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Sheraton Grand Hotel & Spa, Edinburgh

5.0 star property

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Photo gallery for Sheraton Grand Hotel & Spa, Edinburgh

Indoor pool
View from property
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Club Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available

Explore the area

Map
1 Festival Square, Edinburgh, Scotland, EH3 9SR
  • Edinburgh Castle
    ‪14 min walk‬
  • National Museum of Scotland
    ‪16 min walk‬
  • Royal Mile
    ‪19 min walk‬
  • Edinburgh (EDI)
    ‪23 min drive‬

Room options

View all photos for Grand Suite, 2 Bedrooms, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Grand Suite, 2 Bedrooms, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, Non Smoking

Grand Suite, 2 Bedrooms, Non Smoking | Living room | 94-cm LCD TV with premium TV channels, TV, pay films

Grand Suite, 2 Bedrooms, Non Smoking

  • 118 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

94-cm LCD TV with premium TV channels, TV, pay films

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

94-cm LCD TV with premium TV channels, TV, pay films

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking

Club Room, 2 Single Beds, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 1 King Bed (View)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking (View)

Premium bedding, minibar, in-room safe, blackout curtains

Room, 2 Single Beds, Non Smoking (View)

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (View)

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking (View)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Grand Hotel & Spa, Edinburgh

Luxury hotel with full-service spa and health club
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Change of bedsheets is available on request
Sheraton Grand Hotel & Spa, Edinburgh offers 269 accommodations with minibars and a safe. Beds feature premium bedding. 94-cm LCD televisions come with pay-per-view films.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 16 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, One Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Hotel & Spa, Edinburgh. During your stay, you're just a quick walk from Princes Street. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body wraps, body scrubs or deep-tissue massages at One Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Edinburgh Gin Distillery and The Meadows
Sheraton Grand Hotel & Spa, Edinburgh offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 14 meeting rooms are available. Event space at this hotel measures 16641 square feet (1546 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Sheraton Grand Hotel & Spa, Edinburgh. Parking is available for a fee.

This 5-star Edinburgh hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
One Square – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
One Square – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 17.50 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 24 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • One Square
  • One Square

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 16,641 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 94-cm LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 for adults and from GBP 12 for children
  • Covered self-parking fee: GBP 17.50 per night
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 35 per person and includes use of: hot tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 16 years old are allowed in the swimming pool Monday to Friday 3-4 PM and Saturday to Sunday 8:30-9:30 AM, and 3-4 PM and must be accompanied by an adult.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Edinburgh Grand Hotel
Edinburgh Grand Sheraton
Sheraton Grand Edinburgh
Sheraton Grand Hotel Edinburgh
Edinburgh Sheraton Spa
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Sheraton Grand Hotel And Spa
Sheraton Spa Edinburgh
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Edinburgh
Edinburgh Scotland
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa
Sheraton Grand Hotel And Spa
Sheraton Grand Hotel Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Grand Hotel & Spa, Edinburgh Hotel
Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh

Sheraton Grand Hotel & Spa, Edinburgh Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ann

Stayed 2 nights in Jan 2025

10/10 Excellent

Laiani

Stayed 4 nights in Dec 2024

10/10 Excellent

Maxine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed. Additional cost for club area well worth it. Only (minor) disappointment was not smart TV in room.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay over
Had an amazing stay, would defo be back
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with partner
Staff so helpful and welcoming. Room layout very well laid out. Very clean. Will definitely return.
Stayed 1 night in Jan 2025

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great short stay , staff are brilliant and friendly, quick and efficient check in
Stayed 1 night in Jan 2025

2/10 Terrible

Jessica

Stayed 1 night in Jan 2025

10/10 Excellent

Martyn

Brilliant Stay
Brilliant hotel to stay at. Highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff!
The hotel was beautiful but I have to say the staff were what stood out for me. They were all extremely professional welcoming and very attentive. One of our group is celiac and they catered for him immediately. It was also another persons birthday and they made such a lovely effort to make us all feel very special. The staff in The Level were outstanding and we have had a wonderful break. Thank you
Stayed 2 nights in Jan 2025

10/10 Excellent

Marianne Goodwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Our room exceptionally clean. The location of the hotel was perfect and the car parking facilities were very particularly useful - and unusual to find within a city break. The club lounge was also a real treat.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic trip
Fantastic trip, the staff were extremely pleasant from end to end. I’d recommend getting a club room, extremely spacious and brilliant offerings in the lounge.
Stayed 1 night in Jan 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa break
Lovely hotel, great view of Edinburgh castle from our room 517, spa facilities were fantastic, comfy beds and spacious room will visit again.
Room view 517
Stayed 1 night in Jan 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Another fantastic stay at the Sheraton. Wonderful staff throughout. Excellent room with fantastic views. First class meal in the restaurant and a very good breakfast to send us on our way. Will definitely return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and very good spa
Stayed 4 nights in Dec 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Fatsuma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Yehuda

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Booked this hotel in part because of spa. Spa was shut down during our visit due to some issues. The hotel seems to be severely understaffed at breakfast time. It took us 30 minutes to be served coffee. Hotel location is great but hotel is worn and could Use some updating. Definitely not a 5 star hotel.
Stayed 2 nights in Dec 2024

4/10 Poor

Lewis

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our club room was awesome, and so was the pool.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, hotel was very well presented. Close to tram locations and in quiet part.
Stayed 3 nights in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but expensive
I’ve hotel in city centre but lots of extras to pay if you want full access to spa facilities, which was disappointing. The hotel is expensive and for the price I would expect to have had it all included. When the bar closes at night at 11pm you get asked to move out of the bar area.
Stayed 2 nights in Dec 2024

8/10 Good

Anita

Liked: Staff & service, amenities, property conditions & facilities
The property was excellent, however I was asked in an email if I had any requirements. I stated I needed Lactose free milk not Soy or Oat milk and also pre booked in another email for Spa on 17th at 5.30pm. No milk or booking for spa. It took 24hours before milk was supplied and I pushed to have spa on day, but no spaces
Stayed 3 nights in Dec 2024