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Hotel Plaza Cozumel

3.0 star property

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Photo gallery for Hotel Plaza Cozumel

Sun deck
Fishing
Front of property
Exterior
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
  • Cozumel Maritime Terminal
    ‪2 min walk‬
  • San Miguel Church
    ‪3 min walk‬
  • Punta Langosta Pier
    ‪11 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Bedroom, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Plaza Cozumel

Central hotel connected to a shopping centre in Cozumel with free breakfast
Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and a children's pool. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk and express check-in are on-site.
Hotel Plaza Cozumel offers 50 air-conditioned accommodations, with complimentary bathrobes. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hotel Plaza Cozumel gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Cozumel Maritime Terminal. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Cozumel Maritime Terminal and 11 minutes on foot from Punta Langosta Pier
  • Beach shuttle service available for a fee
Hotel Plaza Cozumel offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Free breakfast is available daily. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Plaza Cozumel. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This 3-star Cozumel hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Cozumel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Hotel Plaza Cozumel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1073 reviews
Rating 8 - Good. 345 out of 1073 reviews
Rating 6 - Okay. 111 out of 1073 reviews
Rating 4 - Poor. 21 out of 1073 reviews
Rating 2 - Terrible. 7 out of 1073 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Amenities
Good location that is about it.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The Plaza cozumel is perfect if you are wanting a non- luxury hotel at a very reasonable price. Their breakfast is delicious and the staff are very friendly. It is clean and each room has a full size refrigerator.
Stayed 6 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viva Cozumel Plaza,Hotel.
We had a very comfortable stay at The Cozumel Plaza Hotel.The staff were wo derfull.We will stay there again hopefully in the near future.Great job.
Stayed 3 nights in Dec 2024

8/10 Good

otto

Travelled with group
Liked: Cleanliness, staff & service
Great place for the price. Good location. Good breakfast. Noisy
Stayed 7 nights in Dec 2024

10/10 Excellent

Richard

Stayed 3 nights in Dec 2024

8/10 Good

jarrod

Stayed 2 nights in Dec 2024

10/10 Excellent

Vicky

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto El hotel, muy cerca de la estacion de ferry, a una cuadra caminando, cerca del parque de Cozumel y las letras y tambien cerca de la playa Casitas. Aunque estaba cerca de bares con musica, nunca escuche ruido en mi habitacion. El desayuno de lo mejor. Definitivamente me volveria a hospedada aqui.
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
December in Cozumel
Another trip to Cozumel and Stay at hotel , staff outstanding!! Location perfect, intown bars,restaurants,ocean
Stayed 6 nights in Nov 2024

8/10 Good

Lisa

Stayed 1 night in Nov 2024

8/10 Good

garrett

Liked: Cleanliness, staff & service
Will stay again
Stayed 4 nights in Nov 2024

10/10 Excellent

Evelyn

Travelled with family
This is a family owned property and it shows. The staff is always welcoming and helpful. Literally 3 minutes walking distance from the ferry. Great bakery attached to the hotel. The smell is amazing. Terrific breakfast. Wonderful roof top pool.
Stayed 12 nights in Nov 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great breakfast
Stayed 6 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Nov 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, delicious breakfast.
Stayed 6 nights in Nov 2024

8/10 Good

Liliana

Liked: Cleanliness, staff & service
Bang for your buck!
Great location, cleanliness, and customer service. The hotel needs to be updated. The music is really loud for those looking for a quiet stay. Overall it is a great cost effective hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at Plaza Cozumel. The staff is awesome and the rooftop pool is great
Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Breakfast excellent. Clean and comfortable.
Stayed 8 nights in Oct 2024

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of bang for your buck. Yes it’s dated, but everything is very clean and great working order. The air conditioning was cold as I like it. The bed was very comfortable. The room and linens smelled very clean, not of bleach. The pillows could’ve been better. The room was very clean and minimal and spacious. The menu for the free breakfast is excellent. I was with a group of people and we had many different things each morning and everything was wonderful. The staff is excellent.
Stayed 4 nights in Oct 2024

10/10 Excellent

Siria

Liked: Cleanliness, staff & service
Stayed 8 nights in Oct 2024

10/10 Excellent

Bryan, Otsego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. The pool is in the roof and is always nice. The staff is amazing and the rooms are clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always enjoy
Hotel Cozumel has always been our go to destination when over from the mainland. It is always clean and the staff is super friendly. Breakfast is included and we love everything about it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une agréable découverte, tres bien situé,tres propre et le personnel tres aimable. La piscine sur le toit bien apprécier et le choix du dejeuner servit est tres bon. Au delà de mes attentes .
Stayed 3 nights in Sep 2024

4/10 Poor

Chaz

Travelled with partner
This property has a decent location downtown, but is on a one way street. The bathroom was recently remodeled and was very nice...beds are poor, pillows like a bag of cement. Although the rooms from the outside look amazing, it was quite hot since the maid turned off the A/C, while gone and came back to a blistering hot room; Windows do NOT open for any type of airflow. Security wise...doors have chinsy locks for keys and old school chain on door locks and are subpar. Room has no safe for valuables and doors could easily be kicked in or down or lockpicked. Breakfast was great and service was average.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2024