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Holiday Inn Dover by IHG

4.0 star property

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Photo gallery for Holiday Inn Dover by IHG

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Property amenity
Exterior
Interior
Serves lunch and dinner

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Singledge Lane Whitfield, Kent, Dover, England, CT16 3EL
  • Dover Castle
    ‪6 min drive‬
  • Dover Western Docks Cruise Terminal
    ‪7 min drive‬
  • Dover Eastern Docks Ferry Terminal
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Accessible

Standard Room, Multiple Beds, Accessible | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Accessible

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Dover by IHG

Suburban hotel with fitness centre and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Holiday Inn Dover by IHG offers 68 air-conditioned accommodations with a safe and coffee/tea makers. This Dover hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Dover by IHG. During your stay, you'll be within walking distance of Dover Transport Museum. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • 6 minutes by car from Dover Castle and 7 minutes from Dover Western Docks Cruise Terminal
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A fitness centre, a terrace, and an arcade/games room are also featured at Holiday Inn Dover by IHG. Self parking is free.

This 4-star Dover hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Bar – This bar specialises in local and international cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
Starbucks Coffee Lounge – This coffee shop serves lunch, dinner and light fare. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, French, Hindi, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant
  • Starbucks Coffee Lounge
  • The Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 4,306 square feet of conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Holiday Inn Dover by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 402 out of 1031 reviews
Rating 8 - Good. 394 out of 1031 reviews
Rating 6 - Okay. 146 out of 1031 reviews
Rating 4 - Poor. 58 out of 1031 reviews
Rating 2 - Terrible. 31 out of 1031 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Worst bed ever
Terrible, worst bed I’ve ever slept in. Mattress was lumpy, no one on the desk when I went down, but a family in one room, I didn’t want to be getting the kids up to move rooms (if that was an option) at 11 pm (late arrival).
Stayed 1 night in Dec 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

kelly

Stayed 1 night in Nov 2024

10/10 Excellent

Rod

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally excellent place
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Clean and easy access to the port! Very helpful staff as well. Will stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Monroe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time here at this location. Beautiful property
Stayed 2 nights in Jul 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
Lovely room just wish bathroom was better planned - large basin that took up way too much room, badly positioned shampoo and shower gel and badly positioned loo roll holder - if those things were sorted it would be perfect. Fabulous breakfast and plenty of parking balances out bathroom shortcomings. Bella Italian on site is a bonus
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with comfortable room, great staff and good food. Wish it was a little closer to town but still a good place to stay. Staff is very helpful.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Comfortable
The staff were wonderful, the beds comfortable and the room quiet. AC worked perfectly. The only downside was that there were no plug sockets by the bed which meant I couldn’t plug my CPAP machine in.
Stayed 1 night in Oct 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Comfort spacious room with all mod cons and fabulous breakfast plus plenty of parking
Stayed 1 night in Oct 2024

10/10 Excellent

Ellen

Stayed 1 night in Sep 2024

6/10 Okay

GEORGE

Liked: Cleanliness, property conditions & facilities
Convenient location for channel crossing. Excellent parking. Restaurant provided by "Bella Italia"
Stayed 1 night in Aug 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Dover
Stayed for one night, restaurant was nice quality of food was very good Room was small but adequate for the short stay Staff are friendly and service excellent Very enjoyable stay
Stayed 1 night in Sep 2024

6/10 Okay

Brendan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A very mixed bag. The good? Good location if you are getting an early Ferry/Eurotunnel at Folkestone (~25 mins drive) Great (outdoor) parking options, with plenty of "real" spaces (for touring cars, etc.) The bad? Our bed/mattress was terrible. It was not "flat" It had "peaks and troughs" (like a toblerone). It felt like we were sleeping on a series carpark speedbumps. You would continual "roll" left or right. We rang reception, asked for any other rooms. None were available. There was a wedding happening. We asked for another mattress. none were available. We asked for some additional duvets and blankets and ended up sleeping on the floor. We didn't sleep much at all. We tried to take off the mattress protector, which seemed to be the problem, but it was very gross, so we gave up. I raised it with the manager the following morning. I think he is probably still in shock. I would have asked for a refund, but was sleep deprived. -- My advise to the Management Team. Please undertake a full audit of your mattresses and your mattress protectors. Overall room was very tired (just like us the following morning, zing!) Maybe we were just very unlucky. But it would take a lot. A lot, for us to book with this hotel again.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the ferry. Clean and good quality accommodation.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Luisa F.

Travelled with group
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

K Y R

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Family room next to noisy wedding marquee
There were lots of good points such as the cleanliness of the room and the fact there are two double beds in a family room rather than a double and a sofa bed. Food service was good. We left early for Le Shuttle so didn’t get a chance to have breakfast but the seating area looked good and promising for an enjoyable breakfast. The garden looks nice with a bandstand. However, the whole experience was not positive nor up to the standard we expected for the cost of the stay. The hotel hosts weddings and has a large party marquee. When we arrived we struggled to park our car in the car park due to wedding guests parking and it was tricky to park our caravan. We were given a room where the window looked out to the wedding marque. The loud music and bass line thumped through our room even with the windows closed. We asked for a solution as we had an early train with 4.30am alarm and were given a different room which was quieter but you could still hear the music and now also the next room’s TV (potentially in loud to drown out party music). I’m not against weddings or parties but if I had been notified at booking that there would be a wedding party I would not have booked this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Janine

Stayed 1 night in Aug 2024

8/10 Good

Raminder

Stayed 1 night in Jul 2024

8/10 Good

Julie, Driebergen

Liked: Cleanliness, staff & service
Building was very well maintained although it is an older facility with narrow halls. Hotel staff needs to better control the EV parking places and prevent petrol/diesel vehicles from taking spots needed to charge electric vehicles.
Stayed 1 night in Jun 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024