4/10 Huono
Tarkistettu asiakas
Matkusti ryhmän kanssa
26.9.2024
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
The check in was horrible. The front desk woman, Tania, did a poor and lackadaisical job at giving me any sort of info about the hotel, its amenities and the area in general. She also misquoted me on the cost of parking; telling me that it would be roughly $30 for the stay, and then ended up charging me about $30 per day. But what takes the cake is that my first evening at The Source, the front desk gave a room key to a complete stranger and allowed them access to my room while I was out. My friend and I came back to the room to find the man snooping around, but he bolted out like a bat out of hell after we had returned. This was a pretty hefty violation to mine and my friends safety, but when I reached out to management thru their website, I still have to this day not yet received a response to this issue. Just all around terrible front desk service and management as well.
The hotel itself, while clean and not terrible by any means, is very basic. We stayed in a Skyline Suite which was very bland and pretty uncomfortable. The furniture was cheap and very uncomfortable just to sit on. The televisions were very dated and had no smart features, so we’re stuck to watching basic cable the entire stay. The bathroom has no exhaust fan, so if you’re staying with friends or loved ones… enjoy that smell throughout the whole room every morning. The “soaking tub” is barely big enough for a child, let alone an adult. And there is no carpeting throughout the rooms either. Just rugs.
Tarkistettu asiakas
Yöpyi 2 yötä syyskuussa 2024