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Mercure Dubai Deira

3.0 star property

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Photo gallery for Mercure Dubai Deira

Exterior
Family Room | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar
Rooftop terrace
Restaurant
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
Al Yazia Plaza Al Khaleej Road 110 Deira, Dubai, 15472
  • Gold Souk
    ‪10 min walk‬
  • Dubai Cruise Terminal
    ‪7 min drive‬
  • BurJuman Mall
    ‪8 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room (City View)

Exterior

Superior Room (City View)

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Privilege Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Classic Room King Bed

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room Twin Bed

Classic Room Twin Bed | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Classic Room Twin Bed

  • City view
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Family Room

  • City view
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

Similar properties

Exterior

Ibis Styles Dubai Deira

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (121)
The price is €66
for 1 room
includes taxes & fees
16 May - 17 May
Ibis Styles Dubai Deira

About this property

Mercure Dubai Deira

Hotel with 4 restaurants, a quick walk to Gold Souk
This smoke-free hotel features 4 restaurants, an outdoor pool and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site. Change of towels is available on request
Mercure Dubai Deira offers 152 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets. 55-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at Mercure Dubai Deira. During your stay, you're just a quick walk from Gold Souk. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 1-minute drive from Gold Souk and 5 minutes from Dubai Creek
Mercure Dubai Deira offers its guests an outdoor pool and a children's pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Mercure Dubai Deira. Free self parking is available.

This 3-star Dubai hotel is smoke free.

The hotel hosts a free manager's reception daily.
Mercure Dubai Deira has 4 restaurants on site.

Languages

Afrikaans, Arabic, English, Filipino, French, German, Hindi, Indonesian, Portuguese, Russian, Swahili, Thai, Turkish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 62 for adults and AED 31 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (120 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Dubai Deira

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 62 for adults and from AED 31 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Dubai Deira Hotel
Mercure Dubai Deira DUBAI
Mercure Dubai Deira Hotel DUBAI

Mercure Dubai Deira Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 88 out of 142 reviews
Rating 8 - Good. 33 out of 142 reviews
Rating 6 - Okay. 10 out of 142 reviews
Rating 4 - Poor. 1 out of 142 reviews
Rating 2 - Terrible. 10 out of 142 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miss

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dilabor Ali

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jan 2025

2/10 Terrible

Mohamed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Mercure Dubai Deira, and unfortunately, it was the worst hotel experience I have had in the UAE. While a few staff members were professional, overall service, hygiene, and facilities were far below acceptable standards for an Accor property. Key Issues: • Check-in Experience: Upon arrival, I was unexpectedly asked to pay a deposit, which I found unnecessary and insulting. Instead, I offered it as a goodwill gesture to the receptionist. • Laundry Service Misrepresentation: I specifically asked if laundry was in-house and was assured it was, only to later find out that it wasn’t. This misleading information caused significant inconvenience. • Hygiene & Pest Control: I was bitten by insects within an hour of unpacking. Despite informing reception, I found more small insects, including a spider, the next day. • Service Quality: While some staff were helpful, most seemed untrained and unqualified, lacking professionalism and attentiveness. • Food & Beverage: The food was disappointing, lacking freshness and flavour. • Laundry Service: Beyond the misrepresentation, my laundry was smelly, creased, and missing part of my clothes. • Noise Insulation: Extremely poor, making sleep difficult due to disturbances. • Safety & Comfort: I experienced unsettling noises at night and even the smell of smoke, making my stay uncomfortable and unsafe. For a Mercure-branded hotel under Accor, I expected much better. Room 502
Stayed 6 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast too pricey - I ate breakfast outside every single day after this first day
Stayed 8 nights in Jan 2025

8/10 Good

Jhett, Jackson Heights

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most unique about this hotel is in individual water purifying system in each room. Very environment-freely, no need to go our your room for refill. Very friendly staff! I wish the rooms are sound-proofed though. I was on the fifth floor and I can still here the noise outside. The restaurants in the hotel are also very pricey. No wonder no one was there when I had dinner on a Friday night.
Stayed 3 nights in Jan 2025

2/10 Terrible

Akhil

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Sahra

Stayed 9 nights in Dec 2024

8/10 Good

Khairunasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Anteneh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Muhammad Umar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Halima

Stayed 4 nights in Dec 2024

8/10 Good

Muhammad Umar

Stayed 7 nights in Dec 2024

8/10 Good

Cherryl Mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option hotel in Dubai

A very decent hotel near gold souk metro. Reception staff very accomodating. It also has a pool overlooking the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Shahid

Stayed 8 nights in Oct 2024

8/10 Good

Ayan, London

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

6/10 Okay

Ayyaz

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good option but certainly not the best.
Stayed 1 night in Dec 2024

2/10 Terrible

Hanaa

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service and the breakfast buffet is very very bad
Stayed 9 nights in Nov 2024

6/10 Okay

Nur

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Good and bad

Very good location convenient for shopping around. The annoying thing is that customers walk in the hallways with shorts and bare body may be the hotel needs to put up some code of conducts. At times some people were playing load music which was annoying.
Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

SANJAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Aisha AbdulNasir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I really enjoyed our stay at this wonderful hotel. Its located in a very convenient area right next to the gold souq metro . The area is really clean and very aesthetically pleasing. The hotel is 10/10 in all aspects. The staff are really kind and helpful . We didnt want to leave. We will be back. I recommend this place to anyone travelling to dubai . The pool is also really beautiful.
Stayed 7 nights in Nov 2024

10/10 Excellent

Edward

Stayed 2 nights in Nov 2024

8/10 Good

aisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Very pleasant hotel, lovely stay, you need to request a lot of little things ie milk or slippers but wasn’t an issue. Definitely not a 3 star, the beds were really comfortable compared to a lot of 4/5 stars. Location was excellent loads of places to eat.
Stayed 3 nights in Nov 2024

10/10 Excellent

Victor Kai Ming, Hong kong

Stayed 9 nights in Oct 2024

10/10 Excellent

Tomasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024