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North Pier Hotel

3.0 star property

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Photo gallery for North Pier Hotel

Bay View Spa Room | Water view
Bay View Suite | Free WiFi, bed sheets
Bay View Suite | Free WiFi, bed sheets
Four Bedroom Pool View Townhouse | Living area | TV
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free WiFi
  • Parking included

Explore the area

Map
5 The Esplanade, Cowes, VIC, 3922
  • Phillip Island Ferry Dock
    ‪3 min walk‬
  • Cowes Beach
    ‪3 min walk‬
  • Phillip Island Wildlife Park
    ‪3 min drive‬

Room options

View all photos for Bay View Queen Room

Bay View Queen Room | Free WiFi, bed sheets

Bay View Queen Room

  • 40 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bay View Spa Room

Bay View Spa Room | Free WiFi, bed sheets

Bay View Spa Room

  • 40 sq m
  • Bay view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Room, Multiple Beds, Bay View

Room, Multiple Beds, Bay View | Free WiFi, bed sheets

Room, Multiple Beds, Bay View

  • 40 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Guest Room

Guest Room | Free WiFi, bed sheets

Guest Room

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Budget Family Room

Budget Family Room | Free WiFi, bed sheets

Budget Family Room

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Budget Room

Budget Room | Free WiFi, bed sheets

Budget Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bay View Room

Bay View Room | Free WiFi, bed sheets

Bay View Room

  • 40 sq m
  • Bay view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Bay View Family Room

Bay View Family Room | Free WiFi, bed sheets

Bay View Family Room

  • 44 sq m
  • Bay view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Single Bed

View all photos for Two Bedroom Bay View Apartment

Two Bedroom Bay View Apartment | Free WiFi, bed sheets

Two Bedroom Bay View Apartment

  • 60 sq m
  • Bay view
  • Sleeps 7
  • 2 Queen Beds, 1 Single Bed and 2 Single Bunk Beds

View all photos for Four Bedroom Pool View Townhouse

Four Bedroom Pool View Townhouse | Living area | TV

Four Bedroom Pool View Townhouse

  • 120 sq m
  • Sleeps 8
  • 2 Queen Beds and 4 Single Beds

View all photos for Bay View Suite

Bay View Suite | Free WiFi, bed sheets

Bay View Suite

  • 50 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Four Bedroom Townhouse

Four Bedroom Townhouse | Terrace/patio

Four Bedroom Townhouse

  • 120 sq m
  • Sleeps 12
  • 1 Queen Bed, 2 Double Bunk Beds, 5 Single Bunk Beds and 1 Single Bed

View all photos for Guest Suite

Guest Suite | Free WiFi, bed sheets

Guest Suite

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Dorm Room - 4 Share

Free WiFi, bed sheets

Dorm Room - 4 Share

  • 30 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Dorm Room - 6 Share

Dorm Room - 6 Share | Free WiFi, bed sheets

Dorm Room - 6 Share

  • 30 sq m
  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Dorm Room - 2 Share

Dorm Room - 2 Share | Free WiFi, bed sheets

Dorm Room - 2 Share

  • 30 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

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About this property

North Pier Hotel

Hotel on the beach, with outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, express check-in and express check-out.
North Pier Hotel offers 62 accommodations with a hairdryer. Digital televisions are provided. Guests can surf the web using complimentary wireless Internet access.
An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at North Pier Hotel. During your stay, you're just a quick walk from Phillip Island Ferry Dock. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a terrace, an ATM and TV in a common area
  • Guests have great things to say about the location and the helpful staff
  • Steps from Phillip Island Ferry Dock and 3 minutes on foot from Cowes Beach
North Pier Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at North Pier Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Cowes hotel is smoke free.

North Pier Hotel – This restaurant serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • North Pier Hotel

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6:30 PM on weekdays must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests will receive key retrieval information. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Continental Cowes
Continental Hotel Cowes
North Pier Hotel Hotel
North Pier Hotel Cowes
North Pier Hotel Hotel Cowes

North Pier Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 327 out of 1000 reviews
Rating 8 - Good. 361 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Anish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Location
Stayed 1 night in Dec 2024

4/10 Poor

Margaret

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not Clean Shower was very dirty Toilet was not cleaned properly and I had to clean it myself Fridge did not work sufficiently - food was not cold Rear sliding door lock did not work - unable to lock door Room was not ready at 2pm check in time- 2hours late Staff were VERY pleasant and happy to help in any way possible
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy, comfortable and no fuss. Waliking distance to all restaurants and a back beach
Stayed 1 night in Jan 2025

2/10 Terrible

Connie

Travelled with family
This property is advertised as being for families yet it’s unsafe as the indoor door lock doesn’t lock properly and my 3 year old kept running out onto a busy carpark! Would not recommend. When I tried to resolve this with the hotel staff I was dismissed.
Stayed 3 nights in Dec 2024

6/10 Okay

Mauro

Travelled with family
Liked: Staff & service, amenities
I liked the area
Stayed 2 nights in Dec 2024

8/10 Good

Kristy

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Orin, adelaide

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was stuffy, with carpets reeking of dust. If you're asthmatic, don't even consider booking. Don't be deceived by the beautiful photos online – they are far from the reality.
Stayed 1 night in Dec 2024

8/10 Good

Rebbecca

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very accomodating. Perfect for what we needed, opposite the beach!!
Stayed 1 night in Dec 2024

10/10 Excellent

Minh

Stayed 1 night in Dec 2024

8/10 Good

Lea Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Staff were friendly, view was amazing
Stayed 1 night in Dec 2024

6/10 Okay

Hang Tsz

Stayed 1 night in Dec 2024

8/10 Good

TAN GUEK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment
Stayed 2 nights in Dec 2024

8/10 Good

Petula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Warren

Liked: Cleanliness, staff & service
….
Stayed 2 nights in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to shops and beach
Stayed 1 night in Dec 2024

10/10 Excellent

Bawanthi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient place
Stayed 1 night in Nov 2024

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Rhonda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like no air-conditioning . No sink in the kitchen area. No fly screen on the windows. No where to sit
Stayed 1 night in Nov 2024

6/10 Okay

Bob

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Condition
Stayed 1 night in Nov 2024

6/10 Okay

Nishaan

Travelled with family
Liked: Cleanliness
Fine for a night, but a bit too noisy for families
The rooms were adequate for our stay, but not great. While the hotel tried to accommodate our request for a room that was far from the pub, we ended up with a room directly above the smoking courtyard, complete with lots of yelling and swearing. The windows are SO THIN so at times it felt like the patrons were in our room, but with the door between the rooms closed, the kids were able to sleep in the front room with not too much trouble. It just meant us parents had no tv for the night as that was in the front room. I'm not sure if they closed the courtyard, but thankfully the noise died down at about half past 9. Pretty good, considering it was a Saturday night. The pub is family friendly, but I wouldn't recommend staying there if you have smaller kids. Probs best left to the kid-free crowds!
Stayed 1 night in Nov 2024

10/10 Excellent

grant

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

8/10 Good

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower over bath not suitable for older people
Stayed 1 night in Nov 2024

6/10 Okay

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basic room, basic facilities. Fair priceing
Stayed 1 night in Nov 2024

10/10 Excellent

Ajay Partap

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Sameera

Disliked: Cleanliness, amenities, property conditions & facilities
We were expecting the place to be well kept which it wasnt. There were some parts of the house which were not clean. Also, the dryer did not work properly. The utensils were not kept clean and we had to wash them before using The AC in one of the bedrooms was not working properly. Overall ww are not impressed
Stayed 3 nights in Nov 2024