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SureStay Hotel by Best Western Columbus Downtown

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Columbus Downtown

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Free daily continental breakfast
Lobby
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
1024-1034 Veterans Parkway, Columbus, GA, 31901
  • RiverCenter for the Performing Arts
    ‪9 min walk‬
  • Columbus Georgia Convention & Trade Center
    ‪14 min walk‬
  • Columbus Civic Center
    ‪2 min drive‬
  • Columbus, GA (CSG-Columbus Metropolitan)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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The price is €111
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includes taxes & fees
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About this property

SureStay Hotel by Best Western Columbus Downtown

Hotel in Columbus with free breakfast and 24-hour front desk
Coffee/tea in a common area, a 24-hour front desk and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided.
SureStay Hotel by Best Western Columbus Downtown offers 65 accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with satellite channels. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

During your stay at SureStay Hotel by Best Western Columbus Downtown, you're just a quick walk from Springer Opera House. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include coffee/tea in a common area
  • Within a 10-minute walk of Springer Opera House and Ma Rainey House
  • Cats and dogs welcome for a fee
Free breakfast is served daily. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Columbus hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Econo Lodge Inn Columbus
Econo Lodge Columbus
Econo Lodge Suites Historic District
Columbus Inn Suites
Econo Lodge Inn Suites
Surestay By Columbus Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel
SureStay Hotel by Best Western Columbus Downtown Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel Columbus

SureStay Hotel by Best Western Columbus Downtown Reviews

Reviews

6.0
Rating 10 - Excellent. 94 out of 400 reviews
Rating 8 - Good. 75 out of 400 reviews
Rating 6 - Okay. 57 out of 400 reviews
Rating 4 - Poor. 69 out of 400 reviews
Rating 2 - Terrible. 105 out of 400 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Stacy

Stayed 1 night in Jan 2025

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
The property was confusing to find, property in desperate need of an update, and the beds were very uncomfortable and hard, but the staff were very helpful and accommodating...
Stayed 1 night in Dec 2024

8/10 Good

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Samantha

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The door didn't even sealed properly. It locked but barely. There was a giant crack letting all the heat out all night. At least it was a clean place. A big deal was made about breakfast but it was a couple pancakes and a coffee machine.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Smoking Motel
Room smelled heavily of cigarettes. Lock on the door was broken. Water in the shower was only occasionally hot.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, easy access. Renovated property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Rickey

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Marion

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very unprofessional staff, rude, dirty rooms, no locks, bugs in the bathroom, dirty linen
Stayed 2 nights in Oct 2024

6/10 Okay

Geneva

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Noooo Thank you Surestay! 👎
I always book non smoking as I'm not a smoker. Upon opening the door to the room the overpowering smell of smoke and mold filled my nose. Rooms are dated but the bed is comfortable. Be prepared to pay a $60 additional deposit to the property until you check out and they verify the room is in order. This is charged separately from the room fee. Also they are pet friendly however there is a $25 per night pet fee. Ohhhh did I mention check out is at 11am, but be prepared for them to start knocking on the door about 9am sharp. They even called the room at 910am to verify is leaving.
Stayed 1 night in Oct 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Clean and comfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Larry

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Myesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay at.
The stay was ok, had to switch from because the ax wasn’t working, bed was very uncomfortable and hairy my back. Other than that rooms were nice and the breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Business traveller
Liked: Staff & service
Good price. Wish they had a better breakfast selection.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Jul 2024

4/10 Poor

Mandi

Travelled with family, Business traveller
Disliked: Property conditions & facilities
There were roaches in the hotel rooms, the parking was so cramped it was hard to get in and out of our space, the staff didn’t speak fluent English in some cases, and the continental breakfast was really just the pancake machine and boiled eggs.
Stayed 4 nights in Aug 2024

10/10 Excellent

Geliyah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024