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Chateau Lacombe Hotel

3.5 star property

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Photo gallery for Chateau Lacombe Hotel

Lobby sitting area
Hallway
Aerial view
Executive lounge
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
10111 Bellamy Hill Nw, Edmonton, AB, T5J1N7
  • Edmonton City Centre
    ‪6 min walk‬
  • Edmonton Convention Centre
    ‪9 min walk‬
  • Rogers Place
    ‪13 min walk‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Living room | Flat-screen TV

Junior Suite

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Single Murphy Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View | Premium bedding, pillow-top beds, desk, iron/ironing board

Standard Room, 1 King Bed, River View

  • 29 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, City View

Standard Double Room, 2 Double Beds, City View | Premium bedding, pillow-top beds, desk, iron/ironing board

Standard Double Room, 2 Double Beds, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, River View

Standard Double Room, 2 Double Beds, River View | Premium bedding, pillow-top beds, desk, iron/ironing board

Standard Double Room, 2 Double Beds, River View

  • 29 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, pillow-top beds, desk, iron/ironing board

Standard Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge King Room, Business Lounge Access

Concierge King Room, Business Lounge Access | Premium bedding, pillow-top beds, desk, iron/ironing board

Concierge King Room, Business Lounge Access

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Chateau Lacombe Hotel

Hotel with a conference centre, a quick walk to Edmonton Convention Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services. Housekeeping is available on request.
Chateau Lacombe Hotel offers 307 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Chateau Lacombe Hotel's great location. During your stay, you're just a quick walk from Edmonton City Centre. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of Citadel Theatre and Edmonton Convention Centre
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 24003 square feet (2230 square metres) and includes a conference centre. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Chateau Lacombe Hotel. For a fee, parking is available.

This Edmonton hotel is smoke free.

La Ronde – This restaurant serves brunch and dinner. A children's menu is available.
Cafe Lacombe – This café serves breakfast, brunch and lunch.

Languages

Chinese (Mandarin), English, Filipino, French, Portuguese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 25 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Lacombe
  • La Ronde

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station
  • Conference centre (24,003 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 25.00 per night
  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Lacombe
Chateau Lacombe Edmonton
Chateau Lacombe Hotel
Chateau Lacombe Hotel Edmonton
Hotel Chateau Lacombe
Hotel Lacombe
Lacombe Hotel
Chateau Lacombe Hotel Edmonton, Alberta
Crowne Plaza Chateau Lacombe Hotel Edmonton
Crowne Plaza Edmonton
Crowne Plaza Hotel Edmonton
Chateau Lacombe Hotel Hotel
Chateau Lacombe Hotel Edmonton
Chateau Lacombe Hotel Hotel Edmonton

Chateau Lacombe Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1232 out of 2898 reviews
Rating 8 - Good. 823 out of 2898 reviews
Rating 6 - Okay. 469 out of 2898 reviews
Rating 4 - Poor. 218 out of 2898 reviews
Rating 2 - Terrible. 156 out of 2898 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Stayed 1 night in Jan 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean rooms, fast easy check in
Stayed 1 night in Jan 2025

8/10 Good

Courtney

Stayed 1 night in Jan 2025

4/10 Poor

Murray

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was only one Elevator working and all rooms were booked with a Trade Show in town. No working desk in room, not all plugins worked and the rug in the room is tired
Stayed 1 night in Jan 2025

6/10 Okay

Janet

Travelled with partner
Disliked: Amenities, property conditions & facilities
Breakfast room was lovely but could have had more variety
Stayed 1 night in Jan 2025

10/10 Excellent

SASHA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kaitie

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay!!

The check in process was quick and friendly. I appreciate that they sent a mini fridge to my room as it didn't have one. The furnishings are dated but the room was clean. Same thing in the morning- they had system glitch but the lady was very pleasant during checkout. Also, the breakfast was excellent and staff were friendly and attentive. I definitely recommend Chateau Lacombe and have stayed there on several occasions in the past.
Stayed 1 night in Jan 2025

6/10 Okay

Mitch

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
2 of three elevators were down.
Stayed 1 night in Jan 2025

8/10 Good

angel

Liked: Cleanliness, amenities
beds and sheets where very uncomfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Stayed 1 night in Jan 2025

8/10 Good

Brandon

Stayed 1 night in Jan 2025

8/10 Good

Blake

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great price and room in downtown Edmonton
Stayed 1 night in Jan 2025

8/10 Good

Kerrie

Liked: Cleanliness, staff & service
I didn't like that there was only 1 elevator, and getting up and down from your room was difficult. I even tried looking for stair options to get down, but that was not advertised.
Stayed 1 night in Jan 2025

6/10 Okay

Lori-Ann

Travelled with family
Liked: Cleanliness

Wedding

Overall our stay was ok. Served its purpose. They don’t have room service and only put 2 of each towel in the room. Didn’t answer the phone for room service. Beds were hard and not the most comfortable. Hotel shows its age. Breakfast is not included and is expensive for a basic buffet style meal. Most of the front desk staff were friendly. Only one of the three elevators were working which posed problems at peak times.
Stayed 2 nights in Jan 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 1 night in Dec 2024

6/10 Okay

Desiree

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Only one of three elevators were operating * only downfall and when arriving to vehicle after my stay there was cement crumbs on the hood from the parking garage
Stayed 1 night in Jan 2025

6/10 Okay

Michelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very dated! Only 1 out of 3 elevators in working order. The bed was sunken in on 1 side the pillows were terrible and blankets less than ok. The staff was nice. You can tell that this hotel was once really lovely.
Stayed 2 nights in Jan 2025

8/10 Good

Jana

Travelled with family
Liked: Cleanliness, staff & service
Property is dated and a little run down. Could use some updates. Parkade was quite low so our SUV barely fit. Beds were quite small but we’re fine for single person. Location was great as we were headed to the Winspear which was in walking distance . Staff was very nice and familiar with the area. Slept well as the in room furnace was loud but acted like a sound machine at night, lol.
Stayed 1 night in Dec 2024

6/10 Okay

Travis

Travelled with partner, Travelled with group
The service at the hotel is good, the concierge lounge and laronde restaurant are great. The overall stay at the hotel was average with a few to many issues, 1 of 3 elevators working which means long waits and overcrowded elevator. Hot water was very limited, rooms are noisy you hear everything and heat system sounds like a jet. I’m not a fussy person but overall just average which is not what we were expecting when we booked. Website leads you to believe it’s a much nicer place
Stayed 2 nights in Jan 2025

4/10 Poor

Joseph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Was very impressed with the personable front desk people very kind and helpful . Overall we enjoyed our stay here .
Stayed 1 night in Jan 2025

8/10 Good

Keegan

Liked: Cleanliness, staff & service, property conditions & facilities
old
Stayed 1 night in Nov 2024

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