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Grand Park Royal Cozumel - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Grand Park Royal Cozumel - All Inclusive

Front of property
Beach/ocean view
Junior Suite | Free minibar items, in-room safe, desk, blackout curtains
Balcony
Deluxe Ocean View King | Free minibar items, in-room safe, desk, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Breakfast included
  • All-inclusive

Explore the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Stingray Beach
    ‪15 min walk‬
  • Punta Langosta Pier
    ‪4 min drive‬
  • Cozumel Maritime Terminal
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪14 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Nature View King

Deluxe Nature View King | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Nature View King

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Nature View Double

Deluxe Nature View Double | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Nature View Double

  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Ocean View King

  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Ocean View Double

  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Free minibar items, in-room safe, desk, blackout curtains

Junior Suite

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Superior

  • 29.8 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Garden View

Free minibar items, in-room safe, desk, blackout curtains

Double Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, blackout curtains

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Ocean View

Interior

Double Room Standard With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Sea View

Free minibar items, in-room safe, desk, blackout curtains

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Superior With Ocean View

Interior

Quadruple Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Junior With View

Free minibar items, in-room safe, desk, blackout curtains

Double Room Junior With View

  • Sleeps 2
  • 1 King Bed

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About this property

Grand Park Royal Cozumel - All Inclusive

Family-friendly property on the beach, with 3 outdoor pools
At Grand Park Royal Cozumel - All Inclusive, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the property's 4 restaurants. Change of towels is available on request
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.
Grand Park Royal Cozumel - All Inclusive's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Arrecifes de Cozumel National Park. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at La Veranda /Ultra Casual, one of the property's 4 restaurants and 4 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and volleyball
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Cozumel Maritime Terminal and 11 minutes from Paradise Beach
Grand Park Royal Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. Bring your whole family to Grand Park Royal Cozumel - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club and a children's pool.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness centre and a garden. Free self parking and valet parking are available.

This 4-star Cozumel property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
La Veranda /Ultra Casual – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
El Caribeno / Casual – Overlooking the ocean, this restaurant specialises in Caribbean cuisine and serves lunch and dinner. Open daily.
El Italiano / Casual – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
El Mexicano / Casual – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Cafe Sole, Coffee House – On-site coffee shop. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Sole, Coffee House
  • El Caribeno / Casual
  • El Italiano / Casual
  • El Mexicano / Casual
  • La Veranda /Ultra Casual

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (125 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (109 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Park Royal Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 76 per night

We've listed all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 353 out of 1008 reviews
Rating 8 - Good. 292 out of 1008 reviews
Rating 6 - Okay. 179 out of 1008 reviews
Rating 4 - Poor. 108 out of 1008 reviews
Rating 2 - Terrible. 76 out of 1008 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Remi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly staff. Good enough food, but nothing exceptionnal. Walls are paperthin so you hear what happens in the hallway but everything is quiet after 10pm, so it wasn't a big deal. Would consider going back.
Stayed 7 nights in Jan 2025

8/10 Good

Gerald Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was an overly crowded or busy. There is always chairs or loungers at the pool or water that there was a huge lineup for food.
Stayed 7 nights in Jan 2025

8/10 Good

keith allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice inclusive. with ocean beach without leaving property
Stayed 3 nights in Jan 2025

6/10 Okay

Jacqueline

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property is older! Grounds and public areas are quite beautiful! Rooms were clean however we had limited hot water most of the week. Food service was the biggest issue, food was cool when served, same table served at different times. Pools gave lots of options for participation or quiet areA! Beach was small but adequate! Handy to walk to the market or the boat terminal for shopping
Stayed 7 nights in Jan 2025

8/10 Good

Yahia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good to stay there
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
They need better handrails and the walk ways were rough. Other than that I was happy with everything else. I plan on coming again.
Stayed 7 nights in Jan 2025

8/10 Good

House

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
María del Kids Club no tiene la empatía ni la vocación para estar cuidando a los niños, mi hija lamentablemente sufrió una discriminación por parte de María y lamentablemente después de que pusimos la queja con su jefe Jesús, mi hija fue totalmente ignorada por María al día siguiente que regreso al Club.
Stayed 7 nights in Jan 2025

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food is awful
Stayed 4 nights in Dec 2024

10/10 Excellent

Yoshiya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The foods at main restaurant is so nice, especially for daily soup.
Stayed 4 nights in Dec 2024

8/10 Good

Audenzio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Snorkeling at Grand Park was great. The entertainment staff excellent.
Stayed 6 nights in Dec 2024

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, property conditions & facilities
T
Stayed 5 nights in Jan 2025

10/10 Excellent

Charlie, Sykesville

Travelled with family
Liked: Cleanliness, staff & service, amenities
No enough elevators working in our building, only one worked. The sidewalks are very hard to walk, uneven and rocks sticking up which trips people. Everything else was great except for those 2 major issues. Snorkeling was fantastic, the beach was crowded and not enough chairs for guests.
Stayed 7 nights in Dec 2024

8/10 Good

Oliver Thomas

Liked: Cleanliness, staff & service
We have been staying here for several times. This time was probably our least favorite. Food in restaurants were not as good as before and half the elevators in bldg 2 were not working.
Stayed 6 nights in Dec 2024

8/10 Good

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The Grand Park Royale has a lot to offer with a very good staff and scenic location. The restaurant, pool and activity staff were excellent. The area surrounding caters to the port hours with stores and restaurants closing relatively early. Facility Maintenance needs to improve with hot water problems two of the days that we were there, once for 24 hours and a pipe breaking. Two elevators were not operation the whole time there. Despite the inconvenience and it was a holiday weekend, the staff made our trip enjoyable. Management should work on the property issue.
Stayed 7 nights in Dec 2024

10/10 Excellent

Paige Stephanie Rose

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2024

8/10 Good

Cindy Kay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Having three restaurants on site was helpful. However you certainly need reservations, we were told by the one of the hosts it would be 20 min. One hour and 20 min. My sister in law went to see what was going on. They all of a sudden they found a table. They hadn’t filled the salad for a few hours hadn’t taken our order fo sometime. Just awful service and food was cold. Very very poor service by everyone in the restaurant.
Stayed 8 nights in Dec 2024

10/10 Excellent

Denise Rojas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the entertainment group! Their energy is amazing and they are so sweet and kind! Dj Orlando did an amazing job as well.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tomoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience for us.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to watch your steps walking on the cobblestones. Elevator service could be much better. Some elevators were down during our whole stay.
Stayed 7 nights in Dec 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Tiffany

Travelled with family
Disliked: Staff & service, amenities
Overall I would say the property is fairly average. We had a great time, but were able to overlook some things. Rooms: They were fine, nothing special. They were good size & clean. The shower was big with a nice rainfall shower head but we didn’t consistently have hot water. The view from the oceanside rooms was great. Restaurants/food: Buffet serve breakfast & lunch & dinner. 2 on site restaurants for dinner. Selection at all was smaller & more limited options compared to other AI resorts we’ve been to it. A snack shack by the pool provides hamburger & hotdogs & nachos. Food quality at AI resorts are not always the best but this food was absolutely terrible. We kept trying different things & each time we were disappointed (2 adults & 4 teenage kids). The food quality & taste not only was very poor but we struggled to find food that was warm. It seemed that everything was premade, brought in & reheated (well kind of) Staff: everyone seemed nice but service in the restaurants were slow & you definitely had to ask for what you needed. Pools: Cold & a little smaller but nice. Chairs were fine. View is excellent. Beach is small with a very small cove that leads to a decent sized snorkeling area. The snorkeling here was fantastic & I saw more & different kinds of fish here than our snorkel tour. The snorkeling & that it felt very safe is what made us happy. Location is good being halfwayish between places you want to be. This is a decent resort just eat somewhere else.
Stayed 5 nights in Dec 2024

8/10 Good

Melisa

Stayed 7 nights in Dec 2024

8/10 Good

elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort. Friendly staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Such an amazing property.
Stayed 4 nights in Dec 2024

8/10 Good

EDINSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beach is quite rocky and small but everything was great overall.
Stayed 10 nights in Dec 2024