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SureStay Plus Hotel by Best Western Point Richmond

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Lobby
Free daily buffet breakfast
Memory-foam beds, blackout curtains, iron/ironing board, free WiFi
Exterior
Banquet hall

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
915 W Cutting Blvd, Richmond, CA, 94804
  • Place, Marina Bay Trail
    ‪11 min walk‬
  • Place, Keller Beach
    ‪11 min walk‬
  • Place, Richmond Museum of History
    ‪2 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(88 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

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About this property

SureStay Plus Hotel by Best Western Point Richmond

Hotel with free parking, near San Francisco Bay
An outdoor pool, a seasonal outdoor pool and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and a TV in a common area are on-site.
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature memory foam mattresses. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Point Richmond. During your stay, you'll be within walking distance of San Francisco Bay. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 6 minutes by car from San Francisco Bay and 13 minutes from University of California, Berkeley
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Point Richmond. Free self parking is available.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 June and close on 30 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at SureStay Plus Hotel by Best Western Point Richmond.

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 440 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 110 out of 1003 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

2/10 Terrible

Akian, Bakersfield

Loud people partying late into the night, felt dirty and unsafe. Nothing like what I know as a Best Western hotel at all !
Stayed 1 night in Oct 2025

8/10 Good

ZEEBIA

Travelled with family
Liked: Property conditions & facilities
Good, comfortable. I accompanied my child and service dog and place is safe and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie

Good and comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Lilibeth

Stayed 3 nights in Oct 2025

10/10 Excellent

Dane

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 7 nights in Oct 2025

10/10 Excellent

Cecily

Stayed 1 night in Oct 2025

8/10 Good

Cornelis

Business traveller
Liked: Cleanliness, staff & service
Its ok
Stayed 8 nights in Oct 2025

10/10 Excellent

Sina

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

victoria

Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Parking is large and one entrance is closed during night, but our vehicle was still vandalized and equipment was stolen. Staff was notified and apparently they couldn’t see anything on their surveillance cameras. Rooms are decent and clean, staff is friendly and helpful. Could use some updating. The breakfast was very limited and not great either. Personally, I would not stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alieh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffrey

Liked: Staff & service, amenities, property conditions & facilities
Always good clean and quiet
Stayed 1 night in Oct 2025

6/10 Okay

Dangelo

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Pastor

Disliked: Cleanliness, staff & service, property conditions & facilities
It was super dirty and the bathroom was not working
Stayed 1 night in Sep 2025

10/10 Excellent

Cecily

Stayed 1 night in Oct 2025

10/10 Excellent

Cecily

Stayed 1 night in Oct 2025

4/10 Poor

JayVoni

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Paola

Nice
Stayed 1 night in Oct 2025

10/10 Excellent

Cecily

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't have time
Stayed 1 night in Oct 2025

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was okay, but I had to be moved three times because it was not working toilet, not working air conditioner and the lights.I need to make sure those things are properly in place before running out your arms
Stayed 2 nights in Sep 2025

8/10 Good

Ron

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Dorothy

Stayed 4 nights in Oct 2025

10/10 Excellent

Heriberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Oct 2025

2/10 Terrible

Willie

Stayed 1 night in Oct 2025