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Sierra Hotel

3.0 star property

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Photo gallery for Sierra Hotel

Executive Queen | In-room safe, desk, soundproofing, free WiFi
Exterior
Sierra Suites | Private kitchen | Coffee/tea maker, electric kettle
Outdoor pool
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Breakfast included
  • Room service
  • 24/7 front desk

Explore the area

Map
EJ Blanco Drive, Barangay Piapi, Dumaguete, Negros Oriental, 6200
  • Silliman University Main Campus
    ‪10 min walk‬
  • Rizal Boulevard
    ‪2 min drive‬
  • Robinsons Dumaguete Shopping Center
    ‪4 min drive‬
  • Dumaguete (DGT)
    ‪8 min drive‬

Room options

View all photos for Sierra Suites

Sierra Suites | In-room safe, desk, soundproofing, free WiFi

Sierra Suites

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, soundproofing, free WiFi

Executive Suite

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | In-room safe, desk, soundproofing, free WiFi

Deluxe Room, 1 Bedroom

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom | In-room safe, desk, soundproofing, free WiFi

Superior Room, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Sierra Hotel

Hotel in Dumaguete with full-service spa and free breakfast
Along with a full-service spa, this hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Sierra Hotel offers 73 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. This Dumaguete hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Sierra Hotel, you're just a quick walk from Silliman University Main Campus. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Treat yourself with a visit to the full-service spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 10 minutes on foot from Silliman University Main Campus and a 2-minute drive from Rizal Boulevard
  • Airport shuttle service available for a fee
Sierra Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and 3 meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Sierra Hotel. An airport shuttle during limited hours is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Dumaguete hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
On-site venue No. 2 – This coffee shop serves lunch, dinner and light fare. Open daily.
On-site venue No. 3 – This bar specialises in local and international cuisine and only serves light fare. Happy hour is offered. Open 24 hours.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 5:30 AM
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1000 per vehicle (one-way, maximum occupancy 10)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Sierra Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM

Property is also known as

Sierra Hotel Dumaguete
Sierra Dumaguete
Sierra Hotel Hotel
Sierra Hotel Dumaguete
Sierra Hotel Hotel Dumaguete

Sierra Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 79 reviews
Rating 8 - Good. 27 out of 79 reviews
Rating 6 - Okay. 9 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 9 out of 79 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gilred

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad wifi and bad service. Dont go there!
I changed hotels. It was so bad. The woman on reception was very rude. The wifi was so weak, when I complained and asked to be moved from the Penthouse room to anywhere in the hotel for a better signal, she laughed and said all the rooms were bad. I asked for a refund on my booking and she refused to give it.
Stayed 3 nights in Sep 2024

8/10 Good

Rand

Liked: Staff & service, amenities
friendly and polite staff; good breakfast buffet; room wasn't well cleaned at checkin; toilet & sink in bathroom tiny but room was spacious; a nice place to stay when highly fluxuating booking rate is low
Stayed 7 nights in Jul 2024

6/10 Okay

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

David

Stayed 1 night in Mar 2024

2/10 Terrible

Stan

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
The desk clerk was rude and falsely claimed I reserved a room with two twin beds. I had to be assertive and made them put us in a room with a queen bed. Also there was no hot water and the toiletries were lacking. The hotel is laid out strangely makking it difficult for someone with a disability to get around.
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to catch bus either way to Dauin. Close to airport. Friendly helpful staff in the bar. Good morning breakfast for guests.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend the night in Dumaguete. The kids loved the pool. Rooms were clean and spacious. Parking is a little difficult and navigating the hotel can be a challenge but overall a great place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary Grace

Stayed 1 night in Dec 2023

4/10 Poor

DEUKGOO

Disliked: Staff & service, property conditions & facilities, room comfort
,,
Dont have hair dryer Lost my t shirt Dont have seat for breakfast Some food not enough for breakfast Dont have guide for the table
Stayed 2 nights in Sep 2023

4/10 Poor

Gleaton, Rock Springs

Liked: Staff & service
Stayed 15 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

8/10 Good

Rand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Transportation provided by hotel to another nearby hotel was way too expensive in a town without regular taxis...

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool with snacks available.
Stayed 2 nights in Aug 2023

6/10 Okay

KENNY

Disliked: Property conditions & facilities
Older hotel bathroom needs to be regrouted. Rain shower head in bathroom. Bathroom drainage is not great. Coffee maker broken. Outside light always on so no blackout for sleep Pool closes at 7pm. Will never change me back but the free breakfast was great
Stayed 1 night in Aug 2023

2/10 Terrible

Mark

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

andrew, haywards heath

Liked: Amenities
Great staff. Main issue was poor internet.
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Jul 2023

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for a 3 and one half hotel. Rooms cleaner and roomer than expected. I would probably stay again.
Stayed 5 nights in Jul 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool and gym is very clean and customer service in every area of hotel is outstanding ! The best in dumaguete city
Stayed 5 nights in May 2023

10/10 Excellent

Francisco Jr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The air condition unit was noisy
Stayed 4 nights in Apr 2023

8/10 Good

jesse

Travelled with partner
Liked: Cleanliness, staff & service
The breakfast was awesome …the guard at the door was great ,one couldn’t ask for a better person ..so if one stays here ,please give her a tip ..big smiles and very friendly and helpful …only down side ,the rooms don’t have wash cloths or face towels ..other than that it’s a good place to stay
Stayed 2 nights in May 2023

10/10 Excellent

Beejay

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very excellent customer service. Staff were very accommodating..
Stayed 4 nights in May 2023

4/10 Poor

James

Stayed 1 night in Mar 2023