would recommend a walk along the pier and breakwater up onto the hill.
Stayed 1 night in Jun 2024

6/10 Okay

chanelle

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall
Stayed 2 nights in May 2024

2/10 Terrible

Georgie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed several times and it has always been great....Now with new management its horrible. Sheets had blood stains, stains on cushions, armchairs looked like they have never been cleaned, seat from dining table was absolutely filthy. Manager was very rude at check-in and I really wanted to say cancel my booking and i will stay somewhere else.

6/10 Okay

Sue

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Greg

Travelled with partner
Liked: Staff & service
Stayed at the property several years ago and it has not aged well
Stayed 1 night in Apr 2024

8/10 Good

Lynette, Stanhope Gardens

Stayed 1 night in Apr 2024

8/10 Good

Fiona

Business traveller
Liked: Staff & service
Friendly and welcoming reception staff. Room and property quite dated but clean and tidy with everything I needed. Mattress very average.
Stayed 1 night in Apr 2024

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well sized room, great amenities
Stayed 1 night in Apr 2024

10/10 Excellent

William, Gold Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was clean and tidy, will stay here again
Stayed 1 night in Mar 2024

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were loverly and polite. Room was stocked with everything you required. bed was comfortable and air conditioner worked well. balcony for our room was at the back so was drab and not really inviting. Room was on 2nd floor so had to carry suitcases up. had dinner in restaurant. Food was very nice and not over priced. waitress was young and wasn't very engaging but got the job done. I had left some dresses in the wardrobe so I was very lucky that they were spotted by cleaning staff, we got a phone call and we were able to go back before we left Coffs.
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Bede

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Feb 2024

6/10 Okay

Roger

Travelled with partner
Liked: Staff & service
too many steep stairs.not suitable for elderly people such as us.
Stayed 1 night in Mar 2024

6/10 Okay

Gary

Disliked: Amenities
The price,
Stayed 7 nights in Mar 2024

6/10 Okay

Sandra

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Feels like this place needs a visit from Alex Polizzi - The Hotel Inspector, for a makeover. There was a film of dust over most surfaces, highlighted by the fact it was dark wood which made it more obvious. We booked a king executive room. Toilet not cleaned with poop streaks in the toilet bowl. Bedside lampshade falling apart and blood stains on inside of pillow which should have been obvious when making up the bed. Whole place feels a bit unloved and probably didn't help that weather was wet and miserable during our stay. Restaurant closed as chef called in sick. Good points - lady on reception on arrival was lovely. Shower hot and powerful. Didn't get chance to speak to staff about any issues as we left quite early to be on the road.
Stayed 1 night in Mar 2024

6/10 Okay

Kate

Stayed 1 night in Feb 2024