Its 20 degrees out, when we checked in at 7pm, the ac was on but after it was changed to heat, the room didn't warm up until 9am. One person only got 5 mintues of hot water, otherwise, the best you got was lukewarm. There was a small black, coarse hair in a washcloth along with a black hair in front of the shower. The only hot items they offer for breakfast were scrambled eggs and waffles and they charge $10 for you, the guest, to park in the hotels parking lot. Other than that, it was okay.