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Grand Sunrise Palace Hoi An

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sunrise Palace Hoi An

City view
2 bars/lounges
Point of interest
Reception
Minibar, in-room safe, desk, blackout curtains

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
320 Cua Dai, Cam Chau, Hoi An, Quang Nam, Hoi An, 084
  • Ba Le Market
    4 min walk
  • Cam Thanh Bridge
    6 min walk
  • Hoi An Memories Show
    6 min drive
  • Da Nang (DAD-Da Nang Intl.)
    47 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier King Room with Balcony

Minibar, in-room safe, desk, blackout curtains

Premier King Room with Balcony

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, Balcony

Presidential Room, Balcony | Minibar, in-room safe, desk, blackout curtains

Presidential Room, Balcony

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Balcony

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room with Balcony

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Balcony

Luxury Suite, Balcony | Minibar, in-room safe, desk, blackout curtains

Luxury Suite, Balcony

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double or Twin Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Premier Double or Twin Room, Balcony

  • 35 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony | Living area | 42-inch Smart TV with satellite channels, TV, fireplace

Deluxe Double or Twin Room, Balcony

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Signature Suite

Signature Suite | Minibar, in-room safe, desk, blackout curtains

Signature Suite

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Sunrise Palace Hoi An

Luxury Hoi An hotel in Cam Chau with 2 outdoor swimming pools
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli. Change of towels is available on request
Grand Sunrise Palace Hoi An offers 85 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. 42-inch Smart televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and change of towels can be requested.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include Thai massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Sunrise Palace Hoi An. During your stay, you're just a quick walk from Ba Le Market. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the 2 outdoor pools
  • Treat yourself to Thai massages, reflexology or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute drive from Hoi An Market and a few minutes from Chua Cau
  • Airport shuttle service available for a fee
Grand Sunrise Palace Hoi An offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

The luxury Grand Sunrise Palace Hoi An also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Hoi An hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
Grand Sunrise Palace Hoi An has a restaurant on site.
24-hour room service is available.

Languages

English, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • Children's games
  • Highchair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (220 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Grand Sunrise Palace Hoi An offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Grand Sunrise Hoi An Hoi An
Grand Sunrise Palace Hoi An Hotel
Grand Sunrise Palace Hoi An Hoi An
Grand Sunrise Palace Hoi An Hotel Hoi An

Grand Sunrise Palace Hoi An Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 54 out of 59 reviews" "
Rating 8 - Good. 4 out of 59 reviews" "
Rating 6 - Okay. 1 out of 59 reviews" "
Rating 4 - Poor. 0 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pirimi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from everyone working there. Nice and varied breakfast, spacious rooms with a great feel, and two swimming pools is a real bonus considering the weather and need for swims.
Stayed 7 nights in Aug 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in general and our room in particular were absolutely lovely. The staff were attentive and always helpful and cheerful. The breakfast was excellent, huge choice of options, the only small niggle being the extra charge for a European-style coffee (but that was still very cheap). In terms of design, I'm not a fan of the bathroom being separated from the bedroom by just a curtain - I wouldn't even want that with a partner, and it seems even less sensible when it's a twin room - but we knew about that before booking, and it really wasn't an issue. In terms of location, it's not the most central, but once we discovered that a taxi was only about £2, we ceased to worry. Hoi An itself is a delightful place to spend time, and we'd also recommend the day trip to the old capital of Hue. Overall, a wonderful stay, highly recommended.
Stayed 5 nights in Jul 2024

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vuong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are really friendly and kind. The room is new and clean. Everything is excellent so far. Thank you for everything. We will come back if we get a chance
Stayed 2 nights in Aug 2024

8/10 Good

Hiruthiga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were gorgeous Jessi was amazing to help in every possible way Spa treatments by Sami was also exceptional Just breakfast was plentiful but lacked a bit of flavour sometimes and the jaccuzi in spa is a cold water one. Steam room and sauna were great. However amazing experience with free shuttlebus etc. Staff really make this place incredible
Stayed 3 nights in Aug 2024

10/10 Excellent

Nhat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great
Stayed 2 nights in Aug 2024

10/10 Excellent

Pui Man

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, new, beautifully renovated, cute pool. Very friendly and helpful staff. Spa was excellent. We wish we could stay longer
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Jul 2024

10/10 Excellent

Sareen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property with beautiful view.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to get away from the crowds of old town for our last night and Sunrise was a good option. Breakfast was great, spacious room, friendly staff, enjoyed roof top swim in the evening. Limited eating options nearby but can definitely recommend the silent cafe and garden next door to the hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Swati

Stayed 2 nights in Jul 2024

8/10 Good

Dhruv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in the hustle-bustle of Hoi An
Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is brand new and it is spectacular. Staff like Lily really make everyone feel like they are family. Our every need was seen to immediately. The hotel spa with Ms Vy and our massage girls Cam and Mia were OUTSTANDING. We loved the Grab taxi services and the hotel takes pictures of all the license plates when you come and go with the taxis to ensure you are safe! It is at least a 45 minute walk to the Old Town, or a 5 minute Grab ride for about $2.00 USD. The hotel ammenities were lovely, including two pools (one on the roof!!) I will say everything is 5 Stars but if I could say one tiny little thing it would be the buffet. We are vegetarian and there were virtually no options. I have stayed at other world class resorts and the western breakfasts included many other items. HOWEVER, this doesn’t overshadow the fact that the hotel environment and rooms more than make up for this. Beds are super comfy. Air conditioning is ice cold (you need it in summer) and the smoker tub is to die for after a long day of walking. We enjoyed a massage almost every day also… highly recommend this hotel!!!
Stayed 6 nights in Jun 2024

10/10 Excellent

Rhian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for exploring Hoi An
Stayed 3 nights in May 2024

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, nice decor, good breakfast selection and the pool was lovely on the roof to watch sunset. Our only feedback would be that the hot water in the bathroom was capable of scolding so turn your tap to hot with caution! Would recommend, convenient for the old town and hotel staff are super helpful and friendly!
Stayed 3 nights in Jun 2024

10/10 Excellent

SABRINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our best experiences with a hotel by far. Clean, quiet, well furnished, well equipped and great staff! :)
Stayed 2 nights in May 2024

10/10 Excellent

matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay at Grand Sunrise Palace. The staff were very attentive and made a real effort to know our names and greet us everyday. Gave us helpful information on what to do and suggestions on where to go.
Stayed 5 nights in May 2024

10/10 Excellent

Mark, eglinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was excellent little bit out but was good they have shuttles which was excellent. this was one of the best properties we stayed at in Vietnam and would recommend this property to any one staying in hoi an. thank you for a lovely stay. could not fault this hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had it all: greeted us warmly, great hospitality, local shuttle service, top-notch cleanliness (only 8mths old even we stayed) on site restaurant with global food, in house spa services, roof top pool... we had a very pleasurable stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay! The hotel was clean and staff incredibly friendly. Very walkable to sites and old town. Would recommend!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Tyler, Cowichan Bay

Travelled with partner
This new hotel in Hoi An is gorgeous with very comfortable rooms. The staff was amazing and always so helpful in planning out activities. Luna was our favorite and was so cheerful and friendly every morning. The hotel has bicycles and also rents scooters which we used to explore the town and travel to A Bang beach each day.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jarrod

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel!
Had such a nice time in the beautiful room and the staff were amazing!
Stayed 3 nights in Mar 2024

10/10 Excellent

Simar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Sunrise Palace Hotel (Hoi An) is a wonderful hotel that provides outstanding service. Lily was one of the first people to greet us when we arrived and provided information regarding attractions, restaurants, and taxi bookings. Lily consistently checked in with us to make sure our experience at the Grand Sunrise Palace was going well (it was splendid). Days later into our journey, the staff at Grand Sunrise Palace alerted my partner and I that we had left valuables behind in our room. At the time we were boarding a plane to another destination with no plausible way of returning to the Grand Sunrise Palace. We were immediately notified by staff and Lily contacted us to provide solutions. Lily proceeded to go above and beyond to make sure that our valuables would be returned. Lily went out of her way to commute to other locations (with valuables in hand), contacted our next hotel and proceeded to plan the logistics of returning our valuables. This is outstanding customer service that is unfathomable. Lily and her colleagues truly look out for their guests and provide exceptional customer service that goes beyond any expectations.

10/10 Excellent

Randal

Travelled with family
Very friendly staff, hotel stay was excellent!
Stayed 3 nights in Feb 2024