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JA The Resort - JA Palm Tree Court, Dubai

5.0 star property
VIP Access

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Photo gallery for JA The Resort - JA Palm Tree Court, Dubai

4 outdoor pools, open 9:00 AM to 6:00 PM, pool loungers
Exterior
Interior entrance
Private beach, sun-loungers, beach umbrellas, beach towels
7 restaurants, breakfast, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • All-inclusive
  • Breakfast available

Explore the area

Map
Within JA The Resort, Palm Jebel Ali, Dubai, Dubai
  • Palm Islands
    ‪2 min walk‬
  • LEGOLAND® Dubai
    ‪17 min drive‬
  • MOTIONGATE™ Dubai
    ‪20 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Sea View Junior Suite with Exclusive Tamr Pool, Beach & Splash Park Access - Free Shuttle to Malls

Premium bedding, down duvets, memory-foam beds, minibar

Sea View Junior Suite with Exclusive Tamr Pool, Beach & Splash Park Access - Free Shuttle to Malls

  • Sea view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beachfront Terrace JuniorSuite, exclusive Tamr Pool, Beach & Splash Park Access-Free Shuttle to Mall

Premium bedding, down duvets, memory-foam beds, minibar

Beachfront Terrace JuniorSuite, exclusive Tamr Pool, Beach & Splash Park Access-Free Shuttle to Mall

  • Beach view
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Malls

Garden view

Premium Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Malls

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Malls

Premium bedding, down duvets, memory-foam beds, minibar

Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Malls

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Sea View One Bedroom Suite with Signature Club Lounge Access with Free Shuttle to Shopping Malls

Sea View One Bedroom Suite with Signature Club Lounge Access with Free Shuttle to Shopping Malls | Premium bedding, down duvets, memory-foam beds, minibar

Sea View One Bedroom Suite with Signature Club Lounge Access with Free Shuttle to Shopping Malls

  • Sea view
  • 120 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Beachfront Residence One Bedroom with Signature Lounge Access & Butler Service-Free Shuttle to Malls

Beachfront Residence One Bedroom with Signature Lounge Access & Butler Service-Free Shuttle to Malls | Premium bedding, down duvets, memory-foam beds, minibar

Beachfront Residence One Bedroom with Signature Lounge Access & Butler Service-Free Shuttle to Malls

  • Beach view
  • 124 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Sea View Residence Suite with Beach Cabana & Lounge Access with Butler Service-Free Shuttle to Malls

Premium bedding, down duvets, memory-foam beds, minibar

Sea View Residence Suite with Beach Cabana & Lounge Access with Butler Service-Free Shuttle to Malls

  • Sea view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for SeaView Residence 2 Bedroom, Sig. Lounge Access & Butler Service - Free Shuttle to Shuttle to Malls

Premium bedding, down duvets, memory-foam beds, minibar

SeaView Residence 2 Bedroom, Sig. Lounge Access & Butler Service - Free Shuttle to Shuttle to Malls

  • Sea view
  • 210 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Garden Terrace Junior Suite, Exclusive Tamr Pool, Beach & Splash Park Access-Free Shuttle to Malls

Garden view

Garden Terrace Junior Suite, Exclusive Tamr Pool, Beach & Splash Park Access-Free Shuttle to Malls

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

JA The Resort - JA Palm Tree Court, Dubai

Luxury resort on the beach, with 4 outdoor pools
Spend the day relaxing at JA The Resort - JA Palm Tree Court, Dubai's private sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants.
JA The Resort - JA Palm Tree Court, Dubai offers 212 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. Memory foam beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts and a marina. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, a health club and Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at JA The Resort - JA Palm Tree Court, Dubai. During your stay, you're just a quick walk from Palm Islands. Features include free WiFi in public areas, free valet parking and a free area shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at La Fontana, one of the property's 7 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the 4 outdoor pools
  • Indulge with body treatments, hot stone massages or detox wraps at the spa
  • Services include free babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a golf course and 4 outdoor tennis courts
  • 11.1 mi (17.9 km) from MOTIONGATE™ Dubai and 11.2 mi (17.9 km) from LEGOLAND® Water Park
  • Free theme park, shopping centre and local-area shuttle service
Some rates at JA The Resort - JA Palm Tree Court, Dubai are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at JA The Resort - JA Palm Tree Court, Dubai, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 beach bars and 2 swim-up bars. A computer station is on site and WiFi is free in public spaces. This Mediterranean resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
La Fontana – This poolside family restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Shooters – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
White Orchid – This poolside theme restaurant specialises in seafood and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Captain's Restaurant&Bar – This family restaurant specialises in Mediterranean cuisine and is located on the beach. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at JA The Resort - JA Palm Tree Court, Dubai are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Windsurfing

Languages

Arabic, Bulgarian, Chinese (Mandarin), Croatian, Danish, Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Lithuanian, Portuguese, Russian, Spanish, Swedish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • 2 swim-up bars
  • 3 beach bars
  • 4 poolside bars
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Captain's Restaurant&Bar
  • La Fontana
  • Shooters
  • White Orchid

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • 9-hole golf course
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Lazy river
  • Library
  • Mini golf
  • Motor boating
  • Parasailing
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free babysitting
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free theme park shuttle
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in a "UAE Resident, UAE ID Mandatory" room type must present Emirates ID (for UAE residents) at check-in. The property reserves the right to amend the rate if valid proof is not provided.
The minimum height to access the water park is 39 inches (100 centimetres). Children under 47 inches (120 centimetres) in height must be accompanied by an adult.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JA The Resort - JA Palm Tree Court, Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 250.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 130 for adults and from AED 65 for children
  • Airport shuttle fee: AED 295 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
JA The Resort - JA Palm Tree Court, Dubai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place an authorization for the 1st night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

JA Court
JA Palm
JA Palm Court
JA Palm Tree
JA Palm Tree Court
JA Palm Tree Court Hotel
JA Palm Tree Court Hotel Jebel Ali
JA Palm Tree Court Jebel Ali
JA Tree Court
Palm Tree Court
JA Palm Tree Court Resort Jebel Ali
JA Palm Tree Court Resort

JA The Resort - JA Palm Tree Court, Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 376 out of 527 reviews
Rating 8 - Good. 105 out of 527 reviews
Rating 6 - Okay. 30 out of 527 reviews
Rating 4 - Poor. 9 out of 527 reviews
Rating 2 - Terrible. 7 out of 527 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has an all inclusive option which is great in Dubai. The water sport facilities were fantastic! The staff were also just brilliant and it was super clean
Stayed 6 nights in Dec 2024

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t want to share
Stayed 4 nights in Nov 2024

10/10 Excellent

Jesse K Ofori

Stayed 8 nights in Nov 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience, the staff was very helpful and the resort was very clean
Stayed 1 night in Nov 2024

2/10 Terrible

Hossein

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't waste your money here
Not worth the money – too far from civilization, noisy even at night with workers shouting and slamming doors. The buggy transfers are unreliable, and I waited an hour at reception to get my room...
Stayed 1 night in Oct 2024

8/10 Good

Ramesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing trip with family
Stayed 2 nights in Sep 2024

6/10 Okay

Duncan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ananthnadh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Joyce

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wa stupendous, mohammed ,Ganga,David ,Kimani in concierge to mention but afew were awesome.so ready to assist and went above their duties to help in all we needed.Thank you.When returning to Dubai be assured you would be my 1st choice.
Stayed 6 nights in Sep 2024

4/10 Poor

adrian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Jacquelyn

Stayed 2 nights in Aug 2024

10/10 Excellent

Ammar

Stayed 2 nights in Aug 2024

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Aug 2024

10/10 Excellent

Rajat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Adil

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful time my family and I had at JA Reaort. ❤️
Stayed 6 nights in Jul 2024

10/10 Excellent

Adil

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Irfaan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay , service was excellent we had an amazing time. Excellent service from Andrew and babu always willing to assist and giving good recommendations. The team went above to always cater to your needs. Will definitely be back soon.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Staycation
My family and kids loved it especially the Just splash water park and the peacocks on the site. Cherry on the Cake is that the resort upgraded me for free. Overall very enjoyable stay. We will visit this hotel again.
Stayed 1 night in May 2024

10/10 Excellent

Banke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Dennis

Stayed 3 nights in Mar 2024

6/10 Okay

Geeta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Mar 2024

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would have loved to seen/received the VIP amenities promised but we didn't get any of the,. We arrived at the hotel early and were told there was no upgraded rooms and no such VIP amenities. The hotel was fantastic though and we enjoyed every min of being there. We will come again. Just rather we didn't have the VIP carrot dangled in front of us by Expedia - not the hotel.
Stayed 10 nights in Mar 2024

6/10 Okay

CYNTHIA

Travelled with family
Liked: Cleanliness, staff & service
The staff were great and always there to help. The watersports staff were especially helpful, fun and took the time to make it an easy and memorable experience! Few changes could make this an amazing resort. There is no convenient spot to just stop at anytime to have a snack or drink. There are time frames in which to do so and are not convenient, a hassle to be honest. It is far away from any excursions or attractions so unless you only want to stay on a resort I’d go elsewhere as it’s costly! Getting a buggy takes too long if they even come at all. Food was great when you can get it at the scheduled time frames. Overall ok as a resort but it’s not convenient and I didn’t feel it was organized well. Huge shoutout to the water sports staff. They were brilliant!
Stayed 8 nights in Mar 2024