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Candlewood Suites Houston (The Woodlands) by IHG

2.5 star property

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Photo gallery for Candlewood Suites Houston (The Woodlands) by IHG

Exterior
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Studio Suite | Private kitchen | Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
17525 St Lukes Way, The Woodlands, TX, 77384
  • Texas Children's Hospital The Woodlands
    ‪5 min walk‬
  • MD Anderson Cancer Center
    ‪4 min drive‬
  • Cynthia Woods Mitchell Pavilion
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1251)
The price is €96
for 1 room
includes taxes & fees
12 May - 13 May
Heritage Inn & Suites The Woodlands, Trademark by Wyndham

About this property

Candlewood Suites Houston (The Woodlands) by IHG

Hotel in The Woodlands with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Limited housekeeping is available.
Candlewood Suites Houston (The Woodlands) by IHG offers 91 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This The Woodlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Candlewood Suites Houston (The Woodlands) by IHG, you're just a quick walk from Texas Children's Hospital The Woodlands. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from MD Anderson Cancer Center and 6 minutes from Cynthia Woods Mitchell Pavilion
  • Cats and dogs welcome for a fee (restrictions apply)
Candlewood Suites Houston (The Woodlands) by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Candlewood Suites Houston (The Woodlands) by IHG. Self parking is free.

This The Woodlands hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites HOUSTON Hotel WOODLANDS
Candlewood Suites HOUSTON WOODLANDS
Candlewood Suites WOODLANDS
Candlewood Suites WOODLANDS HOUSTON
Candlewood Suites Houston Woodlands Hotel
Candlewood Suites Houston Woo

Candlewood Suites Houston (The Woodlands) by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 311 out of 655 reviews
Rating 8 - Good. 186 out of 655 reviews
Rating 6 - Okay. 82 out of 655 reviews
Rating 4 - Poor. 38 out of 655 reviews
Rating 2 - Terrible. 38 out of 655 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Adrian

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In the middle of renovations and drywall mud was all over the carpets in the elevator on the call buttons. Roach in room. Toilet seat loose.
Stayed 2 nights in Jan 2025

8/10 Good

DORA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok
Stayed 3 nights in Dec 2024

8/10 Good

Jason

Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and clean

The lobby had a cabinet of games and appliances to borrow. Room was clean, shower hot, it was quiet.
Stayed 4 nights in Dec 2024

2/10 Terrible

Timothy

Travelled with family
Disliked: Staff & service, amenities
Desk clerk cancelled resevation after they were questioned on the very high per night pet fee. Will be requesting a refund since hotel cancelled the reservation.
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Work in progress

The property is in a remodel process. In the past it had been great. Ice maker worked only the first night. Then we had a quarter inch of ice in the bottom of freezer & ice bucket. Maintenance guy found water on the floor too! Then no hot water the third and forth nights. I’m looking forward to coming back to see completion.
Stayed 4 nights in Dec 2024

2/10 Terrible

Brandon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches in room

Please refund. We tried cancelling due to roaches in the room and they said we had to take it up with hotels.com to get a refund.
Stayed 1 night in Dec 2024

10/10 Excellent

Alvaro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kelly

Disliked: Staff & service, property conditions & facilities

My stay

The girl at the front desk was not attentive. Had to ring the bell to get her attention, and she wasn’t very friendly. The room itself had a used rag still hanging on the shower curtain from the previous guest, the hallway going to the room and elevator needed to be vacuumed, the elevator needed to be vacuumed as well. There are several soft spots on the floor of the fourth floor that need to be looked at.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andre

Stayed 1 night in Nov 2024

4/10 Poor

Monica

Disliked: Staff & service
Had to wait for desk clerk for 10 min to show up. She was kinda rude and really didn’t know her job.
Stayed 1 night in Nov 2024

2/10 Terrible

Kamran

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

when i checked in they gave me wrong room , someone already sitting in the room , we came out and told them someone already occupied in that room. the girl did not apologize for her mistake ,she said i will give you another room, the room was giving very bad smell because of the construction and paint . next day room key stopped working because she assigned me for 1 day then again i bring my keys to get access . Very bad experience
Stayed 2 nights in Nov 2024

8/10 Good

Fredrick

Liked: Staff & service
Disliked: Property conditions & facilities

Convinient location, but ongoing remodling

Room was okay. Recently refurbished, still lacking certain amenities. The hotel is going under remodling, therefore, very noisy during the day, and very close to commercial trash pick-up during early morning hours. There were roaches in the kitchen cabinet, dishwasher didn't operate correctly, ice maker was not working, and the elevator had horrible toilet smell.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

shaun

Stayed 1 night in Nov 2024

4/10 Poor

Caryn

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

The elevator is not working

This is an animal friendly hotel so the areas that have carpet do smell like dog (stairs). Upon check in, I was informed the elevator was not working BUT I was assigned to the second floor and was told the elevator would be working in the morning. Front desk very kind and courteous. My room was for the most part clean and there was no carpet on the floor. It was all flooring and tile. It looks like there is ongoing renovations, lots of dust on the floor. There is small kitchen space and there is coffee, regular size fridge, two burner stove, dishes and silverware which I thought was great. Bed was comfortable and I did not see any bugs. Bathroom also was fine. I tried to take the elevator down in the morning and it was still not working. I wish I had been told about the elevator not working. I was by myself and I’ve had back surgery. It was hard even just to the second floor. I would call and ask if the elevator is working if you are considering this hotel.
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not great

Tv didn’t work, so we had to switch rooms. Elevator wasn’t always working, smoke alarm went off for no reason in the middle of the night, not very comfortable.
Stayed 3 nights in Oct 2024

4/10 Poor

Felix

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Clean the elevator.
Stayed 1 night in Oct 2024

6/10 Okay

David, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bring earplugs: highway noise.

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
The hotel is in the process of renovation. My room was clean however the deadbolt on the door didn't work. It is an extended stay hotel, however it doesn't advertise itself as one. I only stayed one night, but for those planning on a longer stay should be aware that because it is an extended stay there isn't daily housekeeping. The staff is very nice and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy

Place is going through renovations but the staff is friendly, helpful and the rooms are cozy, clean, and more like a studio apartment. We enjoyed it here, plus they offer board games for free to use and return, and a mini store of drinks and snacks. Worth it for a decent stay away. Plus they offer desks in the room so if you need a quiet place to work this is it.
Stayed 2 nights in Oct 2024

8/10 Good

Sorella

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Norma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very thing was great the ac was not very cold room was warm the whole stay
Stayed 2 nights in Oct 2024

8/10 Good

Lee Anne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024