Hotel with free breakfast, steps from Congress Theatre
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, an outdoor tennis court, self parking and conference space are on-site.
New Wilmington Hotel offers 42 accommodations. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor tennis court.
Our customers tell us that they can't get enough of the helpful staff at New Wilmington Hotel. During your stay, you're just a quick walk from Congress Theatre. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and pet-sitting services.
Free buffet breakfast served daily
Free WiFi and wired Internet in some public areas
Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
Self-parking available for a fee
Amenities include free newspapers in reception, a meeting room and conference space
On-site recreation includes an outdoor tennis court
Steps from Congress Theatre and 3 minutes on foot from Devonshire Park Theatre
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls and pet-sitting services
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.
New Wilmington Hotel also features complimentary newspapers in the lobby, laundry facilities, and a lift. For a fee, parking is available.
This 3-star Eastbourne hotel is smoke free.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
New Wilmington Hotel has a restaurant on site.
Languages
English
Property amenities
Internet
Available in all rooms: WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
Parking on site (GBP 2.20 per day)
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:30 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Outdoor tennis court
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Guest services
Housekeeping (daily)
Wedding services
Business services
Conference space
Meeting room
Accessibility
Lift
Room amenities
Bathroom
Towels provided
Entertainment
TV
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: GBP 20 per pet, per day
Food and water bowls and pet-sitting services are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self-parking fee: GBP 2.20 per day
Pet fee: GBP 20 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property is also known as
New Wilmington Hotel Eastbourne
New Wilmington Hotel
New Wilmington Eastbourne
Hotel New Wilmington
New Wilmington
New Wilmington Hotel Hotel
New Wilmington Hotel Eastbourne
New Wilmington Hotel Hotel Eastbourne
New Wilmington Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 58 out of 178 reviews
10 - Excellent
58
Rating 8 - Good. 64 out of 178 reviews
8 - Good
64
Rating 6 - Okay. 31 out of 178 reviews
6 - Okay
31
Rating 4 - Poor. 13 out of 178 reviews
4 - Poor
13
Rating 2 - Terrible. 12 out of 178 reviews
2 - Terrible
12
8.2/10
Cleanliness
8.4/10
Staff & service
6.4/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Okay
Roger, Los Gatos
13 Nov 2024
Liked: Cleanliness
Roger
Stayed 1 night in Nov 2024
10/10 Excellent
Richard
19 Oct 2024
Liked: Cleanliness, staff & service
The location to The Congress Theatre and good price, nice albeit small, breakfast so very pleased overall
Nice clean sheets and towels but the carpet had some old hair ball, nothing major really, probably just not picked up by the hoover. However, all staff were super nice, smiley and helpful. Breakfast was very good and non-greasy. Would stay again as very quite street and literally by the sea front..
Miss T
Stayed 1 night in Oct 2024
8/10 Good
Arunas
13 Oct 2024
Liked: Property conditions & facilities
Good
Arunas
Stayed 1 night in Oct 2024
8/10 Good
ian
11 Oct 2024
ian
Stayed 1 night in Oct 2024
6/10 Okay
Leonard
Business traveller, Travelled with partner
6 Oct 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Such a grand looking hotel & reception area & smiling staff when you arrive, such a shame it’s over priced especially due to the other bits I’ve mentioned in the review!
Never have I paid that much for a few nights stay in a spa hotel that needs such repairs!
Leonard
Stayed 5 nights in Jun 2024
2/10 Terrible
Jack
4 Oct 2024
Disliked: Room comfort
Not happy. Totally delusioned.
We arrived to the room no electricity had to go to reception who told us it had tripped out obviously never checked.
No heating in the room absolutely freezing.
Awoke next morning hoping for showers and shave. No hot water told by reception sorry not turned system on. We had a long drive and ferry crossing to do and had to was in cold water my wife had to boil kettle and take to sink to wash her hair very dangerous. We expect a full apology and refund for this dreadful experience at the beginning of our long awaited holiday. Someone will have the figures of how many times I’ve booked with hotels. com over the years but I must review my status with the company.
The property itself has clearly had some work done on it. The room was clean and well presented. Customer service could be improved upon. Breakfast was okay however, the gentleman taking orders was in his outdoor coat and on occasion not all breakfast was delivered to the table clearly forgotten about.
Nice size room with lovely big bed but pillows to hard.
Shower & bathroom was nice.
Breakfast was presented well but fried eggs & scrambled eggs not done in conventional way.
A very good hotel. Excellent position with the sea front and town centre within easy walking distance. The Hotel is clean and well-presented and has undergone significant redecoration since reopening in May 2024. We found the staff to be very welcoming and always helpful. We stayed in a superior room which was well furnished and comfortable. We found the breakfast to be very good including hot and cold options all using quality produce, anything that was not right was willingly replaced.
we had read previous negative reviews and were worried about what we might find but based on our experience we have no complaints about the hotel. Being regular travellers to Eastbourne we will have no hesitation in staying at this hotel again.
It's well situated fot the Theatre, easy walking distance, close to the sea front, the hotel was reasonably priced, it was more than adequate for one night, bathroom clean and tidy, the bed comfortable, everything was to hand. I have paid a lot more for far worse. Would i stay again, a big fat YES.
I have to say the hotel is very dirty. Black mould in the bathrooms. Water stains on the ceilings. Curtains torn and falling off the windows. Toilet seat broken. Shower and taps a very dirty. Walls have marks all over the place. Wall paper is coming off. None of the photos on the website is accurate at all.