2/10 Hirveä
Peter
27.9.2024
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
When I checked in , I asked about the laundry facility which was listed as an amenity. I was informed that it was out of service. I specifically booked this location as I have been on the road for six days and needed desperately to wash my clothes. I informed the check-in clerk a person by the name of Carlos that I was very disappointed. His response to me was that he was really not sympathetic to my concern and that he was going to go ahead and cancel my booked reservation because he didn't like my attitude. Even went so far as to call the local police and have me escorted off the property. Nothing, I said to him warranted that action on his part. To say that my experience at this location was a complete toxic experience would be an understatement. Anybody considering staying at this property should think twice and choose somewhere else. The unmitigated gall of this individual Carlos is incomprehensible. Management should consider having this individual drug tested as his behavior seemed extremely paranoid and irrational, perhaps there is some underlying clause for his interaction with me. Avoid this property, Durango is not far away and has better options
Peter
Yöpyi 1 yön syyskuussa 2024