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Mercure Gold Hotel Jumeirah Dubai by Accor

4.0 star property

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Photo gallery for Mercure Gold Hotel Jumeirah Dubai by Accor

Exterior
Rooftop terrace
Outdoor pool
Food and drink
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included
  • Room service

Explore the area

Map
Al Mina Road, Dubai, 66431
  • Dubai World Trade Centre
    ‪4 min drive‬
  • Dubai Cruise Terminal
    ‪4 min drive‬
  • Burj Khalifa
    ‪8 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Suite, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Double Bed

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room, 1 Double Bed

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Family Double Room, 1 Double Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite

Premium bedding, in-room safe, desk, blackout curtains

Family Suite

  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

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About this property

Mercure Gold Hotel Jumeirah Dubai by Accor

Mediterranean hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free shopping centre shuttle. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Gold Hotel Jumeirah Dubai by Accor offers 184 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Mercure Gold Hotel Jumeirah Dubai by Accor. During your stay, you'll be within walking distance of Jumeirah Mosque. You'll find features such as free WiFi in public areas, free valet parking and a free area shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Senses
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • Just a 4-minute drive from Dubai World Trade Centre and a few minutes from Dubai Cruise Terminal
  • Free local-area and shopping centre shuttle service
Mercure Gold Hotel Jumeirah Dubai by Accor offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Business amenities include a business centre, a meeting room, and limo/town car service. Event space at this hotel measures 732 square feet (68 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the business-friendly Mercure Gold Hotel Jumeirah Dubai by Accor. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This Mediterranean Dubai hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Senses – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: AED 72 per person
  • 2 restaurants
  • A bar/lounge
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Headlines
  • Senses

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 732 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please be advised that all guests, including children, staying at Mercure Gold Hotel Al Mina Road Dubai are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.
The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 72 per person
  • Airport shuttle fee: AED 250 per vehicle (return, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Gold Hotel Jumeirah Dubai by Accor offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mercure Gold
Mercure Gold
Mercure Gold Al Mina Road Dubai
Mercure Gold Hotel
Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Mina
Mercure Gold Mina
Mercure Gold Hotel Jumeirah by Accor
Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Jumeirah Dubai by Accor Hotel
Mercure Gold Hotel Jumeirah Dubai by Accor Dubai
Mercure Gold Hotel Jumeirah Dubai by Accor Hotel Dubai

Mercure Gold Hotel Jumeirah Dubai by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 373 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to airport and cruise terminal.
Stayed 6 nights in Nov 2024

10/10 Excellent

siva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staffs. Rooms were clean and comfortable. Special thanks to Reiben and Myriam in front desk. They made check in process very easy and were very helpful. Staffs in Highlander went out of the way to make the stay comfortable. Special thanks to Rathod.
Stayed 2 nights in Nov 2024

10/10 Excellent

Talent, Bulawayo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an exotic feel to it. The food was great mostly breakfast. The stuff are so friendly. Very welcoming.
Stayed 7 nights in Nov 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
The property was clean, and the staff were friendly. However, my room was on the second floor, and we could hear loud music from the nightclubs on the ground floor of the hotel until 3 a.m. This made it difficult to enjoy a restful night’s sleep.
Stayed 1 night in Nov 2024

8/10 Good

Kawther

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Claudia

Business traveller
Liked: Staff & service, room comfort
Great choice for business trips
Very comfortable and well-priced option for short stays in Dubai.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason

Stayed 1 night in Oct 2024

4/10 Poor

Arafa Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 5 nights in Oct 2024

2/10 Terrible

Izrar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Teck Kim, Singapore

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Toiletries not provided but property has friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Abbas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the location of this property. TONS of dining options nearby. Staff was AMAZING, especially the gentlemen taking care of our luggage. Great guides and you must ask them about exploring Dubai! You wont be disappointed. Room was large, cool, and cleaned evey day. Can't say enough nice things about this hotel and the staff. Great work Mercure Gold. We will definitely come back.
Stayed 4 nights in Oct 2024

8/10 Good

Ryan

Stayed 2 nights in Oct 2024

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service!
Stayed 10 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable but needs improvement.
An OK hotel if you are on a budget and need to be in this particular area. It has a ground floor nightclub on the North side (right hand side upon entry) and it can be heard in the rooms above on that side. If possible, book a room on the South side and on floors 3 or 4. Food is acceptable, breakfast being the best. Lunch and dinner can be hit or miss. Staff are very helpful but let down by management.
Stayed 7 nights in Sep 2024

10/10 Excellent

Mohammod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Jhett

Business traveller
Expectation was not met
Noisy bar on the ground floor. Limited restaurant option. Old room furnitures and fixtures. Old mattress. No view to talk about.
Stayed 7 nights in Jul 2024

10/10 Excellent

Leano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Anthony

Business traveller
Stayed 1 night in Jul 2024

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 9 nights in Jun 2024

10/10 Excellent

Eid

Liked: Cleanliness, staff & service, property conditions & facilities
Sanjay is great in housekeeping, he is cleaning the room well, all hygiene and good work by him. Room cleaning everyday is done. Bathrooms are clean
Stayed 1 night in Jun 2024

10/10 Excellent

bassam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, surrounding area
Stayed 4 nights in Jun 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night Stay in Dubai
On arrival the staff were friendly and efficient and nothing was too much trouble. Hotel is located in a great location to get around Dubai rooms were spacious clean and the bed was very comfortable. I would definitely stay here again
Stayed 2 nights in May 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not going again
Bed was not clean Bad smell rotten in room Furniture damaged No hot water
Stayed 6 nights in May 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness
Check in process was very slow. Did not get access to room until 5.20pm despite arriving and dropping bags at 7.30am. Was told room would be ready by 1.30-2.00pm. Towels not available at pool or gym. Struggled to get towels in room. Could do with sanitiser spray bottles and towels in gym to clean equipment.
Stayed 2 nights in May 2024

10/10 Excellent

Tanimu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best budget hotels, everyone is nice, beautiful place and environment, lovely staff. Would definitely go back there
Stayed 4 nights in May 2024