4/10 Huono
Cathryn
21.1.2025
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
My husband and I have stayed at this property on and off for close to 20 years. We like to stay there due to its proximity to places to eat and to the marina. It’s always had its up and downs but we were extremely disappointed in the condition of the property at this time. Our heater did not work in our assigned room but we were given a space heater and we expressed our concern with the approaching cold front if it would be enough. The tv didn’t work and it was discovered there wasn’t a coax cable but a staff member did take one from another room. We asked if the heater could be fixed the next day but were told that the whole unit was going to need to be replaced. We had no trash can in our room and had to request one. Due to us believing the space heater would not be enough to keep us warm I informed the front desk I would be placing a complaint. Later that day I received a call from the front desk informing us that they would be moving us to another room. Not long after this they called back to say that room had maintenance issues and we were now being moved to a suite. The suite was nice and the heaters worked. The tv in the bedroom worked but not the one in the living area. We chose not to inform the front desk as by this point we were tired of talking to them. I’m not sure if we will stay there again unfortunately.
Cathryn
Yöpyi 3 yötä tammikuussa 2025