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LP Los Portales Hotel Cusco

3.5 star property
VIP Access

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Photo gallery for LP Los Portales Hotel Cusco

Reception
Lobby sitting area
Superior Twin Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Interior
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Av El Sol 602, Cusco, Cusco, 84
  • Plaza de Armas
    ‪9 min walk‬
  • Cusco Cathedral
    ‪11 min walk‬
  • San Pedro Market
    ‪13 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Basic Room, 1 Double Bed

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Jetted Tub

Junior Suite, Jetted Tub | Minibar, in-room safe, desk, blackout curtains

Junior Suite, Jetted Tub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

LP Los Portales Hotel Cusco

Hotel with a 24-hour business centre, a short walk to Plaza de Armas
This smoke-free hotel features a restaurant, a 24-hour business centre and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
LP Los Portales Hotel Cusco offers 50 accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the breakfast at LP Los Portales Hotel Cusco. During your stay, you're just a quick walk from Plaza de Armas. Free WiFi in public areas, a restaurant and a coffee shop/cafe are available.
  • Free Wi-Fi in some public areas
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the breakfast
  • Within a 15-minute walk of Plaza de Armas and San Pedro Market
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 1798 square feet (167 square metres) and includes conference space. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A library, a terrace, and multilingual staff are also featured at the business-friendly LP Los Portales Hotel Cusco.

This 3.5-star Cusco hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 9:00 AM.
LP Los Portales Hotel Cusco has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,798 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 7 per person
  • Airport shuttle fee: USD 8 per vehicle (maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20606790890

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Los Portales Cusco
LP Los Portales
LP Los Portales Cusco
LP Los Portales Hotel
LP Los Portales Hotel Cusco
Lp Los Portales Cusco Cusco
LP Los Portales Hotel Cusco Hotel
LP Los Portales Hotel Cusco Cusco
LP Los Portales Hotel Cusco Hotel Cusco

LP Los Portales Hotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 493 out of 698 reviews
Rating 8 - Good. 161 out of 698 reviews
Rating 6 - Okay. 23 out of 698 reviews
Rating 4 - Poor. 6 out of 698 reviews
Rating 2 - Terrible. 15 out of 698 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo, Irmo

Stayed 4 nights in Nov 2024

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel near downtown Cusco. Plenty of shopping and dining options within walking distance. Breakfast was included. Staff can help with transportation from/to the airport.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and clean
Stayed 1 night in Dec 2024

2/10 Terrible

Tatiana

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place runs a scam. I paid for a room with two double beds, upon arrival I was told that they charge additional 30$ for second person. My expedia receipt states that the room was booked and nothing regarding amount of people. Also, on Expedia listing it says "our base rate is for two guests". We asked whether additional charge was for breakfast for second person - they said no. They also show us receipt that Expedia charges them a commission and that is also the reason they need to charge extra. You pay commission to advertise your hotel in Expedia! That is not additional customer's cost. At the end they charged us the same rate that Sonesta Hotel at Cusco did, where we stayed a few nights prior. However, Sonesta is new or recently renovated, has rooms and beds twice the size, provided bottled water and unlimited toiletries. Service at Sonesta also was impeccable and buffet breakfast was huge. LP Los Portales scam you into thinking you are paying less, but at the end charge the same. We are not cheap people and always tip well when we get good service, but this place just made us never want to stay here again. 30$ is not a lot of money, but a lie is a lot to avoid a business at all costs. Do yourself a favor, choose a more honest business.
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Cousy and beautiful hotel. Close to the Plaza De Armas. Great location. You can find multiple choices of restaurants.
Stayed 3 nights in Dec 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and was convenient to walk to most places
Stayed 2 nights in Dec 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with caring and helpful staff, felt very safe. Great breakfast buffet with range of options, love the fresh juice! Restaurant on site is absolutely amazing, well priced and the food is exceptional as is the service. Let you store luggage for Machu Picchu as well. Cannot wait to come back! Definitely book here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, great service, very friendly
Stayed 3 nights in Dec 2024

6/10 Okay

Gerri, Lakehills

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great customer service from the front desk. Always smiling and attentive. Rooms need little bit update.
Stayed 3 nights in Dec 2024

8/10 Good

Airalee

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with excellent service and a good and convenient restaurant. My room was a tad warm, but opening windows helped.
Stayed 2 nights in Nov 2024

2/10 Terrible

Vanessa

Stayed 2 nights in Nov 2024

8/10 Good

STEVEN

Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of Los Portales is very very good. The rooms and staff were great. We had absolutely no complaints.
Stayed 7 nights in Nov 2024

10/10 Excellent

Juan jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice and quite stay. Will go back
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very good hotel overall
Stayed 1 night in Nov 2024

10/10 Excellent

Gerrit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly. The beds were extremely comfortable and the hotel was beautiful to relax in while we got acclimatized to the altitude. They helped arrange a taxi and even stored our bags when we did our trek. Upon our return we booked with them again
Stayed 2 nights in Nov 2024

10/10 Excellent

SANG JOON

Stayed 2 nights in Oct 2024

10/10 Excellent

Abel, bridgeport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MUY AAMABLES
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

10/10 Excellent

Francine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024