10/10 Excellent
Munawar
5 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was memorable, thanks largely to the friendliness and attentiveness of the staff. Maxon, in particular, left a lasting impression. He has a rare gift for truly listening to guests and making them feel heard, especially when challenges arise. His calm, thoughtful approach and willingness to go the extra mile turned what could have been frustrating moments into opportunities to feel cared for. It’s clear he doesn’t just see hospitality as a job—it’s something he genuinely believes in.
While the housekeeping team could refine their attention to detail, the warmth and professionalism of people like Maxon more than made up for it. He’s the kind of person who reminds you that great service is about connection, not just transactions.
Thank you, Maxon, for making my stay so meaningful. You’re a true asset to the hotel and a refreshing example of what hospitality should be.
Munawar
Stayed 1 night in Jan 2025