2/10 Terrible
Tamra U.
2 Jan 2025
Liked: Cleanliness
2024 Ski Trip with Friends
Rundown, neglected and gross! Half the window treatments weren’t working. One even had a sign that read “broken” taped to it. We had to hang blankets for privacy. Towel bars were broken or missing. There was no way to deadbolt the door because it was missing as well. The worst part was the two water leaks in the kitchen ceiling coming from the apartment above. One in front of the stove And the other in front of the sink. It was almost impossible to cook or clean without random water leaking all over yourself and the floor. We are not talking drips. This was a full on leak that got worse during our stay. The smell was awful. The management company Vacasa was absolutely no help. The ONLY help they offered was to let us spend our vacation watching contractors repair the problem. I even had to justify my request for more towels to clean up the leaks that happened multiple times everyday. They ghosted us as soon as we requested another place to stay or reimbursement. We still have not heard anything from them. Through guestbook entries we know they have been renting this apartment with the ceiling leak since April of 2024.
Tamra U.
Stayed 7 nights in Dec 2024