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Chase Suite Hotel El Paso

3.0 star property
VIP Access

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Photo gallery for Chase Suite Hotel El Paso

Sports facility
Signature Room, 2 Bedrooms (King) | Premium bedding, pillow-top beds, desk, laptop workspace
2 outdoor pools, pool loungers
Golf
Signature Room, 1 Queen Bed | Living area | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
6791 Montana Ave, El Paso, TX, 79925
  • Bassett Place
    ‪3 min drive‬
  • Cielo Vista Mall
    ‪4 min drive‬
  • Fort Bliss
    ‪8 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪15 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Signature Room, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Accessible

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Signature Room, 1 Queen Bed

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 2 Bedrooms (King)

Signature Room, 2 Bedrooms (King) | Living area | Flat-screen TV

Signature Room, 2 Bedrooms (King)

  • 79 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Chase Suite Hotel El Paso

Hotel in El Paso with 2 outdoor pools and free breakfast
This smoke-free hotel features 2 outdoor pools, a fitness centre and a 24-hour business centre. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a conference centre, coffee/tea in a common area and a business centre.
Chase Suite Hotel El Paso offers 200 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Chase Suite Hotel El Paso. During your stay, you're just a quick walk from Gene Roddenberry Planetarium. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Fort Bliss and 10 minutes from Paso del Norte International Bridge
  • Free airport, shopping centre and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Chase Suite Hotel El Paso offers its guests 2 outdoor swimming pools and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 1841 square feet (171 square metres) and includes a conference centre. An area shuttle within 3 mi and A roundtrip airport shuttle (available 24 hours) are free. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Chase Suite Hotel El Paso. Free self parking is available.

This El Paso hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 2 outdoor pools
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,841 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Chase Suite Hotel El Paso.

Property is also known as

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Chase Suite Hotel El Paso Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice and quick. Rooms are clean and spacious.
Stayed 1 night in Jan 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2025

10/10 Excellent

luis

Stayed 1 night in Jan 2025

8/10 Good

Jose R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Stay
Even though the facility is in great condition, the only thing that needs to improve is the breakfast choice of meals, there wasn't that many. But there’s a lot of restaurants close to the hotel.
Stayed 9 nights in Dec 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service, room comfort
NO BREAKFAST
No breakfast provided – said it was a holiday. Go figure that one out. No offer of a discount to compensate. Just no breakfast. Realize second story does not have Elevator- units are dated, but nicely kept up inside. TV so small that in larger units you cannot comfortably see the TV. Generally good value.
Stayed 1 night in Dec 2024

6/10 Okay

Raina

Disliked: Staff & service, property conditions & facilities
Front desk nightmare
The person checking is in had a terrible attitude. She was short didn’t explain their protocols. The room they gave us was the least stocked and noisiest room I’ve ever stayed at. The rooms usually have pot and pans , salt and pepper, coffee and other amenities which were ALL missing. Not sure if theirs new management but they need better customer service personnel. I even witnessed a customer telling the girl in the front that she was rude !!! She was screaming something back at him.
Stayed 3 nights in Dec 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Karina

Stayed 3 nights in Dec 2024

8/10 Good

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Deane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property but TV was way to small
Stayed 3 nights in Nov 2024

10/10 Excellent

Viktor

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gary Charles Pavicic

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly, Gulf Breeze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quiet, spacious, and unique "apartment like" property off the beaten path. Only there one night, as a stop on a cross-country journey, but loved the staff, the "room" and the ease of it all. There is bad customer service, then there is good customer service, and then there is the WONDERMENT that is Thomas at the Front Desk...WOW, he absolutely personifies friendliness, helpfulness, professionalism, local-facts, and all-around awesomeness!! Definetely worth a stay if in the area!
Stayed 1 night in Dec 2024

8/10 Good

Robert

Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, everything perfect
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. Staff were friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the 2 bedroom king suite. The only thing is the ice maker in the freezer was not working. Called front desk and a work order was placed but not fixed during my stay.
Stayed 1 night in Nov 2024

6/10 Okay

Marcella

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Worth a stay
The hotel rooms were a bit small than i thought but the kitchen was a good size. The furniture was a bit crusty. We found a cockroach in our bathroom. The staff immediately gave us a new room. I asked for a discount or an upgraded room and they werent willing to. The Pictures are a bit disappointing in real life. Certain rooms are nicer than others
Stayed 4 nights in Nov 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice former-efficiency-apartment-turned-hotel room, clean, nice kitchen.
Stayed 2 nights in Nov 2024