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Zen Diamond Suites Hotel

5.0 star property

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Photo gallery for Zen Diamond Suites Hotel

View from property
Garden
Indoor pool, outdoor pool, pool loungers
Minibar, in-room safe, desk, blackout curtains
Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Room service
  • Gym

Explore the area

Map
16 Ly Thuong Kiet Street, Hai Chau Dist, Da Nang
  • Han Market
    ‪20 min walk‬
  • Da Nang Cathedral
    ‪2 min drive‬
  • Han River Bridge
    ‪3 min drive‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Suite, 1 Queen Bed, City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Queen Bed, City View

  • City view
  • 70 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 2 Bedrooms

Standard Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout curtains

Standard Suite, 2 Bedrooms

  • 93 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room, 2 Single Beds

  • 33.0 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, River View

Suite, 2 Bedrooms, River View | Minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms, River View

  • 74 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Premium Twin Room, 1 Bedroom, River View

Premium Twin Room, 1 Bedroom, River View | Minibar, in-room safe, desk, blackout curtains

Premium Twin Room, 1 Bedroom, River View

  • 70.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Suite, 1 Bedroom, River View

Premium Suite, 1 Bedroom, River View | Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 Bedroom, River View

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for City Suite, 2 Bedrooms

Minibar, in-room safe, desk, blackout curtains

City Suite, 2 Bedrooms

  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Zen Diamond Suites Hotel

Riverfront hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
Zen Diamond Suites Hotel offers 285 air-conditioned accommodations with fireplaces and minibars. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Michi has 4 treatment rooms. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Zen Diamond Suites Hotel, you're just a quick walk from Han River. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at The Farmhouse
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages at Michi
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Han River and Da Nang City Administration Center
  • Airport and local-area shuttle service available for a fee
Zen Diamond Suites Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A children's pool, a fitness centre, and a sauna are also featured at the luxury Zen Diamond Suites Hotel. You'll have access to the indoor pool at a partner property. An area shuttle within 50000 metres and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Da Nang hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
The Farmhouse – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Nin Nin Restaurant – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Zen Cafe – On-site cocktail bar. Open daily.
24-hour room service is available.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50,000 metres
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 125,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nin Nin Restaurant
  • The Farmhouse
  • Zen Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zen Diamond Suites Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 675000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 1000000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 250000 for adults and from VND 125000 for children
  • Airport shuttle fee: VND 283000 per person (one-way)
  • Airport shuttle fee per child: VND 130000 (from 6 to 12 years old)
  • Rollaway bed fee: VND 675000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Parties and events are allowed on site
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Zen Diamond Suites Hotel Da Nang
Zen Diamond Suites Da Nang
Zen Diamond Suites
Zen Diamond Suites Hotel Hotel
Zen Diamond Suites Hotel Da Nang
Zen Diamond Suites Hotel Hotel Da Nang

Zen Diamond Suites Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 285 out of 529 reviews
Rating 8 - Good. 190 out of 529 reviews
Rating 6 - Okay. 36 out of 529 reviews
Rating 4 - Poor. 10 out of 529 reviews
Rating 2 - Terrible. 8 out of 529 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Da Nang visit

Amazing stay in a 2 bedroom 2 bath suite. True 5 star accommodation and service. Breakfast buffet was terrific with lots of choices, fresh cooked eggs. Safe neighborhood, easy walk to the river. Beautiful kind people, great trip to Da Nang. Thank you!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet place close to convinience store. clean and nice staff
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Brad, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious rooms in a convenient location and attentive staff but quite noisy at night and early morning
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I fully recomend this nice hotel
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money , convinient area and shuttle bus to few tourist spot
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was terrific in variety, quality. The staff through out were exceptionally nice and helpful
Stayed 7 nights in Feb 2019

10/10 Excellent

Cheam, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 min walk to Han river, beautiful spacious rooms n bft is sufficient. Walkable to many nice coffee joints.
Stayed 1 night in Feb 2019

4/10 Poor

Howard

Disliked: Cleanliness, staff & service, room comfort

room smell very bad as odor

The living room has unpleasant smell of odor and also in the hallway before you enter to your room. You do not want to stay in the room either,so I have to closed the door from the living room. The front desk has limit service for their customer and unfriendly.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like spacious room with kitchen and dining area. Breakfast selection is good.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family enjoyed staying in Zen Diamond.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Big rooms with great view. Good service and nice breakfast. Fast check in/check out
Stayed 2 nights in Nov 2018

10/10 Excellent

Jaehun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed two beds room with my family. It was very large and clean. Also they had two restroom so it was very conveinent. The location is also good.
Stayed 3 nights in Oct 2018

8/10 Good

Sue, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located and good service

At the time of check-in, we (consisting of 3 adults and 1 child) were welcomed by refreshing iced tea. Everyone including reception staff, porters and doorman were very friendly and extremely professional. My parents who celebrated their wedding anniversary during their stay there were very impressed about the beautiful towel arts prepared in their room. I understand that this hotel is relatively new and everything felt new. We stayed in 2 bedroom suite. Beds were comfortable and clean. The only minor problem I noticed but did not really bother too much was that there was evidence of water leakage on the wall which may have caused by plumbing issues. Breakfast had good choices of both Western and Asian food. There were many tourist groups so the restaurant was little crowded. It has nice swimming pool, dry sauna and steam room which we briefly used and enjoyed very much. The hotel also provides shuttle bus service to Han Market and Beach which we used once and found very convenient. I would highly recommend this hotel especially for those people travelling as families. I would certainly stay there again if I travel to Da Nang in the future.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Out of my expectation

It's disapointed to stay here. The room is smelly, master room toilet didn't work, poor location, noisy at night,
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff were very helpful. and the hotel room is much bigger than our expectation with good view .there is also free shuttle to Han market , beach , vincom etc which is very convenient. the location of the hotel is a little bit far from the centre of the city which require 20mins walk, but if you are going by taxi it just require 5 mins. overall , it is a good hotel
Stayed 3 nights in Aug 2018

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay at this hotel

Really enjoyed the accommodation of this place and it’s location isn’t bad. If you can get the view from the river room it’s worth it to see in the early morning and at night. Breakfast buffet is good I’m glad they change up their options unlike some breakfast hotels I’ve been to. I had the chance to eat at their sushi restaurant and really enjoyed the ambience and the food was delicious. My only issue is the WiFi is a bit slow but it’s not a deal breaker to me since I just needed to check places to eat but I would have appreciated better speeds to watch YouTube videos. Other than that thanks again and I’ve definitively be back.
Stayed 4 nights in Aug 2018

8/10 Good

Kiet

Liked: Cleanliness, property conditions & facilities, room comfort

First experience with this hotel

At first, I had a bad experience with 2 staff at the hotel. However, afterwards, the manager was able to resolve and made me happy again during our stay (4 nights).
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good price. They are kind. I recommend to you.
Stayed 1 night in Jul 2018

8/10 Good

Sera, hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel in good location

i have reserve two Premier twobed riverview room from 1-5aug2018 hotel location in good, easy access to good restaurant and have minimart just opposite the hotel and many coffee shop nearby lobby is small and quite dark, but room is very good, good view and clean breakfast also good taste and many choice some problem with the toilet and aircon when we checkin but hotel staff help immediately and solve, swimming pool is big but water is freezing as locate inhouse and no direct sunshine that we not enjoy much, and the aircon in the restaurant need to improve, where we all getting wet when dining in the japanese restaurant at evening,but food is ok,
Stayed 4 nights in Jul 2018

8/10 Good

Siu Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

stupid shuttle bus policy

shuttle bus service provied is good but only 3 shuttle running in the morning only. And only serve 16 guests each bus with first come first serve base, despite there is no any registeration policy, all the guest need to rush in the bus and not by their coming order. On 30 July, when my wife and I arrived 10:45am (i.e. 15 minutes before the departure time 11:00am) at lobby to wait the bus, we ask the reception twice to notify them our demand of the bus service. They just told us to wait at lobby. Until 11:05am, we found the bus was leaved and nobody invite the guest to get on the bus, most of the guests were missed that bus. I made a complaint to the manager and gave some valueable suggestion for them to improve such as 1.reservation policy, 2. inform the guest at the lobby before the bus leave. The manager agree my suggestions and promise us that they will adopt that policies at once. However, when I use this service again one day after, there are no any improvment. Disappointed about that.
Stayed 1 night in Jul 2018