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Holiday Inn Dumfries by IHG

3.0 star property

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Photo gallery for Holiday Inn Dumfries by IHG

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Explore the area

Map
The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, Scotland, DG1 4UQ
  • Dumfries Ice Bowl
    ‪4 min drive‬
  • Dalscone Farm Fun
    ‪6 min drive‬
  • Mabie Forest Park
    ‪10 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Garden View

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Accessible

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Garden View

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hetland Hall Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (383)
The price is €137
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Hetland Hall Hotel

About this property

Holiday Inn Dumfries by IHG

Hotel in Dumfries with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and conference space.
Holiday Inn Dumfries by IHG offers 71 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 33-inch LED televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Dumfries hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Holiday Inn Dumfries by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Burns' mausoleum. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Brasserie 59, a brasserie that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and wedding services
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Burns' mausoleum and a few minutes from Devorgilla Bridge
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes a conference centre. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Dumfries by IHG. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Dumfries hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Brasserie 59 – This brasserie specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie 59

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (538 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 33-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Holiday Inn Dumfries Hotel
Holiday Inn Dumfries
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland

Holiday Inn Dumfries by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 259 out of 553 reviews
Rating 8 - Good. 197 out of 553 reviews
Rating 6 - Okay. 59 out of 553 reviews
Rating 4 - Poor. 20 out of 553 reviews
Rating 2 - Terrible. 18 out of 553 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Pleasant helpful staff, good breakfast. Room was clean and comfortable enough. Decor in hallways and corridors is a bit tired.
Stayed 1 night in Dec 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No batteries in tv remote and staff refused to supply any. Heating in room not working. On the second night staying a random person was given a key to my room and walked while I was in bed. Awful hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting
This is a lovely hotel set in beautiful grounds. Very friendly staff who made us feel very welcome. I would particularly applaud receptionists. Only slight negative would be dinner. Placed at a table which wasn’t set properly and had to pinch cutlery from an adjoining table. Even when the waitress came to take our order she didn’t notice! But overall we lived our stay. Room was very well equipped, quiet and very comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in lovely setting, easy to get into town,
Stayed 2 nights in Nov 2024

10/10 Excellent

craig

Stayed 1 night in Nov 2024

6/10 Okay

AFSANEH

Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Stayed 1 night in Oct 2024

6/10 Okay

Robert

Business traveller
Two single beds pushed together gap very annoying
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay for a Halloween party at Mabie Farm. I didn’t get out to see any sites after that as my waterproof Vessie’s failed miserably. Wet feet, soaked socks plus no other shoes to get out and about in. My own fault. The hotel staff have been amazing ( let me into dining room in slippers)except for the wake-up call a day early to vacate my room😂. I can’t give a review on property except it looks amazing in pictures I have seen. Farther out than I expected from city centre. I wanted to see the shops but I unfortunately couldn’t get out. It is sad to have come this far and not get the Dumfries experience. Hotel is not to blame but I don’t see me coming back.
Stayed 2 nights in Oct 2024

6/10 Okay

Lorraine

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are exceptionally friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property! Interesting history of The Crichton, beautiful botanical garden on the grounds, as well as an interesting cathedral. The breakfasts were top-notch, the garden view room was well appointed and taken care of. Thank you.
Stayed 2 nights in Sep 2024

6/10 Okay

Carolyn

Travelled with family
Disliked: Staff & service
Will never use this hotel again.
Very poor operator service. I was travelling with children and was promised interconnecting rooms. This did not happen. I have had no reply IHG with an apology. I tried calling them to get help, however, no luck. I tried to sort the problem at check out, again, no luck! It was a difficult stay.
Stayed 2 nights in Oct 2024

8/10 Good

Brian

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service
The old part of the building is really imposing in its red brick and traditional appearance. The modern hotel part is nothing special to look at. However the rooms were comfortable and cosy and i slept really well. Little dated round the edges but all in a nice place
Stayed 3 nights in Sep 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant was excellent. The picture for the hotel is a little misleading…the parking area is by a white building next to the hotel. Reception and the restaurant are in the building pictured.
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Stayed 3 nights in Sep 2024

8/10 Good

Joan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The setting was quiet unique based on the university grounds. We stayed during the summer holidays, it may be quiet different during term time. The grounds are lovely.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eleanor

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was only marred by three very minor issues: 1) there was no decent coffee available at breakfast as the coffee machine was broken. The alternative coffee was really not nice at all. 2) the bar didn’t start serving until 6pm and the selection of drinks on display seemed very limited. 3) the bedroom window locking mechanism was broken so it failed to close properly. All the staff were very friendly and helpful and we would definitely stay at the hotel in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for Dumfries and as a one night stop over for onward travel to Edinburgh. Staff very friendly and helpful and easy car parking. Room was basic but had everything we needed for one night. If you want breakfast get a voucher from reception first (rather than going straight to restaurant) as you’ll get a price reduction.
Stayed 1 night in Aug 2024

10/10 Excellent

Sal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped here for one night on the way up north and will definitely be back!
Stayed 1 night in Aug 2024