The National Hotel

3.0 star property

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Café
Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Superior Studio | Desk, iron/ironing board, free WiFi, bed sheets
Reception
Front of property – evening/night

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
High St, Dingwall, Scotland, IV15 9HA
  • Place, Dingwall Museum
    ‪6 min walk‬
  • Place, Inverness Castle
    ‪21 min drive‬
  • Place, Inverness Cathedral
    ‪22 min drive‬
  • Airport, Inverness (INV)
    ‪29 min drive‬

Room options

Standard Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 2 Single Beds

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

Double Room

7.8 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • Sleeps 3
  • 3 Large Single Beds

Family Double Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Superior Studio

  • Sleeps 2
  • 1 Double Bed

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About this property

The National Hotel

Hotel in Dingwall with coffee shop/cafe and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
The National Hotel offers 42 accommodations with coffee/tea makers and complimentary bathrobes. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at The National Hotel. During your stay, you're just a quick walk from Dingwall Museum. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a business centre, 2 meeting rooms and a conference centre
  • 5 minutes on foot from Dingwall Museum and a 4-minute drive from Blackmuir Wood
  • Pets welcome free of charge
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. The business-friendly The National Hotel also features coffee/tea in common area and concierge services. Free self parking is available.

This 3-star Dingwall hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The National Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between 10:00 PM and 6:30 AM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.50 for adults and from GBP 7 for children
  • Late check-in fee: GBP 15 for check-in between 10:00 PM and 6:30 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number SC721829
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The National Hotel Hotel
The National Hotel Dingwall
The National Hotel Hotel Dingwall

The National Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 45 out of 193 reviews
Rating 8 - Good. 68 out of 193 reviews
Rating 6 - Okay. 45 out of 193 reviews
Rating 4 - Poor. 21 out of 193 reviews
Rating 2 - Terrible. 14 out of 193 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jackie

Travelled with family
Disliked: Staff & service
From and unwelcoming hotel overall. Clean room and comfortable bed but poor shower and television reception. Substandard service and limited selection of foods at breakfast and did not have a number of the foods offered on the limited 3 options on the breakfast menu e.g. porridge with berries and honey - NO BERRIES 1st thing on Sunday morning. Bar closed and no food available in the hotel at all due to ‘lack of staff’. Private function until midnight on our first night meant we did not get to sleep until after it stopped at midnight.
Stayed 2 nights in Sep 2025

4/10 Poor

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
parking was available. Food did not exist no chef available. No breakfast that was paid for in advance - and still awaiting the refund that was promised. This was authorised at the property!!! Bar had no available draughts and very poorly stocked fridges. Wifi is terrible.
Stayed 2 nights in Sep 2025

4/10 Poor

Alistair

Disliked: Staff & service
The breakfast was a disgrace, we paid extra for breakfast which turned out to be toast and a yogurt!!
Stayed 2 nights in Sep 2025

6/10 Okay

gary

Disliked: Staff & service, property conditions & facilities
The hotel has a staffing issue and lack of people meant we felt like this was a self service hotel. The breakfast ingredients were cheap and this came through in the quality of the breakfast
Stayed 2 nights in Sep 2025

6/10 Okay

Kirsty

Travelled with family
The bed was comfortable, was a bit dated though. Didn’t have much option for breakfast but was a good size.
Stayed 1 night in Sep 2025

6/10 Okay

Alan

Improvement

Could do with handrai In shower unit for older people in the room you put me in.
Stayed 1 night in Sep 2025

4/10 Poor

Archie

Disliked: Property conditions & facilities
The hotel is pretty run-down. The room was clean, the TV worked but the beds were very narrow and uncomfortable. The toilet was clean, and there were towels, but again it was very small (shower, no bath).The breakfast in the morning was adequate, but with a bus load of Chinese tourists, the single person at breakfast was overrun. I would not recommend it
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly check in. Informative gave us later check out due to the nature of our stay. Room very spacious and clean. However room very cold radiator doesnt work. Called the number at reception they brought a portable heater which was fab. If it had just been my partner & myself staying it
Stayed 1 night in Sep 2025

2/10 Terrible

Claire

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Soiled sheets on bed, curtains hanging off, no bulbs in light
Stayed 2 nights in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Basic, clean, comfortable 1 night stay.

The location was great for the station. The check in was via the bar and the man was very friendly and helpful. He appeared to be working alone. The hotel itself although clean and comfortable was in desperate need of updating and maintenance - the gutters were great for the grass! Didn't try the shower or the breakfast. Ok for 1 night.
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Would definitely stay again

The room was clean on arrival although a little tired in places mainly in the shower area. The bed was amazingly comfortable giving a great night sleep. The staff are polite, friendly and very willing to help in anyway they can
Stayed 2 nights in Sep 2025

6/10 Okay

Andrew

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great staff, shame about the hotel.

Ample parking, friendly staff. Very dated and definitely not the best sleep ive had, bed was solid and creaky floorboards above me didnt help matters. Clean bed linen and fresh towels, breakfast was reasonable but little choice either hot or cold. Bar also called last orders at 20:30.
Stayed 1 night in Sep 2025

6/10 Okay

Louise

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Henrietta

Liked: Cleanliness, room comfort

Decent hotel at a good price.

Good parking available onsite, a friendly welcome at reception, had expected a restaurant in the hotel, but was advised of local eateries by the guy on reception, which helped. Our room was compact but for one night it was fine, thick white towels and soap/shampoo supplied too. Plenty of hot water. Would stay again. We ate at the India Cafe, a 3 min walk and can highly recommend.
Stayed 1 night in Sep 2025

4/10 Poor

Marilyn

Not a desirable area of town. Everything in the room was very sloped including the beds.
Stayed 1 night in Sep 2025

10/10 Excellent

Dean

Stayed 2 nights in Sep 2025

10/10 Excellent

Zain Ur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No lift
Stayed 1 night in Sep 2025

6/10 Okay

Shaun

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were friendly enough, but when I went for a shower there was no hot water and no-one in the reception area to speak to about this - not ideal when you have been working all day
Stayed 1 night in Sep 2025

10/10 Excellent

r

Travelled with family
Liked: Property conditions & facilities
Great hotel , friendly staff ,great location
Stayed 1 night in Sep 2025

8/10 Good

Carol

Stayed 1 night in Sep 2025

8/10 Good

Marie

Liked: Cleanliness, amenities
Our one night stay here was good in general. Not much interaction with staff. Entry to reception through the main front door proved difficult as entry was only via key card which you dont have until you have checked in. Entry through the bar to reception. The hotel was clean and food was very good.
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

2/10 Terrible

Anisa

Stayed 1 night in Sep 2025