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Brook Hall Hotel

3.0 star property

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Photo gallery for Brook Hall Hotel

Front of property
Billiards
Superior Room | Premium bedding, down duvets, memory-foam beds, individually decorated
Executive Room | Premium bedding, down duvets, memory-foam beds, individually decorated
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
Heath Lane, Childer Thornton, Ellesmere Port, England, CH66 7NS
  • Blue Planet Aquarium
    ‪9 min drive‬
  • Cheshire Oaks Designer Outlet
    ‪9 min drive‬
  • Chester Zoo
    ‪10 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪42 min drive‬

Room options

View all photos for Family Room

Family Room | Premium bedding, down duvets, memory-foam beds, individually decorated

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, down duvets, memory-foam beds, individually decorated

Executive Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Premium bedding, down duvets, memory-foam beds, individually decorated

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down duvets, memory-foam beds, individually decorated

Classic Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down duvets, memory-foam beds, individually decorated

Classic Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, down duvets, memory-foam beds, individually decorated

Classic Triple Room

  • Sleeps 3
  • 3 Single Beds

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About this property

Brook Hall Hotel

Hotel with free parking, in the vicinity of National Waterways Museum
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site.
Brook Hall Hotel offers 25 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Brook Hall Hotel. During your stay, you'll be close to National Waterways Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6 minutes by car from National Waterways Museum and 9 minutes from Blue Planet Aquarium
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. A library, a terrace, and an arcade/games room are also featured at the business-friendly Brook Hall Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Ellesmere Port hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Conservatory restaurant – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, Greek, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12.50 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • conservatory restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cots (infant beds) are available for GBP 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 8.50 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Brook Meadow Ellesmere Port
Brook Meadow Hotel
Brook Meadow Hotel Ellesmere Port
Brook Meadow Hotel
Brook Hall Hotel Hotel
Brook Hall Hotel Ellesmere Port
Brook Hall Hotel Hotel Ellesmere Port

Brook Hall Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 113 out of 263 reviews
Rating 8 - Good. 103 out of 263 reviews
Rating 6 - Okay. 25 out of 263 reviews
Rating 4 - Poor. 12 out of 263 reviews
Rating 2 - Terrible. 10 out of 263 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magically beautiful
All in all amazing experience, food was delicious the chef couldnt do more for me (i have coeliac disease & dairy intolerance), everything was made fresh. All staff were nice, friendly and couldnt do anymore for us, lovely people. The bed for me was ok but partner slept like a baby, the rooms were beautiful if you like that kind of decoration. Could do with a little tlc over the hotel but where doesnt. Will honestly be coming back again !! Made our little break away magical ✨️
Stayed 3 nights in Dec 2024

6/10 Okay

Peter

Disliked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

wendy

Liked: Room comfort
Disliked: Property conditions & facilities
Dissapointed
The hotel entrance was lovely and fesrive althougb my husband said that it smelt a bit fusty. The ladieat the reception desk assigned us our room and gave us a shortbread biscuit which was a nice touch. I had high hopes for the room but we were really dissapointed, although clean, there was damp in the bathroom broken and chipped tiles and just general signs of neglect. The room itself was ok but nothing special, there was a storage heater in one corner of the room but other than that not much sign of any heating, not that we could control anyway. Overall really dissapointing and we definitely wouldnt return
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food amazing
Had lovely time visited 4 times we love room and food Staff very friendly and make you feel specil
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel situated close to a nearby wedding venue that we were attending. We were given a suite which was absolutely spot on, clean, spacious and conveniently right at the top of the staircase meaning no wandering around looking for our room. Staff friendly and helpful, I’d absolutely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Lovely hotel, helpful staff, everything clean, great breakfast
Stayed 1 night in Nov 2024

8/10 Good

Pete

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming
Very friendly and welcoming. A fire in the bar - very comfortable and done quirky “ Manor House “ things around. Lovely room with good dinner and breakfast too.
Stayed 1 night in Nov 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and welcoming Great value for money and the best breakfast ever
Stayed 2 nights in Nov 2024

6/10 Okay

Justin, Solihull

Business traveller
Liked: Cleanliness, staff & service
Food was very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms great Food amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

BRIDGET

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
As soon as you walk through the door it becomes a very welcoming relaxing place with charm Will be staying again 100%
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and service, very comfortable, charming old world atmosphere. Amazing food and beatiful gardens. Only thing i could suggest to improve would be a small fridge in the room for real milk for teas and coffees
Stayed 2 nights in Oct 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel rooms, friendly and cheerful staff. Plenty of parking would recommend.
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I really felt for these guys. It was so close to great. But. Missed out for two critical reasons. Hot water not hot enough. No heating in the room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Victoria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff here are excellent. Would definitely stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
A very comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Brook Hall are wonderful, we had the best of stays, and will be recommending this hotel to friends and family
Stayed 1 night in Sep 2024

10/10 Excellent

C P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carl's Brook Hall Hotel Review
Excellent food and friendly staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time we have stayed here had a different room but was still exceptional Jacuzzi bath is so relaxing Staff are all friendly Food is amazing chef is outstanding Have booked to go again
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
Hotel looked very promising from the outside and did not disappoint when stepping inside. Hotel was extremely clean, well looked after and the rooms are very spacious. Will be returning!
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024