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Charlottehaven

4.0 star property
VIP Access

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Photo gallery for Charlottehaven

Deluxe Hotel Suite 50 m2 - High floor | View from room
Family Two Bedroom Apartment 77 m2 | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Children’s play area – outdoor
Family Two Bedroom Apartment 77 m2 | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Penthouse Two Bedroom Apartment 105 m2 | Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
Hjørringgade 12 C, Copenhagen, 2100
  • Parken Stadium
    ‪19 min walk‬
  • Little Mermaid
    ‪4 min drive‬
  • Nyhavn
    ‪6 min drive‬
  • Copenhagen (CPH-Kastrup)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Two-Bed Hotel Suite 70 m2

Family Two-Bed Hotel Suite 70 m2 | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Family Two-Bed Hotel Suite 70 m2

  • 70 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Hotel Suite 50 m2 - Lower floor

Fridge, espresso maker, coffee/tea maker, electric kettle

Deluxe Hotel Suite 50 m2 - Lower floor

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Two Bedroom Apartment 77 m2

Family Two Bedroom Apartment 77 m2 | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Family Two Bedroom Apartment 77 m2

  • 77 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Penthouse Two Bedroom Apartment 105 m2

Balcony view

Penthouse Two Bedroom Apartment 105 m2

  • 105 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Hotel Suite 50 m2 - High floor

Deluxe Hotel Suite 50 m2 - High floor | View from room

Deluxe Hotel Suite 50 m2 - High floor

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Hotel Suite 50 m2 - Middle floor

Deluxe Hotel Suite 50 m2 - Middle floor | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Hotel Suite 50 m2 - Middle floor

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Apartment 60 m2

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior One Bedroom Apartment 60 m2

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe One Bedroom Apartment 77 m2

Deluxe One Bedroom Apartment 77 m2 | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe One Bedroom Apartment 77 m2

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Charlottehaven

Hotel with a health club, near Parken Stadium
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a conference centre are on-site. Weekly housekeeping is available.
Charlottehaven offers 81 accommodations with espresso makers and coffee/tea makers. This accommodation offers separate dining areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

A health club and in-room fitness are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

Guests aged under 5 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Charlottehaven. During your stay, you'll be within walking distance of Parken Stadium. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at The Café, a café with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and yoga classes
  • Just a 3-minute drive from Parken Stadium and a few minutes from Little Mermaid
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Charlottehaven, you'll find an indoor pool, a health club, a sauna, and in-room fitness. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Business amenities include a business centre and 7 meeting rooms.

Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at Charlottehaven. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 10:00 AM.
The Café – Overlooking the garden, this café serves breakfast and lunch. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

Danish, English, Norwegian, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (DKK 150 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; DKK 165 to 265 for adults and DKK 100 to 175 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Café

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Fitness classes
  • Health club
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Yoga classes

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Free weights
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Soundproofed rooms
  • Workout equipment

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.5 per cent for credit card payments
The front desk is open Monday - Friday (5:30 AM - 11:00 PM) and Saturday - Sunday (7:00 AM - 11:00 PM)
The check-in location differs from the property location; go to: [Charlottehaven Garden reception,Hjørringgade 12C,2100 Copenhagen]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DKK 300 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 250 per day.
  • Cots (infant beds) are available for DKK 250.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately DKK 165 to 265 for adults and DKK 100 to 175 for children
  • Uncovered self-parking fee: DKK 150 per day
  • Pet fee: DKK 300 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: DKK 250.0 per day
  • Rollaway bed fee: DKK 250 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property's front desk is open during the following times:
  • Monday - Friday: 5:30 AM - 11:00 PM
The check-in location differs from the property location. To check in, guests will need to go to Charlottehaven Garden reception,Hjørringgade 12C,2100 Copenhagen
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlottehaven Hotel Copenhagen
Charlottehaven Hotel
Charlottehaven Copenhagen
Charlottehaven Hotel
Charlottehaven Copenhagen
Charlottehaven Hotel Copenhagen

Charlottehaven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 188 out of 276 reviews
Rating 8 - Good. 64 out of 276 reviews
Rating 6 - Okay. 13 out of 276 reviews
Rating 4 - Poor. 6 out of 276 reviews
Rating 2 - Terrible. 5 out of 276 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for parking and catching the train. Could walk everywhere if we didn’t have two kids in tow, such a pleasant staff and great gym!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful in every aspects!
Stayed 8 nights in Aug 2024

10/10 Excellent

Maree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location loads of great restaurants and ocean swimming.
Stayed 1 night in Aug 2024

10/10 Excellent

James Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really great accomodation, located very close to the metro and train at Nordhavn, meaning it's so easy to get in and out of central Copenhagen but well placed to venture off up to Hornbeak and Honsingor. Excellent pool, immaculately clean and pretty quiet with all the floats needed for kids. Nordhavn is a new area with outdoor swimming, restaurants and plenty of grocery shops (Menu/Metro/Lidl). We self catered so cannot comment on breakfast available in hotel. Thanks Charlottehavn - we will be back!
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Blinders don't properly cover the sunlight
The blinders are not covering the sun at all, which makes us wake up at 5am. There is not way to easily make the room dark, which is a problem if you are a light sleeper.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Place to Stay in Copenhagen
Wonderful spacious hotel condo room with great location, amenities and view (if you book a penthouse suite), as well as a friendly attentive staff that made our stay easy and enjoyable. Will definitely stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Toby

Travelled with family
Liked: Amenities
Nice convenient accessible. Having a home feeling was great. Fitness area was awesome. Easy to walk to transportation, food, grocery stores and stadium with entertainment.
Stayed 14 nights in Jun 2024

10/10 Excellent

Jeff

Stayed 2 nights in Jul 2024

10/10 Excellent

Omar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around outstanding. Welcoming, comfortable, convenient and great value.
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel, Seattle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charlottehaven is an outstanding option if you’re looking for an apartment style setup (vs traditional hotel) with a bit of separation from the main tourist areas of Copenhagen. We stayed here for a brief (2.5 day) stop in Copenhagen and would absolutely stay here again. The tower apartment itself was lovely - light, appropriately spacious, and modern - with fantastic views of the city. Location-wise, it is a short walk to many restaurants/groceries and arguably the best bakery in town (Juno is a must) - and an even shorter walk to the metro, which got us everywhere we needed to go quite seamlessly. Worth noting: Charlottehaven is not a traditional hotel and does not have hotel-level services (namely, no daily housekeeping), which was okay for us; but you should ensure that matches your expectations. That said, there are plenty of amenities (we used the gym and playground; pool looked nice, but you must be 15 to use it, which didn’t work for our family), and the front desk staff was perfectly helpful. Looking forward to being repeat customers!
Stayed 3 nights in Jul 2024

10/10 Excellent

gabriela

Stayed 1 night in Jul 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the tower and our room on the 7th floor was amazing with views across the whole city and harbour. Metro and trains within 5 minute walk and only 25 mins from the airport. Highly recommended.
Stayed 7 nights in Jun 2024

10/10 Excellent

Norris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Matthew Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what a fantastic property! So great to find an affordable place to stay that had great space for us while travelling! Staff were exceptional and helpful! Room felt like home, had everything we needed, space to make it feel like home, prepare meals, work, relax and great quiet space to sleep with excellent black out blinds. Loved looking over the garden from the balcony listening to the birds. The in suite laundry was also a great feature for the length of our stay. The restaurant downstairs was excellent - we loved the weekend brunches - great setting, staff and food! Great gym and yoga facilities on site. Loved the walk ability to the water, great restaurants and shopping. Fantastic place wish we could have stayed forever.
Stayed 10 nights in May 2024

10/10 Excellent

Jean-philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fully-equipped room, including the kitchen. Very clean. Perfect for a family. The pool is not available for children and hard to access (through the gym).
Stayed 2 nights in May 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment hotel. Close to Metro and S trains. Easy Metro ride from the airport and only a few stops from city centre. Apartment was great, and clean and had all the necessary appliances. Guests have access to the health centre pool at any time. Helpful and friendly staff.
Stayed 8 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the serenity of the corner room with views in every direction! Looking forward to my next visit!
Stayed 7 nights in Apr 2024

10/10 Excellent

Andrey

Stayed 2 nights in Apr 2024

2/10 Terrible

Rachel

Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Gian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Charlottehaven. Facilities are amazing, staff a re friendly and the aparthotel suite we stayed in perfectly suited our needs. Will happily return
Stayed 3 nights in Sep 2023

10/10 Excellent

elham

Travelled with family
Liked: Amenities
A wonderful place to stay
Stayed 4 nights in Aug 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

6/10 Okay

Tyler

The photos aren't accurate. The cool wood treatments seem to be in a different bldg. We were also put in a bldg that isn't the one they advertise with the windows popping out. Our rooms didn't have AC and were warm. Nice staff and fine rooms, but the rooms were not as cool as I thought they were going to be. I feel a bit of bait and swtich.
Stayed 1 night in Aug 2023