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Star Metro Deira Hotel Apartments

4.0 star property

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Photo gallery for Star Metro Deira Hotel Apartments

Outdoor pool, pool umbrellas, pool loungers
Balcony view
Lobby
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Room service
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
Salahuddin Road, Dubai
  • Al Ghurair Centre
    ‪7 min walk‬
  • City Centre Deira
    ‪4 min drive‬
  • Gold Souk
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Studio King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Studio King

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One bedroom King Apartment

One bedroom King Apartment | Premium bedding, in-room safe, desk, blackout curtains

One bedroom King Apartment

  • 95 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Premium bedding, in-room safe, desk, blackout curtains

Family Suite

  • 96 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for One bedroom Twin Apartment

Premium bedding, in-room safe, desk, blackout curtains

One bedroom Twin Apartment

  • 95 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Studio Twin

Deluxe Studio Twin | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Studio Twin

  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Star Metro Deira Hotel Apartments

Hotel with a full-service spa, near Gold Souk
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a snack bar/deli and a sauna are on-site.
Star Metro Deira Hotel Apartments offers 168 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch LED televisions come with premium digital channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and rice cookers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Star Metro Deira Hotel Apartments, you're just a quick walk from Al Ghurair Centre. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Gold Souk and a few minutes from City Centre Deira
  • Airport and local-area shuttle service available for a fee
Star Metro Deira Hotel Apartments offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A 24-hour business centre and a meeting room are available.

Public spaces have free WiFi. A children's pool, a sauna, and a terrace are also featured at the business-friendly Star Metro Deira Hotel Apartments. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Star Metro Deira Hotel Apartments has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: AED 32 for adults and AED 20 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Rice cooker
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property's breakfast and dinner is served at a nearby restaurant Tokyo Tokyo Central - Ramada by Wyndham Dubai Deira, located 360 feet, or 110 metres away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Star Metro Deira Hotel Apartments

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 175 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AED 300 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AED 32 for adults and from AED 20 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 175 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Star Metro Deira Hotel Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Deira Metro
Metro Deira
Star Metro Deira
Star Metro Deira Hotel Apartments
Star Metro Hotel Apartments
Star Metro Al Barsha Hotel Dubai
Star Metro Hotel Apartments LLC
Star Metro Hotel
Star Metro Deira LLC
Star Metro LLC
Star Metro Deira Apartments
Star Metro Deira Hotel Apartments Hotel
Star Metro Deira Hotel Apartments Dubai
Star Metro Deira Hotel Apartments Hotel Dubai

Star Metro Deira Hotel Apartments Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 98 out of 363 reviews
Rating 8 - Good. 142 out of 363 reviews
Rating 6 - Okay. 61 out of 363 reviews
Rating 4 - Poor. 32 out of 363 reviews
Rating 2 - Terrible. 30 out of 363 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

carine

Liked: Staff & service, property conditions & facilities
The cleaning lady Cambriana was excellent. She was professional and helpful. She needs a promotion
Stayed 6 nights in Dec 2024

6/10 Okay

NELLY

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

ANDREAS

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Reapeter but maybe not again
It is the 3rd time staying at that hotel. Upon arrival they told me that due to techical reasons my room was not ready and I had to stay for the night in a different room. The day after, they told me I should remove all my stuff and change room. In both cases there were no towel in the room and I had to ask fot them. The TV had very limited channels and no english. In both rooms they had CNN without voice. The hotel needs a serious reinnovation.
Stayed 4 nights in Jan 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 10 nights in Aug 2023

4/10 Poor

HATIM

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 3 nights in Jun 2023

10/10 Excellent

Tarig

Stayed 10 nights in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good value in strategic but not touristy area
Location is not a key area for tourists but actually good strategically because it is near to some key Metro stations that allow you to easily visit the more touristy places, without paying touristy prices. Room itself was fine, had a problem with water leaking from the ceiling but maintenance fixed it quickly. Pity that the balconies are not in use. Cleaning staff were super helpful and friendly, was a pleasure to have the help of cleaner (MD Juboraj) each day, checking to see if I needed water or clean towels, etc.
Stayed 13 nights in Nov 2022

2/10 Terrible

Shabir

Disliked: Cleanliness, staff & service, room comfort
The booking was cancelled, the room which was booked was not provided as Hotels.com advised payment can be made at hotel but was advised payment should have been made before hand. Paid the same price but for a smaller room
Stayed 3 nights in Oct 2022

6/10 Okay

Jenelyn

Stayed 10 nights in Aug 2022

10/10 Excellent

Papa Yoro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 8 nights in Jun 2022

6/10 Okay

Yomi

Stayed 2 nights in Apr 2022

8/10 Good

diana, Auburn

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was nicely located to the stores, restaurants and Metro.They need to improve the bathroom coz when you shower the water splashes all over the floor. They should put a longer sidedoor or a curtain. Also the kitchen under the sink should be improved, it stink and have cockroaches. Other than that I enjoyed staying there and the staffs are nice and friendly.
Stayed 1 night in Mar 2022

2/10 Terrible

Alan

Disliked: Cleanliness, property conditions & facilities
It is a dirty and tired hotel. The photos on-line are misleading. The furniture in the room was worn, scratched and faded with chipped corners etc. The floors are not clean. I could not walk in bare feet. There was also a bug in there bathroom. Even the corridors are in bad shape. I rarely post s review. But beware: this is not a place to stay on your vacation!!!
Stayed 2 nights in Jan 2022

10/10 Excellent

Miada

Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Dec 2021

8/10 Good

Katie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice apartment - needs more thorough cleaning!
Property was well situated but needs more attention to cleaning. Lifts in constant use but I did not see them being sanitised. Permittee wall of the pool was dirty, dusty and had a lot of pigeon pooh on it. The pool terrace was cleaned daily and the pool water was perfect
Unclean terrace walls!
Stayed 10 nights in Nov 2021

10/10 Excellent

Loinel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Nov 2021

10/10 Excellent

Hukun

Stayed 1 night in Oct 2021

4/10 Poor

MONJUR

Not maintained , you need call for cleaning services with very little or no responses .
Stayed 7 nights in Oct 2021

8/10 Good

shamsa

Travelled with family
Stayed 12 nights in Sep 2021

2/10 Terrible

mushood

Disliked: Cleanliness, staff & service, room comfort
Stayed 16 nights in Sep 2021

10/10 Excellent

Hukun

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really want to say thank you so much they did the best service ever and also to thank you for the staff who’s there I been going to this hotel for long time I think sense 2014 and till now I also like to give the hotel **** Thank you so much for the best service from you 🙏🙏❤️❤️❤️❤️
Stayed 1 night in Sep 2021

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Star Metro is the best
I had a very nice time at Star metro, everything is good, the location, the cleanliness of rhe rooms, and the service of staff is excellent. Norizel at the front desk is very professional and is always friendly, also Bikash with housekeeping is the best, always friendly and keeps my room cery clean. I am very grateful to them, thank you.
Stayed 5 nights in Sep 2021

2/10 Terrible

ADEBUKOLA P

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I was not able to lodge because of visa issue and they refused to refund my money
Stayed 5 nights in Aug 2021

10/10 Excellent

Alfa mae

Stayed 28 nights in Jul 2021

10/10 Excellent

Ophelia Moye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Aug 2021