8/10 Good
Nicole
24 Feb 2020
Liked: Staff & service
Disliked: Cleanliness
We went to Copenhagen to get married on a Wednesday. Our stay was booked from monday to Friday. We were supposed to have emails from the property on how to enter the room since there is no front desk. We had no emails and when we arrived we had to sit in the airport for an extra 2 hours trying to sort it out with the website. Come to find out we weren't receiving instructions because the room was double booked. After it was sorted we stayed at the property in a different apartment...great! The only issue was that we had to vacate that room to switch to another room on the morning of my wedding. So everything had to be packed up while we were getting ready for our ceremony. Super inconvenient!!! So we had about 3 hours with no room since the new room had to be cleaned and we were kicked out of the other room. Both places on the property were very cute and spacious. It was very unclean though, the 1st apartment in the building we stayed in had a towel covered... I mean covered in snot. Very obvious and hard to miss...it was rolled up and placed nicely on the bed with rhw snot facing up. The floors were not vaccumed from previous tenants. And the bathroom floor towel obviously had not been changed out, it was crusty when dry and sticky when it got wet. The only mirror is in the bathroom and was so dirty i couldn't see myself...very blurry! On the plus side the location was perfect for anyone getting married in city hall!
Nicole
Stayed 4 nights in Feb 2020