Hilton Garden Inn West Edmonton

3.0 star property

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Photo gallery for Hilton Garden Inn West Edmonton

Reception
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
17610 Stony Plain Rd Nw, Edmonton, AB, T5S1A2
  • West Edmonton Mall
    ‪4 min drive‬
  • Galaxyland
    ‪4 min drive‬
  • World Waterpark
    ‪4 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪29 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Two Queens

  • Sleeps 4
  • 2 Queen Beds

King Evolution room

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn West Edmonton

Eco-certified hotel with fitness centre and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Hilton Garden Inn West Edmonton offers 160 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn West Edmonton. During your stay, you'll be within walking distance of Oasis Centre. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Graden Grille and Bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from West Edmonton Mall and 12 minutes from Rogers Place
Hilton Garden Inn West Edmonton offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 4000 square feet (372 square metres) and includes a conference centre. The eco-certified Hilton Garden Inn West Edmonton also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Self parking is free.

This 3-star Edmonton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Graden Grille and Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Backyard Lounge and Patio – This bar specialises in American cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Backyard Lounge and Patio
  • Graden Grille and Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (4,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 15.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Edmonton West
Hilton Garden Inn Hotel Edmonton West
Hilton Garden Inn West Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn Edmonton
Hilton Garden Inn West Edmonton Alberta
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton Garden Inn West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel Edmonton

Hilton Garden Inn West Edmonton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 484 out of 1001 reviews
Rating 8 - Good. 303 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

HANG CHI

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Sunken bed, terrible sleep all night
The bed was terribly uncomfortable, like sunken in the entire middle section. I had to sleep on the edge of bed and did not sleep well at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Zane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

May

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Thermostat would not shut off. Way too hot in the room overnight. Could not sleep well. We tried to set the thermostat down to 20 Celsius overnight but it would not shut off.
Stayed 1 night in Dec 2024

6/10 Okay

GRACE

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Keith

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I had an extremely poor stay at this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were awesome. Restaurant has really great meals and the waiter went above and beyond for us. Definitely would recommend this hotel for a very nice stay
Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Travelled with group
Disliked: Property conditions & facilities, room comfort
Not good. Broken bed in room. Elevator not working. Ice machine not working. Heater very loud then stopped working. Very loud hotel. Minimal supply of towels, cups, shampoo etc.
Stayed 2 nights in Nov 2024

8/10 Good

BERNICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pressure of the shower head eee! but on the down side... the elevators were down my entire stay :( I think I should have been offered a future stay with a discount.

6/10 Okay

Patrick, Saskatoon

Travelled with family
Liked: Cleanliness, amenities
Elevators both broken. Was told by front desk that there was people working on them, however, no one was seen anywhere. I think because it’s Sunday they simply hung an “out of order” sign and told guests they were working on it. At least be honest.
Stayed 1 night in Nov 2024

2/10 Terrible

Martha

Travelled with family
Disliked: Property conditions & facilities
No internet no elevator
Stayed 2 nights in Nov 2024

10/10 Excellent

Nathan

Stayed 2 nights in Oct 2024

10/10 Excellent

marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to the entrence with carts fo luggage and close parking
Stayed 2 nights in Oct 2024

8/10 Good

scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place.
Stayed 1 night in Oct 2024

6/10 Okay

Stefano

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lise

Travelled with family
Liked: Property conditions & facilities, room comfort
Will be back
Great stay, bed was comfortable, it was quiet and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Carrie

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Don

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good service, pleasant breakfast buffet, friendly staff. Heat/AC a bit noisy for TV and Sleep. Enjoyed the Microwave and in room Coffee. Upkeep could be a little better. Rooms could use a refresh but still comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
It was over all good. Hot tub could be cleaned.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Service we got was awesome. Room was clean, quiet and comfortable. Staff was flexible and accommodating. We really enjoyed our stay and will return.
Stayed 3 nights in Oct 2024

10/10 Excellent

Traylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy to get yo west edmonton mall
Stayed 1 night in Oct 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here all the time! We love the pool, and the Breakfast, but what keeps us coming back over and over is the service in the lounge! Top notch bar tender!
Stayed 1 night in Oct 2024