2/10 Hirveä
Celina
Matkusti perheen kanssa
23.1.2025
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My stay was from the 16-21st when I arrived the front counter clerk did not look happy at all. I gave my information and was told my room was a smoking room when I said even though I booked a non smoking wood on the website we stated that all Rodeway rooms are now non smoking and I’m letting you know because I do t want know problems were his word So I agreed just to be done. I was also told room service would accur everyday and I must let them service the room. Well extremely long story short I went to the front desk almost everyday for fresh towels and toilet paper because room service never came to my room despite me requesting it everyday. The bed sheets and cuttin had blood stains on them. The pillows where cheap they had a filler that you obviously should not wash and what’s twisted and hard as a rock. The microwave did not work correctly there was a hole in the microwave plate and burned any cup placed inside. The shower hot water would run out after 10 minutes. This was the most horrible experience I’ve ever had at a hotel. If it was for the fact of my daughter having a stroke which was the reason for my trip I would have cancelled my room and gone to another hotel but I was more worried about my daughter’s health. Avoid this place at all cost I will never be visiting this or any Rodeway again.
Celina
Yöpyi 5 yötä tammikuussa 2025