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Holiday Inn Columbia East by IHG

3.0 star property

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Photo gallery for Holiday Inn Columbia East by IHG

Exterior
Point of interest
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Exterior
Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Free airport shuttle
  • Gym

Explore the area

Map
915 Port Way, Columbia, MO, 65201
  • Women's and Children's Hospital
    ‪4 min drive‬
  • Mizzou Arena
    ‪9 min drive‬
  • University of Missouri
    ‪9 min drive‬
  • Columbia, MO (COU-Columbia Regional)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Hearing Accessible)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Double Beds, Accessible (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing Accessible)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed (Leisure)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing, Mobility Tub)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Hearing, Mobility Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Accessible (Hearing Accessible)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 Single Bed, Accessible (Hearing Accessible)

  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 Single Bed, Accessible, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 Single Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 Single Bed

  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Single Bed, Accessible (Hearing, Accessible Tub)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 Single Bed, Accessible (Hearing, Accessible Tub)

  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Single Bed, Accessible (Hearing, Mobility Tub)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 Single Bed, Accessible (Hearing, Mobility Tub)

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Columbia East by IHG

Hotel in Columbia with free airport shuttle and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Holiday Inn Columbia East by IHG offers 126 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Columbia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Columbia East by IHG. During your stay, you'll be within walking distance of Eastport Park. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Eastport Park and Liddell Dam
  • Free airport shuttle service
Holiday Inn Columbia East by IHG offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 2131 square feet (198 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Columbia East by IHG. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This 3-star Columbia hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Kem's Restaurant and Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 8:00 AM to 10:00 PM
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 3 to 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kem's Restaurant and Bar

Things to do

  • 24-hour gym
  • Games
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,131 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3 to 13 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, sofa beds and on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Columbia East by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Columbia East
Holiday Inn Hotel Columbia East
Holiday Inn Columbia East Hotel Columbia
Holiday Inn Columbia East Hotel
Inn Columbia East Hotel

Holiday Inn Columbia East by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 452 out of 949 reviews
Rating 8 - Good. 290 out of 949 reviews
Rating 6 - Okay. 112 out of 949 reviews
Rating 4 - Poor. 60 out of 949 reviews
Rating 2 - Terrible. 35 out of 949 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Contessa

Travelled with family
Liked: Amenities
The staff was nice and helpful
Stayed 2 nights in Nov 2024

6/10 Okay

Deb

Travelled with family
Liked: Amenities
Kind of run down. Friendly staff, but our room is pretty gross
Stayed 2 nights in Nov 2024

8/10 Good

Stephanie

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

William

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Two nights in utter frustration.
Based on earlier reviews we expected so much better. We had room 417, constant AC at 63 degrees; maintenance man could not fix; then room 418, too hot and unable to repair; moved to room 415 - finally! Lamp shade cracked and shabby, clock not working in two rooms and same two rooms had non working frig; linens clean and white, mattresses worn. I’m on crutches and 79 years old so husband did all the moving from room to room. Every failure was facility management problem - not local employees. Quite frankly we should receive a refund. Holiday Inn Express Corp should be held accountable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
City shuttle goes to/from Mizzou games, which was very convenient for us considering the major snowstorm that hit. Staff was great. Place is clean. Rooms might be a little dated compared to Marriotts, but it was a great value for the price.
Stayed 1 night in Nov 2024

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty shabby room
The bed was worn out and sunken in. The couch was ragged. The carpet was unraveling and filthy. Turned my white sock brown. The curtains were half way ripped down. It smelled like an old dirty place. We were exhausted so we literally fell into the beds. That was the only reason we didn’t leave. I paid what I consider a ridiculous amount for an atrocious room. That was sub-par at best!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Karina, Gresham

Stayed 1 night in Nov 2024

8/10 Good

kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
The hotel and its staff were great. We just had a loud number who had children that screamed and ran around their room into the early morning hours. There was also a party going on in the room above us with super loud music early in the morning. Hotel was clean, super easy access from interstate.
Stayed 2 nights in Nov 2024

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to hang!
It was great , Very helpful, Very courteous all staff and the cafe was clean and our food was fresh and delivered fast !
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Stayed 1 night in Nov 2024

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice property very clean and the staff was great. Close to the mizzou stadium with minimal traffic problems. Would most definitely recommend staying here.
Stayed 1 night in Nov 2024

10/10 Excellent

randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were big and spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfy, and all around a great place.
Stayed 1 night in Nov 2024

6/10 Okay

Megan, Columbia

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was really great. It was quiet and the bed was very comfortable. The breakfast was a little lacking, but still fine
Stayed 1 night in Oct 2024

6/10 Okay

Scott, Juneau

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room was fairly quiet, however the suite while large was run down, cobwebs in the corners of the ceiling causing my dust allergy to act up, and hairs in the shower that were not mine… Housekeeping needs to do a deep clean of the rooms and better overall job. The rooms also need a renovation soon if they intend to keep their nightly rates up. I would not recommend other than the Tesla supercharger site located behind the building making it a nice spot to charge and get a room for the night.
Stayed 1 night in Oct 2024

10/10 Excellent

carey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Kathie

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were in much need of repair. We were in three different rooms in a two night stay. The first was FILTHY! The second was less filthy, the toilet wouldn’t flush, and had not come to service the room when we returned in the late afternoon. Our third room was much tidier but the tub and sink were very slow to drain. Also the restaurant was very disappointing. Breakfast buffet food was not good. Bagels we so stale that I couldn’t eat them, We paid $900 for a two night stay!!!!
Stayed 2 nights in Oct 2024

6/10 Okay

jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Joseph

Business traveller
Liked: Staff & service, room comfort
Interesting stay
Check in was great. Staff was incredible and welcoming. Got my room… and the bathroom had what resembled a poo stain on the back of the toilet. The water/water pressure was awful. Took forever for the toilet to flush, the sink seemed to have air in the line, and the shower kept going in and out. One of the bulbs in my room was out as well. Noticed during my stay, and I am not sure if it is from the interstate or not, that my room would seemingly shake at random. At one point, I googled earthquakes near by.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Wife slept great! Quick and easy. Clean.
Stayed 1 night in Oct 2024

8/10 Good

Natasha

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The hotel is pretty nice. I reserved the room based on price and location. Was surprised to find that I had to leave 250 dollar deposit for a 100 dollar reservation. Seemed a little ridiculous. The fire alarm in my room went off at 3 am and then stopped. Room smelled of burnt toast but there was no smell in the hallway, so I went back to bed Not sure what that was about.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024