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W Dubai - The Palm

5.0 star property

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Photo gallery for W Dubai - The Palm

4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Aerial view
On the beach, white sand, beach cabanas, sun-loungers
Property amenity
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
West Crescent, Palm Jumeirah, Dubai, Dubai, 213138
  • Aquaventure
    ‪7 min drive‬
  • The Walk
    ‪16 min drive‬
  • Marina Beach
    ‪21 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪39 min drive‬

Room options

View all photos for Wow Suite, Room, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Wow Suite, Room, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Wow Suite, Suite, 1 Bedroom, Non Smoking, Terrace

55-inch LCD TV with satellite channels, TV, iPod dock

Wow Suite, Suite, 1 Bedroom, Non Smoking, Terrace

  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Terrace (View)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, Terrace (View)

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 2 Double Beds, Non Smoking, Garden View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Wonderful Room, Room, 2 Double Beds, Non Smoking, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Fabulous Room, Room, 2 Double Beds, Non Smoking, Ocean View

Fabulous Room, Room, 2 Double Beds, Non Smoking, Ocean View | Frette Italian sheets, premium bedding, pillow-top beds, minibar

Fabulous Room, Room, 2 Double Beds, Non Smoking, Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Spectacular Room, Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Spectacular Room, Room, 1 King Bed, Non Smoking

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Spectacular Room, Room, 2 Double Beds, Non Smoking

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Terrace (View)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Family Suite, 2 Bedrooms, Non Smoking, Terrace (View)

  • City view
  • 150 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • Partial sea view
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Cool Corner Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

Cool Corner Suite, Suite, 1 Bedroom, Non Smoking, Ocean View | Frette Italian sheets, premium bedding, pillow-top beds, minibar

Cool Corner Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

  • Ocean view
  • 175 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fabulous Room, Room, 1 King Bed, Non Smoking, Ocean View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Fabulous Room, Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Wonderful Room, Room, 1 King Bed, Non Smoking, Garden View

Wonderful Room, Room, 1 King Bed, Non Smoking, Garden View | Frette Italian sheets, premium bedding, pillow-top beds, minibar

Wonderful Room, Room, 1 King Bed, Non Smoking, Garden View

  • Partial ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (View)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Family Room, 1 Double Bed, Non Smoking (View)

  • City view
  • 100 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

  • Ocean view
  • 167 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Terrace

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Terrace

  • Ocean view
  • 184 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Terrace

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Non Smoking, Terrace

  • City view
  • Sleeps 5
  • 1 King Bed

Similar properties

Front of property – evening/night

Jumeirah Zabeel Saray Dubai

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (1002)
The price is €482
for 1 room
includes taxes & fees
22 Apr - 23 Apr
Jumeirah Zabeel Saray Dubai

About this property

W Dubai - The Palm

Luxury hotel on the beach, with 2 outdoor pools
At W Dubai - The Palm, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
W Dubai - The Palm offers 350 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at W Dubai - The Palm. During your stay, you're just a quick walk from Palm Islands. Free valet parking, 2 outdoor pools and 4 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • The 4 restaurants, beach bar and poolside bar offer choices for drinking and dining
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a sauna and volleyball
  • 7 minutes by car from Aquaventure and 14 minutes from Dubai Marina Mall
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Enjoy the cabanas (surcharge) and sunloungers for a relaxing day at the beach. Bring your whole family to W Dubai - The Palm for summer fun including 2 outdoor swimming pools, a children's pool and volleyball.

There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. This luxury hotel also offers a 24-hour fitness centre, a sauna and a garden. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
W Dubai - The Palm has 4 restaurants serving breakfast, lunch and dinner.
Akira Back – This restaurant overlooks the pool and garden and specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
LIV – This restaurant specialises in international cuisine and only serves dinner. Open daily.
SoBe – Overlooking the ocean and pool, this rooftop bar specialises in Latin American cuisine and only serves dinner. Happy hour is offered. Open daily.
WET Deck – This poolside bar serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: AED 160 per person
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar

Restaurants on site

  • Akira Back
  • LIV
  • SoBe
  • WET Deck

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Indoor pool
  • Racquetball/squash
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,073 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • 2 private bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 29 November 2024 to 1 April 2025 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: AED 350.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 250.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AED 160 per person
  • Pet fee: AED 350.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

W Dubai Palm Hotel
Palm Hotel
W Dubai Palm
W Dubai - The Palm Hotel
W Dubai - The Palm Dubai
W Dubai - The Palm Hotel Dubai

W Dubai - The Palm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 428 out of 583 reviews
Rating 8 - Good. 85 out of 583 reviews
Rating 6 - Okay. 38 out of 583 reviews
Rating 4 - Poor. 17 out of 583 reviews
Rating 2 - Terrible. 15 out of 583 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

yekaterina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outdated, not a 5 star resort
Hotel is outdated. Rooms are outdated. Rooms are also too dark even with the lights on. Curtains ripped. Stains on pillows, stains on patio couches. Unable to accommodate with Nut allergy. Random excuses. Limited food options. Buffet breakfast or Bar Al a cart. Bar breakfast was excellent, but wish there was a restaurant with outside seating for breakfast. Drinks at a pool/wet deck were also diluted and weak. Staff was nice, welcoming, friendly. No complaints about staff.
Stayed 10 nights in Dec 2024

6/10 Okay

Anmol

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Inattentive poolside staff and very noisy poolside
Stayed 3 nights in Dec 2024

10/10 Excellent

Emery E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Nov 2024

10/10 Excellent

Jonni

Stayed 10 nights in Oct 2024

2/10 Terrible

Dave

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely dreadful after service - I cannot contact the hotel at all to get a copy bill - the IT systems were down when we checked out!!
Stayed 5 nights in Nov 2024

10/10 Excellent

astrid, Farmers Branch

Stayed 1 night in Nov 2024

2/10 Terrible

Shalin

Stayed 2 nights in Nov 2024

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool Location but far from the city - keep that in mind.
Stayed 5 nights in Nov 2024

4/10 Poor

Andrew, naples

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
From the get go the room at a nearly $1K US a night had so many many things not working properly it was awful. It was a challenge to find correct lighting. Auto curtains did not work. The air conditioning did not get it cool enough and the smell of the room was awful. We should have moved the next day !!! What’s worse is we had attended a Halloween event and upon return had a major issue !!! A cab returned us to the hotel and requested 4 times the amount it had cost to get to the event. SCAM/FRAUD The hotel only caused more problems now ever the front desk tried to help w/overall extremely poor attempt to correct or compensate. This could have easily been avoided had the security/front door been a lil brighter. He actually pushed me to pay the rate almost as if he was in on the scam !!!! This issue is NOT RESOLVED w/the W trying to dismiss the actions even after review of camera trying to pass the blame !!! My ancillary time for this issue is now into the hrs and they feel a small compensation of incidentals will suffice. THEY R WRONG !!
Stayed 3 nights in Oct 2024

10/10 Excellent

Tareq

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, love the swanky vibe.
Stayed 3 nights in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities
Expected a seamless check in since they emailed us multiple times requesting our flight information and arrival times. Booked a marvelous suite room and confirmed a 2pm arrival. Arrived at check in at 2:15 they told us the previous guest checked out at noon and they needed 30 minutes to finish cleaning and gave us the keys to a regular room until ours was finished. No problem, and a nice gesture. An hour later, no call, so we call down to reception who tell us they will check and call back but should be less than 30 minutes. 2 hours later, call again with same answer. We are both jetlagged and tired and have reservations to a show and dinner downtown. Finally go downstairs and talk to someone new thankfully. She comes upstairs 10 minutes later with our suite keys and we rush upstairs to shower and change frantically to get ready for our show. Complete waste of paying for a suite since the 4 hour's of the day we wanted to spend enjoying it we couldn't. Which we wouldnt of minded as much if the receptionist didnt keep lying to us. Just tell us from the beginning it wont be ready for 4 hours not itll be 30 minutes over and over. As a guy its not a big deal for me. But my wife thought we would be changing rooms quickly sowas hesitant to unpack all her bags to find her dress and makeup and shoes and accessories only to repack everything. Turns out we could of. Besides that the suite ( and temporary room) were nice. Most of the staff were friendly. Clean and very nice pool areas
Stayed 3 nights in Oct 2024

10/10 Excellent

Bisharah Emile

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff specially Mr. Mina
Stayed 5 nights in Oct 2024

10/10 Excellent

Babatunde

Stayed 4 nights in Oct 2024

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the W for my birthday celebrations with my best friend. It was the perfect girls trip with a great combination of party vibes but also luxury rest. We were hugely greatful for our room with the terrace that overlooked the pool. The breakfast staff were incredibly welcoming every morning and the food was of a very high standard with lots of choice. We’ll be returning to the W again and I would recommend anyone wanting a more adult friendly palm experience
Stayed 5 nights in Oct 2024

10/10 Excellent

abdullah, kuwait

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. the pool and beach was fun and the food was really good. We at the buffets and at the restaurants. Was kid friendly but also felt hip for young parents. Akira the Japanese restaurant was so nice to us and accommodated our two little kids while allow us parents to have a fine dining experience.
Stayed 5 nights in Oct 2024

8/10 Good

Naser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is amazing. The concierge service should be improved since this is the W
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathaniel

Stayed 1 night in Oct 2024

6/10 Okay

Tanuja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel silly prices for drinks and too many people partying all night in rooms so very bad sleep - unless you are under 30 would not recommend
Stayed 5 nights in Oct 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was the best! Very good service too. Lovely staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nathaniel

Stayed 5 nights in Oct 2024

10/10 Excellent

Ninoska Lorena, Fairview

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Olivia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Awful checkin process very slow. Over an hour after arrival called to see where luggage was and they couldn’t find it. In total took 1hour 40mins to receive luggage because they had to find it. Shower also flooded bathroom, on arrival so had to call to get it fixed. However, the pool and beach was amazing. Amazing roof top views of the palm from SoBe. And very good sized room and balcony with good air conditioning. But checkin process was very stressful and I’d expect significantly better from a 5 star hotel and not for our luggage to go missing.
Stayed 2 nights in Sep 2024

10/10 Excellent

JUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience overall. Staff very polite Definetly recommend it
Stayed 2 nights in Sep 2024

10/10 Excellent

Rohan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the W Palm! Everything was beyond perfection and the staff were all the loveliest. Everyone was willing to go above and beyond at all times for everything without being asked, made the stay super special. From the cleaning staff to the reception and everyone was just extremely nice and made us feel very welcome. The pool area was perfect for our 2 year old and also the kids club. Room was super spacious and we loved spending time at the balcony. They did a little birthday set up for our 2 year old who loved it so much - thank you! We will definitely be coming back in the future 🌴💖
Stayed 3 nights in Sep 2024