I would rate it -1 had it not be the friendly staff. I hate every bit of it and worst of all is the price! For 2 nights I paid more than 500 euros!
First morning we arrived at 9:40am, rang the bell at the front desk and nobody showed up. We waited for over 10 mins until a girl showed up and told us the room would be ready by 12pm. She asked if we wanted to upgrade the room from shared bathroom to a room with its own bathroom. Then she looked at the book and said never mind it was booked. Duh!
Then when we got our room, it was shockingly bad. Stained carpet, small room that doesn’t even have a chair, dirty bed linens, the window was facing the street that any minute of the night we heard people talking loudly as they walked pass. The towels in the room never dry up. The coffee kettle looks dusty.
The bathroom is worse as the toilet and shower room are separated. Shower room is pathetically small that has no place to hang or place anything! Not even a trash can! Only one bottle of gel for everything. The toilet is the same, no shelves or hangers. The sink has a hot tap and cold tap separated with a sink in the middle that has no stopper. So wash your face in hot or cold water, just not warm. The hand soap is placed in the middle with automatic dispenser, so can’t even put things there without worrying about triggering the soap.
The hallway always has the fire door open for ventilation, but seems unsafe if there’s a separate entrance without guards.