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Best Western The Hilcroft Hotel West Lothian

3.0 star property

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Photo gallery for Best Western The Hilcroft Hotel West Lothian

Reception
Bar (on property)
Family Room, 1 Double Bed, Non Smoking | Garden view
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Breakfast available

Explore the area

Map
East Main Street, Whitburn, Livingston, Bathgate, Scotland, EH47 0JU
  • Five Sisters Zoo
    ‪10 min drive‬
  • Livingston Designer Outlet
    ‪13 min drive‬
  • Linlithgow Palace
    ‪15 min drive‬
  • Edinburgh (EDI)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 Double Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Family Room, 1 Double Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Family Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western The Hilcroft Hotel West Lothian

Hotel in Bathgate with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a conference centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Best Western The Hilcroft Hotel West Lothian offers 32 accommodations with complimentary bottles of water and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Bathgate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western The Hilcroft Hotel West Lothian. During your stay, you'll be within walking distance of Polkemmet Country Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Polkemmet Country Park and a few minutes from Scottish Owl Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. The business-friendly Best Western The Hilcroft Hotel West Lothian also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Bathgate hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 9 AM.
Best Western The Hilcroft Hotel West Lothian has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7 AM to 9 AM for a fee: GBP 8.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference centre (1,076 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 8.50 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Glasgow Livingston Hilcroft Hotel Bathgate
Best Western Hilcroft Hotel Bathgate
Best Western Hilcroft Bathgate
Best Western Hilcroft
Best Western Glasgow Livingston Hilcroft Bathgate
Best The Hilcroft West Lothian
Best Western Glasgow Livingston Hilcroft Hotel
Best Western The Hilcroft Hotel West Lothian Hotel
Best Western The Hilcroft Hotel West Lothian Bathgate
Best Western The Hilcroft Hotel West Lothian Hotel Bathgate

Best Western The Hilcroft Hotel West Lothian Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 324 reviews
Rating 8 - Good. 125 out of 324 reviews
Rating 6 - Okay. 31 out of 324 reviews
Rating 4 - Poor. 11 out of 324 reviews
Rating 2 - Terrible. 1 out of 324 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Room was nice, comfy bed just what I need for a one night stay. Breakfast let it down, I arrived just before 8am an all tables still had dirty dishes on, juices had ran out no offer of bread or toast no sauces an hostess non existent to ask. Food was dried out been kept warm to long. Dirty cutlery an dishes still not cleared when I left.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable, Cute hotel
When we arrived by taxi we found the lobby adorably decorated for the season. We both said it was very cute. The location was perfect for us as we were visiting family and they were just an easy 5 minute walk. The room was comfy and everything we needed, except for wash clothes which don't seem to be a thing in Europe, but we had brought our own. Be aware there is no lift and our room was on the 2nd floor. So if you can't handle steps request a 1st floor room. We arrived several hours early. They told us they would find a room for us as soon as their cleaning staff could provide one. In the mean time we could wait in the lobby or check our bags and walk into town. We did the later and enjoyed the 10 minute walk into the little stretch of shops and restaurants. The hotel breakfast was typical Scottish foods, which meant the only bread choices were white or brown toast bread and potato scones. There was some cereal, fresh fruit and yogurt every day, along with a menu choice of traditional Scottish, vegetarian, and gluten free options. These included scrambled eggs, sausages (including vegan). Only bread options were white or brown toast and potato scones. I would have liked some rolls or other bread selection but that doesn't seem to be a thing in Scotland. We had a couple meals at the hotel restaurant and the food and service were very good. We also walked into town to eat a couple nights as well. My wife and I will definitely stay here again when we return to visit.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff at check in were very friendly and helpful, our room was spotless and very comfortable. The room was nice and warm but there was also a fan for those who get too hot. Overall a lovely stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Emmanuel, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Connor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Modern clean and friendly.
Stopped on the way too and from Edinburgh Airport over a 2 week period. Two different rooms both excellent. Very clean. Hreat breakfast and friendly staff. Ideal for staying near Edinburgh with Airport about 20 minutes away and park and ride/tram station. I travel for work and plan to keep using this gem.
Stayed 1 night in Nov 2024

10/10 Excellent

Ranbir Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheaper than the others .. it's fine
Bit cheaper than the others so happy to put up with the updates needed
Stayed 1 night in Oct 2024

6/10 Okay

Shibin

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Ordered a birthday cake in advance. Reminded about the cake during check in and requested to prepare the chocolate cake ready by midnight, and they promised that it is ready. At midnight when asked , they said it is "missing ". However they arranged a small lemon sponge cake ( from tesco ) after waiting for 2 hrs.
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay in general was good. Comfortable bed. The down side mainly being the noise from the corridors. Some other guest not being very careful or courteous. The cleaning staff sounded like they were right outside the door having a 20 minutes chat about their weekend at 9am which was annoying too.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Pleased
Good stop over hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here, staff were fabulous highly recommended
Stayed 2 nights in Aug 2024

10/10 Excellent

adarsh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Gorete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

sharon

Travelled with partner
Liked: Cleanliness
Set at the end of the village, Breakfast was average, room was spacious and bed was large and comfy.
Stayed 1 night in Sep 2024

4/10 Poor

Charles

Travelled with partner
Liked: Amenities
No lift , cold bedroom , breakfast was a disappointing. Girl on reception was pleasant and helpfull. Did cater for gluton free
Stayed 1 night in Sep 2024

10/10 Excellent

Martyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfy
We had a late arrival and the reception staff were great and very helpful. They chatted for a few minutes while we checked in which was good as some places they ignore you and dont make conversation. The room was very clean and tidy and the bed was soooo comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Harrison

Travelled with group
Stayed 1 night in Sep 2024

10/10 Excellent

Vivian, Aldan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice comfortable rooms. Breakfast overcooked.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff good resturaunt
Stayed 2 nights in Sep 2024

10/10 Excellent

Prantika

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 3 nights in Sep 2024

6/10 Okay

C

Stayed 2 nights in Aug 2024