2/10 Terrible
Dharmesh, Muscat
Travelled with family
4 May 2025
This was, without a doubt, the worst hotel experience we’ve had in Dubai.
We booked the property solely for its prime location, but what we encountered was unacceptable. The restaurant and club noise was relentless — even from the 48th floor, the music from the ground floor pounded through the night.
Despite repeated complaints and being shifted to different rooms, nothing changed. The noise persisted every single night, well past midnight.
What was truly disappointing was the receptionist’s dismissive attitude. It was clear she was fully aware of this ongoing issue and simply chose not to address it. This kind of indifference towards guests is unacceptable and completely unworthy of any property claiming to offer a premium experience.
Dharmesh
Stayed 2 nights in May 2025