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Das Carls Hotel

4.0 star property
VIP Access

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Photo gallery for Das Carls Hotel

Bar (on property)
Hypo-allergenic bedding, minibar, in-room safe, desk
Front of property
Room amenity
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet-friendly
  • Parking available

Explore the area

Map
Benrather Straße 7 A, Düsseldorf, NW, 40213
  • Konigsallee
    ‪4 min walk‬
  • Düsseldorf Christmas Market
    ‪4 min walk‬
  • Rhine Promenade
    ‪6 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪21 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Exclusive Suite

Exclusive Suite | In-room dining

Exclusive Suite

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Single Room

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

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About this property

Das Carls Hotel

Hotel with a fitness centre, a short walk to Konigsallee
A fitness centre, a bar/lounge and a sauna are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and conference space.
Das Carls Hotel offers 73 accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. Televisions come with premium digital channels.

Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Das Carls Hotel. During your stay, you're just a quick walk from Konigsallee. Free WiFi in public areas, a gym and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 4-minute walk from Konigsallee and 6 minutes on foot from Rhine Promenade
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Das Carls Hotel offers its guests a sauna and a fitness centre. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 50 square feet (5 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Das Carls Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Düsseldorf hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

Arabic, Catalan, Danish, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 25 per day); reservations required
  • Parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 22.50 for adults and EUR 12 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 50 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-cm TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22.5 for adults and from EUR 12 for children
  • Self-parking fee: EUR 25 per night (in/out privileges)
  • Nearby parking fee: EUR 25 per day (108 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Carat Düsseldorf Hotel
Düsseldorf Carat Hotel
Düsseldorf Hotel Carat
Hotel Carat Düsseldorf
carathotel Düsseldorf City Hotel Duesseldorf
carathotel Düsseldorf City Hotel
carathotel Düsseldorf City Duesseldorf
Das Carls Hotel Düsseldorf
Das Carls Düsseldorf
Hotel Das Carls Hotel Düsseldorf
carathotel Düsseldorf Carlsplatz
Das Carls
Düsseldorf Das Carls Hotel Hotel
Hotel Das Carls Hotel
Carat Hotel Düsseldorf
carathotel Düsseldorf City
Das Carls Hotel Hotel
Das Carls Hotel Düsseldorf
Das Carls Hotel Hotel Düsseldorf

Das Carls Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 212 out of 459 reviews
Rating 8 - Good. 173 out of 459 reviews
Rating 6 - Okay. 49 out of 459 reviews
Rating 4 - Poor. 17 out of 459 reviews
Rating 2 - Terrible. 8 out of 459 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Staff & service, amenities, property conditions & facilities
Great hotel - great location - such kind staff!! Would happily return!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent location to the river and old city along with luxury shopping. Amazing location. The amenities are great but no treadmill in the gym….its ok though as dusseldorf is a perfect city to run outside. Nice bar and breakfast restaurant too.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Good hotel. Staff friendly and helpful. Shame there was no restaurant for evening dinner.
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter, West Bloomfield Township

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

robert

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Room comfort
Not a comfortable room
Was uncomfortable sue to the room being so hot. They took out the thermostat to cool off the room. On top of it being hard to sleep because of the heat the Maids are impatient and wont let you sleep in the morning so they can get into the room.
Stayed 2 nights in Sep 2024

6/10 Okay

Judith

Liked: Cleanliness, staff & service, amenities
A/C not working, hot room
Stayed 1 night in Sep 2024

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are attentive. GF stayed in Dusseldorf and left a message for me at the hotel a few weeks ago. Was safely delivered to me. Attentive staff and just a wonderful time centrally in Dusseldorf.
Stayed 2 nights in Aug 2024

8/10 Good

Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice. Excellent service. The only complaint is there are air conditioning units in every room, although they remove the controllers so you can't use them. Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard, Rochdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel, and how beautiful is Düsseldorf😍. The hotel was easy to find, car park is next to it, our room was wonderful, and all of the staff were so kind and polite. Düsseldorf really does show off a rich German history, beautiful buildings, and such a vibrant night light life. I'm told over 300 bars😲 Breakfast here was amazing, the bar was lovely for having a drink before we went out. Overall a wonderful hotel and one we can't wait to visit again. Thank you for having us.
Stayed 2 nights in Aug 2024

8/10 Good

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Very good location in old town shrouded by shopping, food joints, good for walk nearby & sightseeing, Nice hotel,
Stayed 1 night in Aug 2024

8/10 Good

Svetlana

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Angel

Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Anne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is outdated, it needs a complete revamp to bring it up to date
Stayed 1 night in Aug 2024

6/10 Okay

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hot Hot Hot
Lovely situated hotel with a great breakfast and excellent service but the air conditioning didn't work on the hottest week of the year, so sleeping in particular was incredibly uncomfortable - when I complained I received a decent discount, but I was told it had been broken since it was switched on earlier in the year. If I had been informed I would have changed my booking.
Stayed 2 nights in Jul 2024

6/10 Okay

Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved the location and staff, property marked as air conditioning and the room just had an oscillating fan. The room was cute, practical, but incredibly stuffy.
Stayed 2 nights in Jul 2024

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service
Dusseldorf Euros !!
Very nice hotel - clean and very friendly helpful staff. Breakfast was good and the location is superb. Two major issues - NO AC - super warm in the rooms and we had to ask nicely for 2 fans which were helpful but did not stop the room being really warm and muggy. The shower was great pressure but the construct is ridiculous with a glass door that is not flush with the bath so you cannot face the water at the door or you flood the bathroom ! We know !!! Overall recommend the hotel if it's not too hot otherwise bring a fan ! Staff great and location is the best !!
Stayed 3 nights in Jul 2024

8/10 Good

Armen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no A/C in the rooms(( They have just a fan… Its to hot in the room
Stayed 4 nights in Jul 2024

6/10 Okay

Leigh

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good but aircon a problem
Good stay, great location but room was hot due to lack of aircon and this was not a hot night outside, maybe only 16 degrees outside, need to fix aircon for a very good stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Ismet Yigit

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Very old rooms, with uncomfortable beds. After 2 nights of sleeping, me and my brother both got back pain. Toilets are old as well.
Stayed 2 nights in Jun 2024

6/10 Okay

aidan

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Raul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, walkable distance to many restaurant and shops. Also close to the train station
Stayed 2 nights in Jun 2024

10/10 Excellent

Melody

Liked: Staff & service, amenities, property conditions & facilities
Hotel staff very very polite and friendly, it’s a great location, close to everything
Stayed 3 nights in Jun 2024

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024