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The National Hotel

3.0 star property

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Photo gallery for The National Hotel

Front of property – evening/night
Restaurant
Reception
Superior Studio | Desk, iron/ironing board, free WiFi, bed sheets
Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
High St, Dingwall, Scotland, IV15 9HA
  • Dingwall Museum
    ‪5 min walk‬
  • Inverness Cathedral
    ‪19 min drive‬
  • Inverness Castle
    ‪19 min drive‬
  • Inverness (INV)
    ‪30 min drive‬

Room options

View all photos for Superior Studio

Superior Studio | Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Large Single Beds

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room

Family Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

The Highland Hotel by Compass Hospitality

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (478)
The price is €78
for 1 room
includes taxes & fees
11 Apr - 12 Apr
The Highland Hotel by Compass Hospitality

About this property

The National Hotel

Hotel in Dingwall with coffee shop/cafe and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Change of towels is available on request
The National Hotel offers 42 accommodations with coffee/tea makers and complimentary bathrobes. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at The National Hotel. During your stay, you're just a quick walk from Dingwall Museum. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a business centre and coffee/tea in a common area
  • 5 minutes on foot from Dingwall Museum and a 4-minute drive from Blackmuir Wood
  • Pets welcome free of charge
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. The business-friendly The National Hotel also features coffee/tea in common area and concierge services. Free self parking is available.

This 3-star Dingwall hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The National Hotel has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between 10:00 PM and 6:30 AM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.50 for adults and from GBP 7 for children
  • Late check-in fee: GBP 15 for check-in between 10:00 PM and 6:30 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number SC721829

Property is also known as

The National Hotel Hotel
The National Hotel Dingwall
The National Hotel Hotel Dingwall

The National Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 107 reviews
Rating 8 - Good. 44 out of 107 reviews
Rating 6 - Okay. 20 out of 107 reviews
Rating 4 - Poor. 10 out of 107 reviews
Rating 2 - Terrible. 7 out of 107 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Helpful and friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service
We were in a small double which was ok for what we paid but there was a crack in the sink, shower and floor tiles as well as a trip hazard with the carpet loose upon entry to the room. Room was very cosy when we arrived but heating was off both mornings even though it was very frosty conditions. Breakfast was filling and good selection.
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money (winter rates)
Short business trip. Ideal location for me. Recommend room 101 as the shower was amazing.
Stayed 2 nights in Nov 2024

2/10 Terrible

WILLIAM

Business traveller
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Caroline

Travelled with family
Stayed 1 night in Oct 2024

8/10 Good

ANN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was lovely - massive, spotless clean BUT the temperature of the room was close to that of a Sauna And there was no way to turn the heating down or off. Staff wonderful. Accommodation in every other way great. I had to go and sit outside the place was so hot. I overheard other hotel guests also complaining of the rediculous heat. I did tell reception who said she had to phone the manager. The response was that it couldn’t be switched off as other guests would be cold.
Stayed 1 night in Oct 2024

4/10 Poor

Louisa

Travelled with partner
Disliked: Property conditions & facilities
The room was clean but the bed was very hard. We didn't get a good nights sleep. Also the property is in need of some tlc and general freshening up. There was only one server at breakfast with a full coach tour in, it was very unfair for her. She did her best but was clearly under a lot of pressure.
Stayed 1 night in Oct 2024

10/10 Excellent

Armanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very friendly and helpful. She gave us directions to a great restaurant. My personal favorite was the extra large shower with endless hot water.
Stayed 1 night in Oct 2024

10/10 Excellent

Laughland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight stay for the football which was just a walk to the stadium so very handy
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
When I first arrived, there was no one there to let me in. I rang the doorbell several times but no one answered. I was locked out for about 1.5 hours, waiting in the cold. When someone finally arrived and let me in, I was almost charged again for the stay which I had already paid for through Expedia. (Thankfully, I asked what the charge was for, and that cleared things up.) I was given the key, but I was not told which way to go to find the room, so I had to ask. I was not notified of other things that a guest would normally expect, such as how to access WiFi, or when and where the included breakfast would be available. The bed was clean and comfortable. There was sufficient storage space for my needs, and the bathroom was clean, too. The room was poorly lit, however. The bedside lamp was nice and bright, so I relied on that for the most part. The bathroom light often flickered badly when I turned it on. (There was one evening when it didn’t do that.) The shower was nice and clean. However-and this is the most disappointing part-half-way through my shower (and I usually take no longer than 10 minutes for my shower) the water ran out. I had to wash the soap off of me at the sink. When there was no more water in the shower stall, hot water at the sink also didn’t come out. (I assume they are connected.) The cold water still worked so I had to wash the soap off of me with the cold water at the sink. The cleaning crew seemed kind and friendly.
Stayed 4 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Clean and friendly but not considerate of guests
Not the best of stays. First night I arrived at night and found no hot water in my room but no one was around at reception to either help or move rooms. The second night, someone thought it was a good idea to have not urgent maintenance go on from 9pm-1am sanding down and scraping the walls. Unacceptable. Wouldn’t stay here again.
Stayed 3 nights in Sep 2024

4/10 Poor

Annette

Disliked: Property conditions & facilities
Booked here because had been to the bar /restaurant earlier this year and was impressed with it but when we got there restaurant and bar was closed only had room which although clean was very small
Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
National Hotel were fab. Hotels.com were crap
Hotels.com were supposed to have moved out stay from the Friday to the Saturday. Despite speaking to “Jefferson” to arrange this, when we arrived on Saturday, the hotel had had no communication from hotels.com! Luckily we saw Kate on reception, she booked us in to a spare twin room as our double was not available. She was brilliant. Hotels.com were not……. I would stay here again but would definitely not book through hotels.com
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy and comfortable
A handily-located, friendly hotel with comfortable rooms and a good breakfast, with a variety of hot dishes cooked to order. Big fluffy towels and adjustable shower are nice touches. It's located in the town centre, a very short walk from the station, so useful if going on trips to Kyle or the Far North. Also handy if you’re a football fan as Ross County's ground close-by. Bar wasn't open on our visit but the same owners own the Mallard pub, at the station down the road, where hotel guests have a 10% discount off food.
Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was unusual, having to phone as arriving after 8pm. Given key box code for access to key, was easy enough. Room small but clean and tidy. Heater in room was on which was a warm arrival but room became very stuffy and no window could be opened. Only stayed over night and didn't try the breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service
Enjoyed our stay at the National Hotel. Lovely breakfast & friendly staff.
Stayed 1 night in Aug 2024

8/10 Good

Murray

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Sharon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Sharon

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Muhammad Farhan

Travelled with group
Liked: Cleanliness
Decent accommodation for backpackers.
Stayed 2 nights in Aug 2024