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Best Western The Westerly Hotel

3.0 star property

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Photo gallery for Best Western The Westerly Hotel

Lobby
Lobby
Exterior
3 bars/lounges, pub
3 bars/lounges, pub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Gym
  • Housekeeping

Explore the area

Map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4
  • Crown Isle Resort and Golf Community
    ‪6 min drive‬
  • Vancouver Island Visitor Centre
    ‪8 min drive‬
  • Comox Ferry Terminal
    ‪11 min drive‬
  • Comox, BC (YQQ-Comox Valley)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

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Front of property

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4.7 out of 5, Exceptional, (1424)
The price is €119
for 1 room
includes taxes & fees
3 Apr - 4 Apr
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About this property

Best Western The Westerly Hotel

Hotel in Courtenay with 3 restaurants and free breakfast
3 restaurants, 3 bars/lounges and a fitness centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and 24-hour room service.
Best Western The Westerly Hotel offers 67 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western The Westerly Hotel. During your stay, you'll be within walking distance of Courtenay and District Museum and Paleontology Centre. Free WiFi in public areas, free self-parking and 3 restaurants are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine at The Westerly Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 13 minutes on foot from Courtenay and District Museum and Paleontology Centre and a 2-minute drive from Courtenay and District Memorial Outdoor Pool
  • Cats and dogs welcome for a fee (restrictions apply)
There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 14000 square feet (1260 square metres) and includes a conference centre. A fitness centre, a vending machine, and concierge services are also featured at the business-friendly Best Western The Westerly Hotel. Self parking is free.

This 3-star Courtenay hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 11:00 AM. An additional breakfast is available daily for a fee.
The Westerly Restaurant – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
The Flying Canoe Pub – This pub specialises in American cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Chalk Lounge
  • The Flying Canoe Pub
  • The Westerly Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Westerly
Best Western Plus Westerly Hotel
Best Western Plus Westerly Hotel Courtenay
Best Western Westerly Hotel Courtenay
Best Western Westerly Hotel
Best Western Westerly Courtenay
Best Western Westerly
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Convention Centre
Best Western Plus The Westerly Hotel Convention Centre
Best Westerly Courtenay
The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel
Best Western The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel Courtenay

Best Western The Westerly Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 371 out of 970 reviews
Rating 8 - Good. 398 out of 970 reviews
Rating 6 - Okay. 136 out of 970 reviews
Rating 4 - Poor. 46 out of 970 reviews
Rating 2 - Terrible. 19 out of 970 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, thank you
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Sue

Travelled with family
Fair place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

peter

Liked: Amenities
Very nice staff.
Stayed 1 night in Nov 2024

4/10 Poor

Scott

Business traveller
Crime around the area everywhere. Noisy cause of bar attached to the hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Brad

Travelled with family
Stayed 5 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, huge room and a great breakfast!
Stayed 1 night in Nov 2024

6/10 Okay

ZOE

Stayed 2 nights in Nov 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean rooms and no lingering smells. early morning (6 am) doors started opening then a loud close.. we went down to breakfast at 9..and the food was not fresh and just warm..i know not many people using the hotel during winter months. so i do understand..but was disappointed
Stayed 1 night in Nov 2024

10/10 Excellent

michele

Travelled with family
Liked: Property conditions & facilities
The front person(Matthew) was very helpful and service with a smile.
Stayed 1 night in Nov 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

8/10 Good

Len

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice. Breakfast was okay. Rooms were quiet, but surrounding areas a bit noisy. All the staff were great. I would definitely recommend it to others.
Stayed 3 nights in Nov 2024

8/10 Good

Venessa

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Tracy

Stayed 1 night in Oct 2024

8/10 Good

tom

Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharookh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient location, friendly staff and good and clean rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

Fabricio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend the night and good breakfast too
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shaylie Ann Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff ,,was given upgrade with bottle of wine for EXPEDIA travel ,,almost unheard of ,,, have stayed few times before , but this service was exceptional,, yes bit pricey but worth it when in the mountains,,highly recommend
Stayed 5 nights in Aug 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service
We stayed in the older part, which was fixed up nice, except it was noisy. You can hear everything between the rooms, and the drunk people outside. It is a nice central location and easy walk to the downtown and also the trail to around the Airpark.
Stayed 3 nights in Oct 2024

8/10 Good

Jora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Shannon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs
Unfortunately my room had bed bugs. I have several bites all over my body, arms, hands, neck and face. As well there were several people loitering in the lobby and outside at all times. I will say however that the staff was very hospitable and my stay was fully covered. I will not be returning despite the service though.
Stayed 1 night in Sep 2024