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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Exterior
Exterior
Indoor pool
In-room safe, desk, blackout curtains, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪4 min drive‬
  • University of Alberta
    ‪13 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower) | In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed (Walk-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed, Jetted Tub

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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  • Breakfast included
  • Pet-friendly
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The price is €181
for 1 room
includes taxes & fees
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About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Eco-certified hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with MP3 docking stations and a safe. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. During your stay, you'll be close to West Edmonton Mall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from West Edmonton Mall and 7 minutes from TELUS World of Science-Edmonton
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the eco-certified Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. Free self parking is available.

This Edmonton hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 810 out of 1267 reviews
Rating 8 - Good. 321 out of 1267 reviews
Rating 6 - Okay. 70 out of 1267 reviews
Rating 4 - Poor. 27 out of 1267 reviews
Rating 2 - Terrible. 39 out of 1267 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Stayed 1 night in Jan 2025

8/10 Good

paul

Stayed 2 nights in Jan 2025

8/10 Good

Rico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inform

It will be nice to inform the guest if the room will be for service cleaning while still on check IN.
Stayed 1 night in Jan 2025

10/10 Excellent

allan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, one of the best hotels in edmonton we have stayed in. Hotel was extremely clean, breakfast was very good, staff were incredible, the heated underground parking was definitely a bonus! We requested a room on the upper floors as our son has autism and loves the view from being up high, they accommodated us and were so, so kind and understanding! We will absolutely be back!
Stayed 1 night in Jan 2025

10/10 Excellent

ritchelle

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, good customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. The hotel and room were very clean. Stayed in the jetted tub king room. Breakfast was good for being free and having coffee available in the lobby throughout the day was nice !
Stayed 1 night in Jan 2025

8/10 Good

Min

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Dec 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Good price. Close to WEM. Great pool, hot tub actually functioning. Good gym. Games room was kinda neat. Good little breakfast was put on each day.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! I booked two nights first. I went for another two nights during the same trip.
Stayed 2 nights in Jan 2025

6/10 Okay

Mathew

Stayed 1 night in Dec 2024

10/10 Excellent

Orrin

Stayed 2 nights in Jan 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
The heated parking was very much appreciated. The room size and cleanliness was terrific and the continental breakfast was great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Udi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2025

10/10 Excellent

Rajaa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Jan 2025

2/10 Terrible

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Will never stay there again due to staff
Stayed 2 nights in Jan 2025

8/10 Good

shahin

Stayed 8 nights in Dec 2024

6/10 Okay

Nolan

Stayed 3 nights in Dec 2024

10/10 Excellent

Shazaan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!!
Stayed 2 nights in Dec 2024

8/10 Good

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly. The hotel is clean. Breakfast is good. location is great.
Stayed 3 nights in Dec 2024

4/10 Poor

Devon

Stayed 2 nights in Dec 2024

8/10 Good

Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great except the room cleaning only provided one piece of clean shower towel instead of two pieces.
Stayed 2 nights in Jan 2025

8/10 Good

Lenora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at holiday Inn
Stayed 6 nights in Dec 2024