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Heritage Inn & Suites The Woodlands, Trademark by Wyndham

3.0 star property

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Lobby
Exterior
Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom) | Living area | LCD TV
Outdoor pool
Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
28099 I 45 N, The Woodlands, TX, 77380
  • Memorial Hermann
    ‪4 min walk‬
  • Woodlands Mall
    ‪12 min walk‬
  • Cynthia Woods Mitchell Pavilion
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Tub w/ Grab Bars)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Tub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

Hotel with free breakfast, near Woodlands Mall
This smoke-free hotel features an outdoor pool, a fitness centre and Access to hot tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Heritage Inn & Suites The Woodlands, Trademark by Wyndham offers 151 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Heritage Inn & Suites The Woodlands, Trademark by Wyndham. During your stay, you're just a quick walk from Woodlands Town Center. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 12 minutes by foot from Woodlands Mall and a 3-minute drive from Cynthia Woods Mitchell Pavilion
  • Cats and dogs welcome for a fee (restrictions apply)
Heritage Inn & Suites The Woodlands, Trademark by Wyndham offers its guests an outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Heritage Inn & Suites The Woodlands, Trademark by Wyndham also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This The Woodlands hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Drury Inn Woodlands
Drury Woodlands
Drury Inn Suites The Woodlands
Heritage Inn & Suites The Woodlands, Trademark by Wyndham Hotel

Heritage Inn & Suites The Woodlands, Trademark by Wyndham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 877 out of 1207 reviews
Rating 8 - Good. 203 out of 1207 reviews
Rating 6 - Okay. 71 out of 1207 reviews
Rating 4 - Poor. 32 out of 1207 reviews
Rating 2 - Terrible. 24 out of 1207 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Stayed 1 night in Sep 2024

4/10 Poor

Stacey

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel under new ownership and needs updating
The review score looked great, but deceiving because the hotel was recently purchased and renamed. Was a Drury and very worn. Also name of hotel was not findable by Uber or Maps. Person at front desk was friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Avinash Kumar

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location!
I love this location! Reasonable prices, free room upgrades, and very friendly staff. I have no complaints other than the elevator near my room breaking down on the second day.
Stayed 4 nights in Dec 2024

10/10 Excellent

Trena, Mineola

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The room was clean and quiet! Close to the freeway but minimal noise. We didn't hear the traffic in our room or in the dining room. The hotel is older and needs renovation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

ALI, Houston

Travelled with partner
Liked: Staff & service
Property is old but well kept. Most of the machines at breakfast were out of order. The breakfast Restaurant staff didn’t care about refills and a lot of times had to keep asking to get it done
Stayed 4 nights in Dec 2024

10/10 Excellent

Nadia

Stayed 1 night in Nov 2024

8/10 Good

Peggy

Stayed 3 nights in Dec 2024

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor front desk service
Started with the rude front service lady, this is on the night of December 14, 2024, charging me 30% more for the room than what I had reserved with Hotels.com. As I had left my phone in the car with the reservation information I had to go back to my car. When I got she told me to go back to the end of a long line of people waiting to check in (I had waited in a line the first time to check in). When I showed her the email with my reservation, she said that was my problem and I should call Hotels.com and deal with them. Mind you, I had just traveled 700 miles and was tired and not in the best mood. I told her no, that was not going to happen and after more arguing I guess she realized that she needed to honor the reservation, but not before telling me I would have to pay the tax on the higher rate. The room and everything else at the hotel was fine, but it was an aggravating checking in experience.
Stayed 1 night in Dec 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas party trip
Great stay! Nice clean, large room. Bed was comfortable, and we enjoyed the free drinks and dinner! Will definitely stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Yyana

Liked: Cleanliness, staff & service
I had a good day not like I usually have some amenities to use weren't working and weren't available the elevator was broke the breakfast was mediocre it was kind of cold the potatoes were not crisp they didn't have a waffle maker this time but people say that it was here Saturday morning I wasn't here Saturday morning came Saturday evening and they didn't have the drinks for the kickback so this was not as good of a visit as I usually have when I come here I'm usually very very pleased with the breakfast with the kickback and everything but some parts at the hotel seem to be falling apart I saw some of the wall boarders coming off in the hallway the room smell really really musty I'm not sure how often they clean their carpet but could just be me as an inspector
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location to the Woodland Pavillion for concert. The hotel is a bit dated and the staff was not very nice during check in.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Old Property
No water pressure, rude check in, need renovation
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities, friendly staff and very good food.
Stayed 2 nights in Dec 2024

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay, friendly staff.
Stayed 4 nights in Dec 2024

8/10 Good

Mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Janell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Wonderful check in. Angel at front desk so nice and professional. Room ready and cleaning crew had turned on heater in preparation for our arrival. (Cold and rainy day) This hotel is spotless. The cleaning crew were excellent, we were watching them in the morning cleaning the lobby areas and we all realized this was the first time in a LONG time we had even seen a cleaning crew in a hotel lobby! Loved our stay and will definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay!
Drury Inn is alwasy a solid stay. No problems ever. A "go to" for our family.
Stayed 1 night in Dec 2024