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Dukes The Palm, a Royal Hideaway Hotel

5.0 star property
VIP Access

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Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Lobby
1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior
Private beach, sun-loungers, beach umbrellas, beach towels
Exterior

Reviews

8.8 out of 10
Excellent

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Palm Jumeirah, Dubai, 120015
  • Dubai (DXB-Dubai Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

Superior Studio | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Studio

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Grand Studio

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom (2A2C)

  • 56 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Studio

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Studio

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Studio

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment, 1 Bedroom (2A1C)

  • 70 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom (2A1C)

  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite (2A1C)

  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment (2A1C)

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Apartment (2A1C)

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Grand Suite (2A1C)

  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment, 1 Bedroom (2A2C)

  • 70 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

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About this property

Dukes The Palm, a Royal Hideaway Hotel

Luxury hotel on the beach, with outdoor pool
Catch some rays on Dukes The Palm, a Royal Hideaway Hotel's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, a marina and a health club are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body treatments and manicures and pedicures.
The free breakfast at Dukes The Palm, a Royal Hideaway Hotel gets high marks from our customers. During your stay, you're just a quick walk from Palm Islands. Features include free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Great British Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, manicures and pedicures or facials at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a playground
  • Guests have great things to say about the breakfast and the location
  • Steps from Nakheel Mall and 6 minutes by car from Dubai Marina Mall
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dukes The Palm, a Royal Hideaway Hotel such as a marina and a complimentary children's club.

Free breakfast is served daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 11:00 AM.
Great British Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
West 14 – This steakhouse specialises in American cuisine and serves lunch and dinner.
Khyber – This restaurant specialises in Indian cuisine and only serves dinner.
DUKES Bar – On-site bar.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dukes The Palm, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 682 out of 1055 reviews
Rating 8 - Good. 212 out of 1055 reviews
Rating 6 - Okay. 81 out of 1055 reviews
Rating 4 - Poor. 40 out of 1055 reviews
Rating 2 - Terrible. 40 out of 1055 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with amazing staff. Hotel could do with some minor touch ups.
Stayed 5 nights in Dec 2024

10/10 Excellent

Hameed

Stayed 8 nights in Dec 2024

10/10 Excellent

Kymaramecie Alcee

Stayed 6 nights in Nov 2024

10/10 Excellent

VenkataRavi

Stayed 2 nights in Dec 2024

10/10 Excellent

Liliana

Stayed 5 nights in Nov 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay at Dukes the Palm, loved it there. Only issue was the lazy river which was shut for two weeks for maintenance which was a huge shame as I really wanted to use with my daughter. Similarly the bathroom did not have a bath and I thought it did which was a bit of a pain for bathing my daughter but the hotel did it provide a portable bath. The food was exceptional and we thoroughly enjoyed it!
Stayed 7 nights in Dec 2024

10/10 Excellent

Minu

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the stay here as it’s in close proximity to everything and my hotel was like the size of an apartment , it was better than I had imagined before getting here. The breakfast was huge and the staff was nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

isha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diversity of client, old young black white makes you feel comfortable.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tsungie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was just top notch 👌. I cannot even begin to explain it. From checking in, getting a massive room upgrade, special gifts being sent to our room everyday, it was the very best experience ever. The great experience team were just on point. Special mention to Melody who welcomed us and checked us in. She was very lovely and made us feel very welcome. The welcome team are always ready to open car doors for you and help you with your luggage even when you are just coming back from some shopping. Breakfast had a wide range of options and came free with the room. The hotel has private access to the beach, an infinity pool and a beach club which was very relaxing. The atmosphere was really great and will definitely come back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael Francis

Stayed 6 nights in Nov 2024

8/10 Good

Yawa

Liked: Cleanliness, staff & service, property conditions & facilities
The Duke was an amazing hotel, it was fit for purpose for my sister and I.
Stayed 7 nights in Dec 2024

4/10 Poor

Vishal

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Nice enough I suppose, some things to improve upon: at check in my name could not be found on their system. When the room was done up, water bottles and soap were missing on occasion. Also I preferred to take metered taxis, but they kept trying to make me take their taxis ... However, location is good, room had nice balcony and the Ula restaurant is very good. Also there is a security deposit to be paid at check in, which I was unaware of when booking the property.
Stayed 4 nights in Dec 2024

8/10 Good

RONALD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service minded staff.
Gold service, friendly staff and flexible service towards clients.
Stayed 1 night in Dec 2024

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Thankyou Hakam for making my stay so enjoyable. I’m looking forward to coming back in 2025
Stayed 4 nights in Dec 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to stay, staff are so welcoming and will help you with anything. Definitely would recommend and would visit again.
Stayed 6 nights in Dec 2024

6/10 Okay

CARLA

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Breakfast ok dinner not so nice good location
Stayed 4 nights in Dec 2024

10/10 Excellent

Bai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 5 nights in Dec 2024

10/10 Excellent

Aminata Miatta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, excellent spa.
Stayed 5 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Oct 2024

10/10 Excellent

Luciana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than 5 stars !
Amazing experience since a very welcoming entrance - offering yea, coffee and juices - also a couple of surprises in the room with Hnin going above and beyond to make us feel we had the best experience ever.
Stayed 3 nights in Dec 2024

10/10 Excellent

PATRICIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Area around pool needs attention ,loose and missing tiles in pool. Sun beds also need of update and repair.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel Kalin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful but the staff is what makes this place special. Everyone we encountered did their job in a friendly and professional way.
Stayed 7 nights in Nov 2024

10/10 Excellent

Hawa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best holiday
Amazing will definitely be back
Stayed 3 nights in Nov 2024

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2024

10/10 Excellent

Colleen Brady

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an extremely top notch stay. The customer service was unbeatable. From the moment we checked until to the moment they loaded our bags for us at 140am there was someone available. They learned my son’s name at check in and everyone greeted him and made him feel so special. One of our excursions cancelled on us and the concierge was able to find us an alternative option with no time wasted. The amenities were beautiful from the pool, Dukes bar, tea room (A MUST), and the breakfast!! I will forever be looking for a Barcelo hotel in all cities I travel. Also want to mention this location is fantastic. You are about 20-30 minutes from anything in Dubai and the seclusion you feel here gives you a much needed place to relax and unwind from all the loud hustle and bustle of the city.
Stayed 7 nights in Nov 2024